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3.8 out of 5

"The staff member was very accomdating at check in. " More

By a verified traveller on Mon 12 Feb 2024

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Hotel Description

At Mercure Darwin Airport Resort you'll be within a 20-minute walk of Marrara Sports Complex and 2.1 km (1.3 mi) from TIO Stadium. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools, and 2 poolside bars.

The bistro, Cossies Poolside Bistro, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the spa tub and pool loungers. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Eaton hotel, you'll be 3.3 km (2.1 mi) from Casuarina Coastal Reserve and 3.7 km (2.3 mi) from Casuarina Square.

Superior Room, Multiple Beds (Resort)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$163* Per night/room 22 Mar. - 23 Mar.

Bungalow, 1 Queen Bed (Resort)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Resort)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Queen Bed with Sofa bed (Resort)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Darwin Airport Resort ratings based on 429 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Darwin Airport Resort

Everyone (324) Couples (30) Business (4) Family (48)
3 out of 5

Posted by on 6 Mar. 2024

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5 out of 5

Posted by on 25 Feb. 2024

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5 out of 5
The staff member was very accomdating at check in.

Posted by on 12 Feb. 2024

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3 out of 5

Posted by on 22 Jan. 2024

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4 out of 5

Posted by on 15 Jan. 2024

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5 out of 5
We stayed in a new king suite and it was lovely, food was great and the pool is spectacular, need more shade though

Posted by on 6 Jan. 2024

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5 out of 5

Posted by on 28 Dec. 2023

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3 out of 5

Posted by on 27 Nov. 2023

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4 out of 5
shower head was really awful :(

Posted by on 26 Oct. 2023

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3 out of 5
Pool area run down. Got given the wrong room twice after check in.

Posted by on 25 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by DK

Dear Christopher, We apologize for the inconveniences you experienced during your stay. It's regrettable to hear about the issues you encountered, from the condition of the pool area to receiving the wrong room multiple times. This doesn't meet our usual standards of service, and we are truly sorry for the lapses in our operations.Your feedback is valuable to us, and we'll use it to address the shortcomings you've highlighted and ensure such issues are not repeated in the future. Please accept our apologies for any disruption to your stay. If you would like to discuss this further or have any specific concerns, feel free to reach out to our management team, and we'll do our best to make amends.We appreciate your understanding, and we hope to have another opportunity to provide you with an improved experience in the future. Your comfort and satisfaction are important to us.Best regards, Desi KorinaFront Office ManagerNovotel mercure Darwin Airport

About the Mercure Darwin Airport Resort

Location 1 Sir Norman Brearley Drive, Eaton, NT 0812

Property Features

Mercure Darwin Airport Resort offers its guests 2 outdoor swimming pools and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Mercure Darwin Airport Resort. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Darwin hotel is smoke free.

  • 283 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Darwin Airport Resort offers 283 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Rooms open to patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Darwin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private patio
  • In-room dining
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Cossies Poolside Bistro - This poolside bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Loong Fong Chinese - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 0.00–30 for adults, and AUD 0.00–15.00 for children
  • Pet fee: AUD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darwin Airport Resort
  • Darwin Airport Resort Rydges
  • Darwin Airport Rydges
  • Darwin Airport Rydges Resort
  • Rydges Darwin Airport
  • Mercure Darwin Airport Resort Marrara
  • Rydges Resort Darwin Airport
  • Mercure Darwin Airport Marrara
  • Mercure Darwin Airport Eaton
  • Mercure Darwin Airport Resort Hotel
  • Mercure Darwin Airport Resort Eaton
  • Mercure Darwin Airport Resort Hotel Eaton

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.