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The Ritz-Carlton, New Orleans

5.0 star property
Luxury spa hotel, walk to Canal Street

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Photo gallery for The Ritz-Carlton, New Orleans

Lobby lounge
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)
Exterior
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)
Daily cooked-to-order breakfast for a fee
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
921 Canal St, New Orleans, LA, 70112
  • Popular LocationCanal Street1 min walk
  • Popular LocationBourbon Street2 min walk
  • Popular LocationCaesars New Orleans Casino13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Room options

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Sofa bed - double
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Egyptian cotton bed sheets
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Egyptian cotton bed sheets
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Egyptian cotton bed sheets
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Egyptian cotton bed sheets
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New Orleans

A luxury stay in New Orleans awaits you at The Ritz-Carlton, New Orleans. Within steps you'll find popular attractions like Canal Street and Bourbon Street. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to The Ritz-Carlton Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, M Bistro, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Business amenities include 15 meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily. There's also the convenience of valet parking. .Attractions within a short walk of this 5-property class French Quarter hotel include Saenger Theatre and within a 15-minute walk you'll find Caesars New Orleans Casino.

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Mercedes-Benz Superdome - 14 min walk
  • National World War II Museum - 10 min drive

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Bourbon Street Drinkery - 4 min walk
  • IHOP - 1 min walk
  • Fiery Crab Seafood Res - 3 min walk
  • Gallier's Restaurant & Oyster Bar - 3 min walk
  • Bourbon House - 3 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury spa hotel, walk to Canal Street
The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. A fitness centre, spa services, and a library are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This 5-star New Orleans hotel is smoke free.

  • 1 building
  • 527 guestrooms or units
  • 14 levels
  • Built in 2000
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and video game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Davenport Lounge
  • M Bistro

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • Banquet hall
  • Building
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 65-inch Smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 to 30 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, New Orleans?

The Ritz-Carlton, New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 9 June 2024 start from AU$448.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, New Orleans?

Yep, The Ritz-Carlton, New Orleans has secured covered valet parking with in/out privileges for USD 50 per night.

Is there a spa on site at The Ritz-Carlton, New Orleans?

Yep, The Ritz-Carlton Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does The Ritz-Carlton, New Orleans have a pool?

The Ritz-Carlton, New Orleans has an indoor pool. The pool is open 9:00 AM to 5:00 PM.

What makes The Ritz-Carlton, New Orleans a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, New Orleans.

Is The Ritz-Carlton, New Orleans family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, New Orleans is a hit with families.

Does The Ritz-Carlton, New Orleans serve breakfast?

Sure does, cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at The Ritz-Carlton, New Orleans?

No, The Ritz-Carlton, New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, New Orleans?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM. Check-out time is noon.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1001 reviews" "
Rating 8 - Good. 145 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mandana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , hotel was in a great area centrally located to everything yet just far enough removed to avoid the noise of Bourbon Street. We can’t wait to come back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cleanest hotel and staff is very friendly and very helpful
Stayed 1 night in Jan 2024

6/10 Okay

Tara, Salinas

Travelled with family
Disliked: Cleanliness
The room had someones belongings were left in the room; tobacco patches and dirty socks.
Stayed 4 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

SAENGER

Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 1 night in Dec 2023

8/10 Good

Shama

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Monique, Ponca City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the New Orleans Ritz has the best customer service I have seen in a long time! Every employee was very friendly. I left my earbuds behind and they are mailing them to me at no cost. I left my IPad in the restaurant and they brought it to my room. Always plenty of bottled water in the room.
Stayed 3 nights in Nov 2023

10/10 Excellent

Songhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023