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4.4 out of 5

"Staff went out of their way to make sure I had all the information about late arrival procedures. I was upgraded to a 2 bed apartment which was lovely ... " More

By a verified traveller on Tue 03 Sep 2019

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Hotel Description

Metro Advance Apartments & Hotel, Darwin puts you in the heart of Darwin, within just a 10-minute stroll of St Mary Star of the Sea Catholic Cathedral and Crocosaurus Cove. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a TV with satellite channels, and each apartment features a DVD player, a coffee/tea maker, and a ceiling fan. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Room service, a safe, and a hair dryer are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include laundry facilities, a terrace, and barbecue grills. Each morning cooked-to-order breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Darwin City Centre aparthotel include Darwin Entertainment Centre and Smith Street Mall.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$95* Per night/room 23 Aug. - 24 Aug.

Executive Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Metro Advance Apartments & Hotel, Darwin ratings based on 112 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Metro Advance Apartments & Hotel, Darwin

Everyone (74) Couples (18) Family (16)
1 out of 5
Terrible from start to finish , left early due to a few issues , fighting in the hallways between guests . Police needed to be called , noisy outside and in , room not cleaned or provided with full amenities. Front desk staff argumentative and aggressive. I would give it a definite miss.

Posted by , from Alice springs on 27 Jun. 2020

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5 out of 5
Staff went out of their way to make sure I had all the information about late arrival procedures. I was upgraded to a 2 bed apartment which was lovely.

Posted by , from Sydney on 3 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by SV

Hi Lb, Thank you for your stay and review. We are happy to read that all went well with your stay and we will be looking forward to your next visit.

4 out of 5
Good location nice staff but needs updating as appliances and fittings are old

Posted by on 16 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by SV

Dear Guest, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to write your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return. Regards, Guest Service Team Metro Advance Apartments

4 out of 5
Staff were friendly and efficient. Undercover secure parking is great in the Darwin CBD. Rooms was very clean and beds exceptionally comfortable. Plenty of room for a family of five to stretch out in the two bedroom apartment.

Posted by , from Katherine on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by SV

Hi Clawe, Thank you for your stay and review. We are happy to read that you have enjoyed your stay with us and we will be looking forward to your return.

5 out of 5
Great location, spacious apartment and well equipped kitchen.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by SV

Hi, Thank you for your review and stay. We will be looking forward to your returns. Regards, Front Office Team

3 out of 5
I stayed 3 days and my room card was out of order for twice, and I kept going back and forth to the receptionist for support. Maybe I was just unlucky? But the most unhappiest thing is they charge parking fee. $10/day! I don't think I saw this information anywhere in the confirmation letter, or even when I did the check in at the reception! I really don't like this type of surprise! Since if I knew earlier, I could park anywhere else as it was on weekend and public holiday, and it was supposed to be free parking off street. By the way, the traffic when I was in Darwin (Queen's birthday) was very pleasant, so if you travel with a car here, you don't need to worry much about finding a parking lot. Bottom line, I just wished they told me in advance about the surcharges there /:) This is the first time I have to pay for the parking in the hotel :-<

Posted by on 11 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by SV

Hi Ha, Thank you for your recent stay and feedback. We are sorry to read that not all aspects of your accommodation where as expected, especially about the parking fees. We do have information about the parking in our hotel on this website in addition to the information we can provide to our arriving guests. We hope that this has assisted you with your concerns and we will be looking forward to your next stay with us.

5 out of 5
Well proportioned apartment close to city clean and friendly.

Posted by on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by SV

Thank you for your feedback. We will be looking forward to your return.

5 out of 5
Return visitor, like that it is close to everything good meeting facilities

Posted by on 24 May 2019

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Comment from Hotel Management

27 May 2019 by SV

Dear Guest, Thank you for your latest stay in Metro Advance Apartments and Hotel Darwin. We will be looking forward to your return. Regards, Guest Service Team Metro Advance Apartments

5 out of 5
It was good; easy to find; clean and also happy there was a good after hours service for the lock box

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by SV

Thank you for your review. We are glad that you have overall enjoyed your stay and we will be looking forward to your return.

4 out of 5
That it was family friendly and right in the city and very convenient.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by SV

Thank you for your review. We will be looking forward to your return

About the Metro Advance Apartments & Hotel, Darwin

Location 55 Cavenagh Street, Darwin, NT 0800

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Metro Advance Apartments & Hotel, Darwin. Parking is available for a fee. This 4-star Darwin aparthotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 3 levels
  • Built in 2004
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Darwin, NT (DRW-Darwin Intl.) (12 km / 7.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Metro Advance Apartments & Hotel, Darwin offers 73 air-conditioned accommodations with DVD players and safes. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Darwin aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room dining
  • Television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 20 per person (one-way)
  • Self parking fee: AUD 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Advance Apartments Apartment Darwin
  • Quality Advance Apartments Darwin Apartment
  • Quality Advance Apartments Apartment
  • Metro Advance Apartments Hotel Darwin
  • Metro Advance Apartments Hotel
  • Advance Apartments Apartment Darwin
  • Advance Apartments Darwin
  • Metro Advance Apartments Darwin
  • Metro Advance Apartments
  • Metro Advance Apartments Hotel Darwin
  • Metro Advance Apartments & Hotel, Darwin Darwin
  • Metro Advance Apartments & Hotel, Darwin Aparthotel
  • Metro Advance Apartments & Hotel, Darwin Aparthotel Darwin

You should know

  • Metro Advance Apartments & Hotel, Darwin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.