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The Highland Dallas, Curio Collection by Hilton

4.0 star property
Upscale suburban hotel, walk to Southern Methodist University

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Photo gallery for The Highland Dallas, Curio Collection by Hilton

Lobby
Exterior
Exterior
Room, 2 Double Beds (Top Floor)
Breakfast, lunch, dinner served; American cuisine
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry

Explore the area

Map
5300 E Mockingbird Ln, Dallas, TX, 75206
  • Popular LocationSouthern Methodist University4 min walk
  • Popular LocationNorthPark Center4 min drive
  • Popular LocationAmerican Airlines Center6 min drive
  • AirportDallas, TX (DAL-Love Field)14 min drive

Room options

View all photos for Superior Suite, 1 Bedroom

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Top Floor)

Room, 2 Double Beds (Top Floor)

Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Frette Italian bed sheets
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.1/10 Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

8.8/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.4/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Luxury Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

7.8/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
The Beeman Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (2959)
The price is AU$261
for 1 night
includes taxes & fees
6 June - 7 June
The Beeman Hotel

About the area

Dallas

A family-friendly stay in Dallas awaits you at The Highland Dallas, Curio Collection by Hilton. Within steps you'll find Mockingbird Station Shopping and Southern Methodist University within a short 5-minute stroll. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Exhale can include massages and mani/pedis along with access to the sauna. The steakhouse, Knife, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and free pool cabanas. 13487 square feet (1253 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekday mornings to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Northeast Dallas hotel include American Airlines Center and Kay Bailey Hutchison Convention Center.

What's nearby

  • Southern Methodist University - 4 min walk
  • NorthPark Center - 4 min drive
  • American Airlines Center - 6 min drive
  • Kay Bailey Hutchison Convention Center - 6 min drive
  • Dallas Market Center - 7 min drive

Getting around

  • Mockingbird Station - 4 min walk
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 14 min drive

Restaurants

  • Starbucks - 9 min walk
  • The Londoner Dallas - 3 min walk
  • Torchy’S Tacos - 12 min walk
  • Angelika Film Center - 4 min walk
  • Taco Bell - 4 min walk

About this property

The Highland Dallas, Curio Collection by Hilton

Upscale suburban hotel, walk to Southern Methodist University
The Highland Dallas, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 13487 square feet (1253 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the family-friendly The Highland Dallas, Curio Collection by Hilton. For a fee, parking is available.

  • 198 guestrooms or units
  • 6 levels
  • Conference rooms
  • 13487 sq ft of conference space
  • 1253 sq. m of conference space
  • Built in 1968
  • Towels for the beach
  • Cabanas by the pool (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Highland Dallas, Curio Collection by Hilton offers 198 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and video game consoles. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Dallas hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Exhale has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 44 per night; includes in/out privileges)

Food and drink

  • Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Knife

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13,487 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Free pool cabanas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Video game console

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.00 per person
  • Fee for in-room wireless Internet: USD 12.99 (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 (rates may vary)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Palomar
Dallas Palomar
Dallas Palomar Hotel
Hotel Palomar
Hotel Palomar Dallas
Palomar Dallas
Palomar Dallas Hotel
Palomar Hotel
Palomar Hotel Dallas
Highland Dallas Curio Collection Hilton Hotel
Highland Curio Collection Hilton Hotel
Highland Dallas Curio Collection Hilton
Highland Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Highland Dallas, Curio Collection by Hilton?

The Highland Dallas, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Highland Dallas, Curio Collection by Hilton?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at The Highland Dallas, Curio Collection by Hilton on 6 June 2024 start from AU$314.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Highland Dallas, Curio Collection by Hilton?

Yep, The Highland Dallas, Curio Collection by Hilton has secured covered valet parking with in/out privileges for USD 44 per night.

Is there a spa on site at The Highland Dallas, Curio Collection by Hilton?

Yep, Exhale is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Highland Dallas, Curio Collection by Hilton have a pool?

The Highland Dallas, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at The Highland Dallas, Curio Collection by Hilton?

The Highland Dallas, Curio Collection by Hilton features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes The Highland Dallas, Curio Collection by Hilton a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Highland Dallas, Curio Collection by Hilton.

Is The Highland Dallas, Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that The Highland Dallas, Curio Collection by Hilton is a hit with families.

Does The Highland Dallas, Curio Collection by Hilton serve breakfast?

You bet, to-go breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Highland Dallas, Curio Collection by Hilton?

No, The Highland Dallas, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Highland Dallas, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Highland Dallas, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Highland Dallas, Curio Collection by Hilton?

Furry friends are welcome at The Highland Dallas, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 36 kg per pet.

The Highland Dallas, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Kemp

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was in good condition. Staff were polite but unresponsive to some billing questions which have yet to be resolved.
Stayed 1 night in Jan 2024

8/10 Good

Don

Travelled with family
Would not recommend the restaurant.
Stayed 1 night in Feb 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-located for SMU families within walking distance of the campus. There are several stores and restaurants nearby. The bed is comfortable and the room is spacious. The negative points: When I checked in, I was placed in room ending 12, which was on the noisy side of the hotel. The freeway/cars woke me up at 5 am. I asked to change rooms and was placed at the side of the hotel with rooms ending 20-31. It was a better experience without noise and facing the pool. Another downpoint was the cleaning lady waking us up at 8 am on the checkout day. The hotel should have better control of checkouts and instruct the cleaners not to bother guests before checkout time at noon. If guests check out earlier, cleaners will be informed by staff.
Stayed 2 nights in Jan 2024

6/10 Okay

Aleya

Liked: Cleanliness, staff & service
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Thomas

Stayed 1 night in Jan 2024

4/10 Poor

Tami

Stayed 3 nights in Jan 2024

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
Stayed 3 nights in Jan 2024