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Sterling Hotel Dallas

Property class: 2.5

Photo gallery for Sterling Hotel Dallas

Lobby
Reception
Serves dinner and happy hour
Banquet hall
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
1055 Regal Row, Dallas, TX, 75247
  • Place, Pegasus Park
    ‪2 min drive‬
  • Place, University of Dallas
    ‪2 min drive‬
  • Place, University of Texas Southwestern Medical School
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Honeymoon Room, 1 King Bed, Hot Tub

  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Jetted Tub

  • 84 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Smoking

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Multiple Beds

  • 46 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Dallas

At Sterling Hotel Dallas, you'll be 7.2 km (4.5 mi) from Dallas Market Center and 8.7 km (5.4 mi) from American Airlines Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Jabberwocky Sports Bar serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to 2 outdoor tennis courts along with a 24-hour gym and 1 hot tub. 27997 square feet (2601 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning breakfast is available between 7 AM and 10 AM. .Attractions within a 10-minute drive of this Stemmons Corridor hotel include Irving Convention Center and Dallas World Aquarium.

What's nearby

  • Pegasus Park - 2 min drive - 3.0 km
  • University of Dallas - 2 min drive - 3.8 km
  • University of Texas Southwestern Medical School - 3 min drive - 5.2 km
  • Mandalay Canal Walk at Las Colinas - 3 min drive - 6.4 km
  • Lake Carolyn - 3 min drive - 6.4 km

Getting around

  • University of Dallas Station - 4 min drive
  • West Irving Station - 11 min drive
  • Love Field Airport (DAL) - 16 min drive

Restaurants

  • ‪RaceTrac - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Dickey's Barbecue Pit - ‬4 min drive
  • ‪Schlotzsky's - ‬3 min drive

About this property

Sterling Hotel Dallas

As a guest of Sterling Hotel Dallas, you'll find an outdoor pool, outdoor tennis courts, a hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 27997 square feet (2601 square metres) and includes a conference centre. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sterling Hotel Dallas. Self parking is free.

Smoking is allowed in designated areas at this Dallas hotel.

  • 1 building
  • 363 guestrooms or units
  • 12 levels
  • Conference rooms
  • 27997 sq ft of conference space
  • 2601 sq. m of conference space
  • Built in 1973
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sterling Hotel Dallas offers 363 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 7 AM to 10 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jabberwocky Sports Bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (27,997 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Sterling
Hotel Sterling Dallas
Sterling Hotel
Sterling Hotel Dallas
Sterling Dallas
Sterling Hotel Dallas Hotel
Sterling Hotel Dallas Dallas
Sterling Hotel Dallas Hotel Dallas

Frequently asked questions

What is the cancellation policy at Sterling Hotel Dallas?

Sterling Hotel Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sterling Hotel Dallas?

Yep, Sterling Hotel Dallas has a free self car park.

Does Sterling Hotel Dallas have a pool?

Sterling Hotel Dallas has an outdoor pool.

Is Sterling Hotel Dallas family-friendly?

No, Sterling Hotel Dallas is an adults-only property.

Does Sterling Hotel Dallas serve breakfast?

Yeah, breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Sterling Hotel Dallas?

No, Sterling Hotel Dallas does not offer an airport shuttle service.

Is there a bar or restaurant at Sterling Hotel Dallas?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sterling Hotel Dallas?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sterling Hotel Dallas?

No, pets are not allowed.

Sterling Hotel Dallas Reviews

Reviews

4.2
Rating 10 - Excellent. 6 out of 102 reviews
Rating 8 - Good. 7 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 36 out of 102 reviews
Rating 2 - Terrible. 40 out of 102 reviews

4.4/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Merritt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer Clear of the Sterling

Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Okay for the money

The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.
Verified review

2/10 Terrible

Kenneth

Disliked: Staff & service, property conditions & facilities
called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible don't stay!

Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort

Improvements are great, however....

This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
Verified review

2/10 Terrible

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuk and double yuk.

This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
Verified review

2/10 Terrible

MarcMay

Disliked: Cleanliness, staff & service, room comfort

I will not stay in this Hotel again

I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
Verified review

2/10 Terrible

Texas trainer

Disliked: Cleanliness, staff & service, room comfort

Scary!

The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
Verified review

4/10 Poor

James from Dallas

Liked: Staff & service
Disliked: Cleanliness

Yuck!

The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
Verified review

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont be fooled by the pics of the reception area

You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
Verified review

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort

Hard to believe

I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
Verified review

4/10 Poor

Padre Joe

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to downtown

The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
Verified review

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

football game

toilet would not stop running, found hair in the tub
Verified review

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it's so old!!

So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.
Verified review

2/10 Terrible

Santiago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Commet

The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room
Verified review

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Groc. store inside hotel! shuttle serv 2 luv fld.

It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stinky, dirty room

not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.
Verified review

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.
Verified review

2/10 Terrible

amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel, wouldn't even recommend to my enemies

There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing.
Verified review

4/10 Poor

Maryann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours.
Verified review

10/10 Excellent

Richard Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy in and out.......Best mattress ever!
Verified review

4/10 Poor

Leta

Disliked: Property conditions & facilities

Bad Hotel Stay

The shower did not work. There was no phone or TV remote control in the room.
Verified review

8/10 Good

Verified traveller

Overall enjoyable.

Older classic hotel, need of remodeling, but nice.
Verified review

4/10 Poor

mad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff nice, hotel not so much

Friendly service, however only one person at reception, and it took forever to get checked in. Only one elevator was working so had to wait on that as well. Our room key wouldn't work due to faulty lock. We made three trips downstairs to get it fixed which were failed attempts. Finally they sent someone up with a machine to get us in. Not to fix it. So if we left room someone had to stay in room to let you back in. So overall crappy.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, poor staff

The hotel was nice, loved the pool and hot tub. When we arrived, we got our room key and went to our room to find out it was already occupied, no big deal got a new room. It was nice, it wasnt very cool though, we reported it and it was fixed while we were out that day. We had a smoking room, and guess what they had no ashtrays. The next day we went to the front desk to get towels ( they wont bring them to you) and apparently they were out of them too.