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The Ritz-Carlton, Dallas

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Ritz-Carlton, Dallas

Exterior
Terrace/patio
Cocktail bar
1 bedroom, premium bedding, down duvets, minibar
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service
The current price is AU$677
includes taxes & fees
5 July - 6 July

Explore the area

Map
2121 McKinney Ave, Dallas, TX, 75201
  • American Airlines Center
    ‪8 min walk‬
  • Dallas World Aquarium
    ‪15 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Lounge Access)

Club Suite, 1 Bedroom (Club Lounge Access) | Living room

Club Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 38.9 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 38.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 38.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • City view
  • 38.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Dallas

A luxury stay in Dallas awaits you at The Ritz-Carlton, Dallas. Within a 20-minute stroll, you'll find popular places like American Airlines Center and Dallas World Aquarium. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at The Spa at the Ritz-Carlton Dallas can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Fearings, serves American cuisine and is open for breakfast, brunch, lunch and dinner. The Rattlesnake Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and sauna. 18406 square feet (1710 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Uptown hotel, you'll be 2.2 km (1.4 mi) from Kay Bailey Hutchison Convention Center and 3.2 km (2 mi) from Dallas Market Center.

What's nearby

  • American Airlines Center - 8 min walk - 0.7 km
  • Perot Museum of Nature and Science - 8 min walk - 0.7 km
  • Dallas World Aquarium - 15 min walk - 1.3 km
  • Kay Bailey Hutchison Convention Center - 2 min drive - 2.3 km
  • Dallas Market Center - 3 min drive - 3.0 km

Getting around

  • McKinney & Pearl Stop - 2 min walk
  • Dallas Union Station - 10 min drive
  • Love Field Airport (DAL) - 16 min drive

Restaurants

  • ‪Happiest Hour - ‬5 min walk
  • ‪Haywire - ‬5 min walk
  • ‪Yardbird - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Cava - ‬5 min walk

About this property

The Ritz-Carlton, Dallas

Luxury hotel with full-service spa and 24-hour fitness centre
The Ritz-Carlton, Dallas offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 18406 square feet (1710 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Dallas. Parking is available for a fee.

This 5-star Dallas hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 8 levels
  • Conference rooms
  • 18406 sq ft of conference space
  • 1710 sq. m of conference space
  • Manager's reception (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, Dallas offers 218 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Smart televisions come with video game consoles, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa at the Ritz-Carlton Dallas has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Spanish

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The price is AU$551
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 6 to 41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Fearings
  • The Rattlesnake Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (18,406 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.82 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Ritz-Carlton
Ritz-Carlton Dallas
Ritz-Carlton Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Ritz-Carlton Dallas Hotel Dallas
Ritz-Carlton Dallas Hotel
Ritz Dallas
Dallas Ritz Carlton
The Ritz Carlton Dallas
The Ritz Carlton Dallas

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Dallas?

The Ritz-Carlton, Dallas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Dallas?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Dallas on 5 July 2025 start from AU$675.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Dallas?

Yep, The Ritz-Carlton, Dallas has valet parking for USD 70 per night.

Is there a spa on site at The Ritz-Carlton, Dallas?

Yep, The Spa at the Ritz-Carlton Dallas is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Ritz-Carlton, Dallas have a pool?

The Ritz-Carlton, Dallas has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Ritz-Carlton, Dallas a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Dallas.

Is The Ritz-Carlton, Dallas family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Dallas is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Dallas?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Dallas serve breakfast?

Yep, cooked-to-order brekkie is served daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Dallas?

No, The Ritz-Carlton, Dallas does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Dallas?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Dallas?

Check-in begins at 4:00 PM. Check-out time is noon.

The Ritz-Carlton, Dallas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 257 out of 311 reviews
Rating 8 - Good. 31 out of 311 reviews
Rating 6 - Okay. 11 out of 311 reviews
Rating 4 - Poor. 8 out of 311 reviews
Rating 2 - Terrible. 4 out of 311 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Victor, key Biscayne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have and will repeat the stay. Price is good for the experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with family
Beautiful hotel, but the staff is so wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal, always there to help make your stay comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bedroom but a beautiful memory.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful however, the commode in our room ran all night. You could not put the AC down far enough to cool the room. For what they charge for this room, it should be stellar condition.
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with family
Beautiful rooms and professional staff Food excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the restaurant food is awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and excellent customer service, top notch.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Windermere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic Ritz rooms nicely appointed great spa and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Aug 2024

10/10 Excellent

Alexis, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms were outstanding!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great clean room. Comfy bed
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Hate when hotels charge a resort fee (this is a city hotel not a resort) and then give it back to you saying you got a special credit for the restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Stayed 1 night in May 2024

10/10 Excellent

Christine, Avon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023