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Omni Dallas Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Dallas with 5 restaurants

Photo gallery for Omni Dallas Hotel

Presidential Suite, 1 King Bed
Property preview
Terrace/patio
Exterior
Premier Room, 2 Queen Beds | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$326
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
555 S Lamar St, Dallas, TX, 75202
  • Place, Kay Bailey Hutchison Convention Center
    ‪2 min walk‬
  • Place, John F. Kennedy Memorial
    ‪5 min walk‬
  • Place, Reunion Tower
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(142 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(254 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Executive)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed (Executive)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

60-inch LCD TV with cable channels, iPod dock, pay films

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Luxury Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
2 bedrooms
  • 164 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hospitality)

Suite, 1 Bedroom (Hospitality) | View from room

Suite, 1 Bedroom (Hospitality)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible

60-inch LCD TV with cable channels, iPod dock, pay films

Executive Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hospitality)

60-inch LCD TV with cable channels, iPod dock, pay films

Suite, 2 Bedrooms (Hospitality)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Hypo-allergenic bedding
  • 164 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

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About the area

Dallas

Omni Dallas Hotel puts you in the heart of Dallas, connected to the convention centre and within just a 10-minute stroll of popular attractions like Kay Bailey Hutchison Convention Center and Reunion Tower. Highlights at this hotel include 5 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Mokara Spa can include prenatal massages, aromatherapy and mani/pedis along with access to the mud bath and sauna. The restaurant, Texas Spice, serves local cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 31733 square feet (2948 square metres) of event facilities include 41 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Downtown Dallas hotel include American Airlines Center and Dallas World Aquarium.

What's nearby

  • Kay Bailey Hutchison Convention Center - 2 min walk - 0.2 km
  • John F. Kennedy Memorial - 5 min walk - 0.5 km
  • Dealey Plaza - 7 min walk - 0.6 km
  • Reunion Tower - 8 min walk - 0.7 km
  • Dallas World Aquarium - 12 min walk - 1.0 km

Getting around

  • Convention Center Station - 5 min walk
  • Dallas Union Station - 6 min walk
  • Dallas-Fort Worth International Airport (DFW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Morsel's - ‬1 min walk
  • ‪HQ Dallas - ‬5 min walk
  • ‪Twisted Trompo - ‬8 min walk
  • ‪W XYZ Bar - ‬5 min walk

About this property

Omni Dallas Hotel

Pet-friendly hotel connected to the convention centre in Dallas with 5 restaurants
Omni Dallas Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 41 meeting rooms are available. Event space at this hotel measures 31733 square feet (2948 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Omni Dallas Hotel. For a fee, parking is available.

This 4-star Dallas hotel is smoke free.

  • 1 building
  • 1001 guestrooms or units
  • 23 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 31733 sq ft of conference space
  • 2948 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Omni Dallas Hotel offers 1001 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 60-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Mokara Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 32.48 per night; includes in/out privileges)
  • Covered valet parking on site (USD 43.30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bobs Steak and Chop House
  • Hops & Hens
  • Morsels
  • Pegasus Pizza
  • Texas Spice

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (31,733 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 32.48 per night (in/out privileges)
  • Valet parking fee: USD 43.30 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hotel
Dallas Hotel Omni
Dallas Omni
Dallas Omni Hotel
Hotel Omni Dallas
Omni Dallas
Omni Dallas Hotel
Omni Hotel Dallas
Omni Hotel
Omni Dallas Hotel Hotel
Omni Dallas Hotel Dallas

Frequently asked questions

What is the cancellation policy at Omni Dallas Hotel?

Omni Dallas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Dallas Hotel?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Omni Dallas Hotel on 24 Nov 2025 start from AU$325.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Dallas Hotel?

Yep, Omni Dallas Hotel has a covered self car park with in/out privileges for USD 32.48 per night.

Is there a spa on site at Omni Dallas Hotel?

Yep, Mokara Spa is available for guests. It has a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Omni Dallas Hotel have a pool?

Yep, and guests love it! Omni Dallas Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Omni Dallas Hotel?

Omni Dallas Hotel features a full-service spa, an outdoor pool and 5 restaurants.

What makes Omni Dallas Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Omni Dallas Hotel.

Is Omni Dallas Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Omni Dallas Hotel is a hit with families.

Does Omni Dallas Hotel serve breakfast?

Sure does, full breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Omni Dallas Hotel?

No, Omni Dallas Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Dallas Hotel?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Dallas Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Omni Dallas Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 2183 out of 3043 reviews
Rating 8 - Good. 414 out of 3043 reviews
Rating 6 - Okay. 214 out of 3043 reviews
Rating 4 - Poor. 102 out of 3043 reviews
Rating 2 - Terrible. 130 out of 3043 reviews

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Alma De

Travelled with family
Disliked: Staff & service
Front desk lady was very rude and was surging out my information but treated the white couple in front of us very differently. For 300 dollars a night I expected more.
Stayed 1 night in Aug 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ahmed Medhat

Travelled with family
Liked: Amenities, property conditions & facilities
Food was good
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying in Omni was a good experience. It was a nice hotel and we stayed for a day it was very nice we paid for a premium king bed room but unfortunately the AC did not work so we called the front desk and they helped us to a different room and we were lucky enough to get a suite! It was an awesome staff to help us from that little issue. I’d definitely stay again. First time stays get a complimentary drink or coffee and it was nice. The rooms are spacious and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my birthday weekend and had the best time. The entire staff are so friendly and helpful. I will definitely be back
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Lianne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was perfect! The staff was friendly and the hotel was immaculate. I will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amirreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and I liked the ambience
Stayed 1 night in Aug 2025

2/10 Terrible

Drew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
i paid for a nice hotel because it is my daughter's birthday and I had an event to do as well. I waited in valet for half an hour just to find out that I would be my own bellhop to carry hundreds of pounds worth of stuff while simultaneously trying to maintain a two year-old and a nine-year-old. There is some kind of party going on in the lobby that seems to have taken precedence over other guests amenities. We had to walk a little further out of the way because certain elevators were blocked off for "safety of other guests", which ironically resulted in rolling over my fiancé's foot with a couple hundred pounds on a bellhop cart. I really wouldn't consider this to be much of a big deal at all if I wasn't staying in what I was made to believe to be one of the nicest hotels that Dallas Texas had to offer. We also requested a crib upon booking the reservation and then requested a crib again upon arrival when we noticed that there wasn't one. We have been checked into this hotel for 12 hours and we have yet to see a crib, but it is nearing midnight and... we need one. We haven't actually slept a night yet, but so far, it's not really the service that I have much to complain about more so the complete lack there of service. It was strange to watch employees watching me, struggle with the bellhop car and two small children.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful!
Stayed 1 night in Aug 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Devon

Stayed 4 nights in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants in the hotel were very good, A lot of things to do in that area. Had a wonderful time
Stayed 2 nights in Aug 2025

10/10 Excellent

REAGAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Clean and super friendly staff. Avoid the sis
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Amenities
Excellent
Stayed 3 nights in Aug 2025