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The Highland Dallas, Curio Collection by Hilton

4.0 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for The Highland Dallas, Curio Collection by Hilton

Lobby
Frette Italian sheets, premium bedding, pillow-top beds, in-room safe
Outdoor pool, free pool cabanas
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Pet-friendly
  • Bar
  • Housekeeping
The current price is AU$351
includes taxes & fees
4 May - 5 May

Explore the area

Map
5300 E Mockingbird Ln, Dallas, TX, 75206
  • Southern Methodist University
    ‪4 min walk‬
  • NorthPark Center
    ‪4 min drive‬
  • American Airlines Center
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Pillow-top bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Top Floor)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Top Floor)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Frette Italian bed sheets
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
Frette Italian bed sheets
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Dallas

A family-friendly stay in Dallas awaits you at The Highland Dallas, Curio Collection by Hilton. Within just a 10-minute stroll, you'll find Southern Methodist University and Gerald J. Ford Stadium. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Exhale can include massages and mani/pedis along with access to the sauna. The steakhouse, Knife, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and free pool cabanas. 13487 square feet (1253 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. On weekday mornings to-go breakfast is served between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Northeast Dallas hotel include American Airlines Center and Kay Bailey Hutchison Convention Center.

What's nearby

  • Southern Methodist University - 4 min walk - 0.3 km
  • NorthPark Center - 4 min drive - 4.4 km
  • American Airlines Center - 6 min drive - 7.4 km
  • Kay Bailey Hutchison Convention Center - 6 min drive - 8.1 km
  • Dallas Market Center - 7 min drive - 8.2 km

Getting around

  • Mockingbird Station - 4 min walk
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Jason's Deli - ‬2 min walk
  • ‪Angelika Film Center - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Torchys Tacos - ‬12 min walk

About this property

The Highland Dallas, Curio Collection by Hilton

Family-friendly hotel with full-service spa and fitness centre
The Highland Dallas, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 13487 square feet (1253 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the family-friendly The Highland Dallas, Curio Collection by Hilton. For a fee, parking is available.

This 4-star Dallas hotel is smoke free.

  • 198 guestrooms or units
  • 6 levels
  • Conference rooms
  • 13487 sq ft of conference space
  • 1253 sq. m of conference space
  • Built in 1968
  • Towels for the beach
  • Cabanas by the pool (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Highland Dallas, Curio Collection by Hilton offers 198 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and video game consoles. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Dallas hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Exhale has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Languages

English, Spanish

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The Beeman Hotel

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4.4 out of 5, Excellent, 2,260 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 44 per night; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Knife

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13,487 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Free pool cabanas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Video game console

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.00 per person
  • Fee for in-room wireless Internet: USD 12.99 (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 (rates may vary)
  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Palomar
Dallas Palomar
Dallas Palomar Hotel
Hotel Palomar
Hotel Palomar Dallas
Palomar Dallas
Palomar Dallas Hotel
Palomar Hotel
Palomar Hotel Dallas
Highland Dallas Curio Collection Hilton Hotel
Highland Curio Collection Hilton Hotel
Highland Dallas Curio Collection Hilton
Highland Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Highland Dallas, Curio Collection by Hilton?

The Highland Dallas, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Highland Dallas, Curio Collection by Hilton?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at The Highland Dallas, Curio Collection by Hilton on 4 May 2025 start from AU$350.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Highland Dallas, Curio Collection by Hilton?

Yep, The Highland Dallas, Curio Collection by Hilton has secured covered valet parking with in/out privileges for USD 44 per night.

Is there a spa on site at The Highland Dallas, Curio Collection by Hilton?

Yep, Exhale is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Highland Dallas, Curio Collection by Hilton have a pool?

The Highland Dallas, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at The Highland Dallas, Curio Collection by Hilton?

The Highland Dallas, Curio Collection by Hilton features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes The Highland Dallas, Curio Collection by Hilton a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Highland Dallas, Curio Collection by Hilton.

Is The Highland Dallas, Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that The Highland Dallas, Curio Collection by Hilton is a hit with families.

Does The Highland Dallas, Curio Collection by Hilton serve breakfast?

You bet, to-go breakfast is on offer weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Highland Dallas, Curio Collection by Hilton?

No, The Highland Dallas, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Highland Dallas, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Highland Dallas, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Highland Dallas, Curio Collection by Hilton?

Furry friends are welcome at The Highland Dallas, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 36 kg per pet.

The Highland Dallas, Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 1 night in Jan 2025

6/10 Okay

Morgan

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Stayed 3 nights in Jan 2025

6/10 Okay

LU ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing renovations. After checking in we went to our room and it was not completely finished or ready to have guests in it yet. So they ended up giving us a handicap room that was smaller not quite what we paid for. We got a rollaway bed which did not fit. They had to come up to move furniture around and take some out so we could fit a rollaway so we were not happy with that situation. But the room was nice. I’m sure when the hotel it’s finished, it will be awesome. Everybody was really nice. We just weren’t happy with how we ended up with the room we got, which was less in size and amenities than what we had booked.
Stayed 5 nights in Jan 2025

10/10 Excellent

Torrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk customer service was immaculate.
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

It’s fine

There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
Stayed 1 night in Jan 2025

6/10 Okay

Sara

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor, AustiCelina

Liked: Cleanliness, staff & service
appreciated the comped valet and dining credit to make up for the contraction work noise. Decent hotel over all. Felt a bit outdated. Nice spa.
Stayed 1 night in Dec 2024

2/10 Terrible

Douglas

Stayed 2 nights in Jan 2025

10/10 Excellent

AJ

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The mattress had a huge body imprsion in it. Very incomfortabl.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Stayed 1 night in Dec 2024

8/10 Good

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Under renovation. I was not made aware of this! Way under staffed. Valet only and absent valet. Rude evening desk clerk told me to wait 20 minutes for valet and wouldn't take my keys. Parking is $45. Good restaurant and morning staff. Wouldn't have booked if I was made aware of extensive renovations.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey, Boynton Beach

Disliked: Staff & service, property conditions & facilities
Was not informed in advance of check in about noise related to renovations or about suspension of water.
Stayed 3 nights in Nov 2024

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2024

10/10 Excellent

Elinor

Stayed 1 night in Nov 2024

8/10 Good

Sigalit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy
Stayed 4 nights in Oct 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
Stayed 1 night in Aug 2024