Best Western - accommodation in Crows Nest

Fantastic hotel in an ideal location for travelers. Our flight arrived early, and the staff went above and beyond to accommodate an early check-in, which we really appreciated. Everyone was incredibly welcoming and professional—truly made us feel at home. We loved everything about our stay and wouldn’t hesitate to choose Intercontinental again!

The staff made our stay extra special. They made you feel as though they really cared about helping you. They were very interested in who you were and why you were there. In particular the stand outs were a Dutch male who spoke excellent English and ordered our cab for us. Dhairyaraj who was working in reception. Catherine in the dining room and a male waiter who was Catherine's colleague and wore an apron. We took a photo of his name badge but he moved too quickly and we can't read his name - Catherine might remember. The only negative was that the receptionist promised to call us when our room was ready. she didn't call and it was a very cold day.

Very convenient to the domestic airport so makes the first flight of the day easy without stressing about train timerables and long lines at security.