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The St. Regis Chicago

Property class: 5 and above

Photo gallery for The St. Regis Chicago

A restaurant with tables and chairs arranged in a corridor, large windows, and hanging lamps.
Creator video
A modern hotel entrance with a prominent "STREGIS" sign, large glass windows, and a well-lit facade.
A modern hotel room with a large bed, a seating area, and a view of a cityscape through large windows.
A rooftop pool area with city views, two lounge chairs, and a small table with a vase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is AU$983
includes taxes & fees
3 Dec - 4 Dec

Explore the area

View map
401 East Upper Wacker Drive, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Grant Park
    ‪5 min walk‬
  • Place, Millennium Park
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Park View

A modern urban area with high-rise buildings, a central pedestrian plaza, and surrounding greenery.

Superior Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Park View

A modern hotel room with two beds, a desk, and a view of the cityscape.

Superior Room, 2 Queen Beds, Park View

  • Park view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

A hotel room with a large bed, a desk, and a chair. There is a view of tall buildings outside the window.

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds, River View

  • River view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through a large window.

Grand Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Metropolitan Suite

A modern hotel room with a large bed, a bench, a nightstand, and a view of the city through large windows.

Metropolitan Suite

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for St. Regis Suite

A modern hotel room with a large bed, a bench, a desk, and a chair.

St. Regis Suite

  • River view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caroline Astor Suite

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Caroline Astor Suite

  • River view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

A walk-in closet with wooden shelving, a hanging rack, and a bench.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A walk-in closet with wooden shelving, a hanging rack, and a bench.

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for John Jacob Astor Suite

A modern hotel room with a large bed, a bench, a nightstand, and a hanging lamp.

John Jacob Astor Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caroline Astor Suite, 2 Bedroom

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Caroline Astor Suite, 2 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Caroline Astor Suite, 2 Bedroom

A modern hotel room with a large bed, bedside tables, a desk, and a view of the city.

Caroline Astor Suite, 2 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Park View (Hearing Accessible)

A modern urban area with high-rise buildings, a central pedestrian plaza, and surrounding greenery.

Superior Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a desk, and a chair. There is a large window with a view of buildings.

Superior Room, 1 King Bed (Hearing Accessible)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View (Mobility Accessible, Tub)

A cityscape with modern high-rise buildings, a river with boats, and a bridge connecting two areas.

Grand Room, 1 King Bed, River View (Mobility Accessible, Tub)

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (Hearing Accessible)

A hotel room with a large bed, a desk, and a chair. There is a view of tall buildings outside the window.

Deluxe Room, 1 King Bed, River View (Hearing Accessible)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds, River View (Hearing Accessible)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

A bathroom with a bathtub, shower, and glass-enclosed shower area.

Superior Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

A bathroom with a bathtub, shower, and glass-enclosed shower area.

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View (Mobility Accessible, Roll-in Shower)

A bathroom with a bathtub, shower, and glass-enclosed shower area.

Deluxe Room, 1 King Bed, River View (Mobility Accessible, Roll-in Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Park View (Mobility Accessible, Roll-in Shower)

A bathroom with a bathtub, shower, and glass-enclosed shower area.

Superior Room, 2 Queen Beds, Park View (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The St. Regis Chicago. Within just a 10-minute stroll, you'll find Chicago Riverwalk and Grant Park. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to The St. Regis Spa can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The brasserie, Miru, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and steam room. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Chicago hotel include Michigan Avenue and Millennium Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Grant Park - 5 min walk - 0.4 km
  • Millennium Park - 6 min walk - 0.6 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Navy Pier - 13 min walk - 1.1 km

Getting around

  • Millennium Station - 11 min walk
  • Randolph-Wabash Station - 12 min walk
  • Chicago Midway Airport (MDW) - 43 min drive

Restaurants

  • ‪Swissôtel - ‬2 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬5 min walk
  • ‪Northman Beer & Cider Garden - ‬5 min walk
  • ‪American Craft Kitchen & Bar - ‬5 min walk
  • ‪Robert's Pizza and Dough Company - ‬11 min walk

About this property

The St. Regis Chicago

The St. Regis Chicago offers its guests a full-service spa, an indoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 8 meeting rooms available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The St. Regis Chicago. Parking is available for a fee.

This 5-star Chicago hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
The St. Regis Chicago offers 192 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The St. Regis Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 89 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 50 for adults and USD 15 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Miru

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 for adults and USD 15 to 30 for children
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Valet parking fee: USD 89 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The St. Regis Chicago Hotel
The St. Regis Chicago Chicago
The St. Regis Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at The St. Regis Chicago?

The St. Regis Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Chicago?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at The St. Regis Chicago on 3 Dec 2026 start from AU$983, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Chicago?

Yep, The St. Regis Chicago has secured covered valet parking with in/out privileges for USD 89 per day.

Are there any beaches close to The St. Regis Chicago?

The closest beach to The St. Regis Chicago is Oak Street Beach (1.8 km).

Is there a spa on site at The St. Regis Chicago?

Yep, The St. Regis Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does The St. Regis Chicago have a pool?

The St. Regis Chicago has an indoor pool. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The St. Regis Chicago?

The St. Regis Chicago features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The St. Regis Chicago a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The St. Regis Chicago.

Is The St. Regis Chicago family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The St. Regis Chicago is a hit with families.

Does The St. Regis Chicago serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis Chicago?

No, The St. Regis Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The St. Regis Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Chicago?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The St. Regis Chicago?

Dogs are welcome at The St. Regis Chicago, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

The St. Regis Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 136 reviews
Rating 8 - Good. 14 out of 136 reviews
Rating 6 - Okay. 2 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 6 out of 136 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will come back again in the near future!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at The St. Regis Chicago ✨ Beautiful views, incredible service, and the perfect little luxury escape in the heart of the city. Short stay, but absolutely worth it. 🤍
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute top tier of any hotel stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection - I wish there were a St. Regis hotel every where I travel! My kids loved it, the staff was friendly and helpful. I could live in the room (and the soaking tub!). The restaurant was lovely for breakfast. 10/10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great staff Great restaurant
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Nice place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, large pool - although I wish it was a bit warmer for my liking. The hot sauna though was a nice addition ( there is no hut tub in the pool area). Large gym was also great- unbelievable views of Lake Michigan and Navy Pier!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to shopping and restaurants
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a beautiful amazing view of the lake, river and Navy Pier
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was wonderful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Chicago
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect get away

Perfect place for a last minute staycation! Excellent service and perfect location.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! I’ll definitely come back again!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent our first night ever at the St. Regis! We are hooked! Absolutely perfect location, breathtaking views, incredibly elegant building and decor. The staff is top notch, always friendly , knowledgeable and helpful. Not to mention the two restaurants there are Amazing! MIRU and Tre Dita. The river walk is just outside the front door and Millennium park is just around the corner! It’s a vacation in itself!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean room, amazing view
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional, and the amenities, coupled with the stunning views of the river or city, make this a fantastic choice. The on-site restaurants provide convenient access to food. My only minor complaint is the absence of a mini fridge in the room to keep some drinks cool. I would definitely be booking again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top of line on every aspect

We had the one bedroom suite at the top floor and it was astonishing. The staff were super friendly and helpful and honestly I would say nothing could be better than what we experienced here.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel trip due to flood at my home, they refused to refund or even reschedule my stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable. From the service to the rooms, to the restaurants. Hands down the best place to stay in Chicago.
Stayed 1 night in Jun 2025

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