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Pendry Chicago

4.5 star property
Luxury hotel with 24-hour fitness centre and rooftop terrace

Photo gallery for Pendry Chicago

View from property
Creator video - submitted by Svetlana Damiani
Library
Lobby
Cafe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Pet-friendly
The current price is AU$488
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Accessible Queen Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Accessible Queen Queen

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Accessible Tower King

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Tower

Studio, Tower | City view

Studio, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, River View (Corner)

View from room

Suite, Multiple Beds, Accessible, River View (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

55-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Accessible, Corner

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Down duvet
Pillow-top bed
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Tower

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite, Multiple Beds, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Sofa bed - double
Egyptian cotton bed sheets
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Carbide)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Millennium)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Carbon)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Tower

55-inch flat-screen TV with satellite channels, TV, first-run films

Suite, Multiple Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Down duvet
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed (City)

City view

Room, 1 King Bed (City)

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room

Pendry Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, River View, Corner

View from room

Suite, Multiple Beds, River View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

55-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Down duvet
Pillow-top bed
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Studio, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Sofa bed
Down duvet
Pillow-top bed
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Queen Queen Guestroom

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Pendry Chicago. Within steps you'll find popular attractions like Michigan Avenue and Chicago Riverwalk. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Venteux, serves French cuisine and is open for brunch, lunch and dinner. Bar Pendry is the hotel's own bar. Enjoy access to scooter/moped rentals and free bike hire. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk walk of this 4.5-property class Downtown Chicago hotel include Millennium Park and State Street.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • Randolph-Wabash Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • Nutella Cafe
  • ‪Sweetwater Tavern and Grille - ‬1 min walk
  • Chipotle Mexican Grill
  • ‪Bar Pendry - ‬2 min walk

About this property

Pendry Chicago

Luxury hotel with 24-hour fitness centre and rooftop terrace
Pendry Chicago offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 11001 square feet (1022 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pendry Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 364 guestrooms or units
  • 40 levels
  • 11001 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1929
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

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L7 Chicago by LOTTE

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The price is AU$389
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Château Carbide - Rooftop
  • Venteux
  • Venteux - Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (11,001 square foot of space)

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Pendry Chicago?

Pendry Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pendry Chicago?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Pendry Chicago on 31 Aug 2025 start from AU$424.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pendry Chicago?

Yep, Pendry Chicago has valet parking with in/out privileges for USD 79 per night.

Are there any beaches close to Pendry Chicago?

Yep, Pendry Chicago is a short 19-minute walk from Ohio Street Beach. Fun beach activities include kayaking and sailing.

What makes Pendry Chicago a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Pendry Chicago.

Is Pendry Chicago family-friendly?

You bet! With amenities such as children's meals, babysitting services and free bike rentals, it's no surprise that Pendry Chicago is a hit with families.

Does Pendry Chicago serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Pendry Chicago?

No, Pendry Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Pendry Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pendry Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pendry Chicago?

Furry friends are welcome at Pendry Chicago, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 812 out of 1052 reviews
Rating 8 - Good. 136 out of 1052 reviews
Rating 6 - Okay. 64 out of 1052 reviews
Rating 4 - Poor. 19 out of 1052 reviews
Rating 2 - Terrible. 21 out of 1052 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, accommodating staff, central location, cozy lounge area with fireplaces. Definitely stay again. This was our third stay.
Stayed 4 nights in May 2025

8/10 Good

Jessica Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was wonderful,
Stayed 3 nights in May 2025

10/10 Excellent

Maher

Stayed 6 nights in Jan 2025

8/10 Good

Raymond, Sun Valley

Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Amenities
Staff was wonderful. Loved Bob Klees,Chef Concierge ! He is so helpful, friendly and warm. He made my morning trip downstairs for coffee worth the trip.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Stayed 3 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay in a wonderful location and an extremely friendly staff. Couldn't ask for more.
Stayed 1 night in May 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, historical building with a nice and welcoming vibe. Well placed. Featured on the architectural tour! Had a room next to the elevator and was extremely loud. Otherwise, great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 1 night in Apr 2025

10/10 Excellent

Pierre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice location.
Stayed 4 nights in May 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find
Stayed 1 night in Apr 2025

2/10 Terrible

Mianfeng

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience, told me to pay for an upgrade if wanted lake view, then only got a 13th floor room, with little view to the lake. Room is dirty, a lot of stains on the walls and furnitures. Not clean at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Olga

Stayed 3 nights in Apr 2025

8/10 Good

Erika

Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Ioanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

dede

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will be going back
Stayed 3 nights in Apr 2025

10/10 Excellent

CarrieAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Roxanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ok but expensive and not family-friendly

Room and lobby were clean but rate was expensive for what we got. Room was small, sink was slow, AC was not working properly. Service was slow. They tried to charge us for removing alcohol from the room. There are hardly any amenities especially for families so I’m not sure why they charge resort fees. Restaurant upstairs is 21+ so we got excluded from that since we brought our kids. Handed out stuffed animals for kids but other than that, we felt it was not welcoming for families.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views, great in room dining, staff were very nice
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristian

Stayed 3 nights in Apr 2025

8/10 Good

John, Mission Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and in a good area. The room was spacious, clean, and the view was beautiful. Only con: our room was next to a maintenance room on the 22nd floor and we were awaken nightly at 2am by noise in the room.
Stayed 3 nights in Apr 2025