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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with a 24-hour fitness centre, a short walk to Willis Tower

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Indoor pool
In-room safe, desk, laptop workspace, soundproofing
Lobby
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$277
includes taxes & fees
11 May - 12 May

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Willis Tower
    ‪5 min walk‬
  • Michigan Avenue
    ‪12 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

Hyatt Place Chicago/Downtown - The Loop puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Willis Tower and Merchandise Mart. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Self-service breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. .Within a 15-minute walk of this 3-property class Downtown Chicago hotel, attractions include Michigan Avenue and Millennium Park.

What's nearby

  • Willis Tower - 5 min walk - 0.5 km
  • Michigan Avenue - 12 min walk - 1.0 km
  • Millennium Park - 12 min walk - 1.1 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Grant Park - 2 min drive - 2.2 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with a 24-hour fitness centre, a short walk to Willis Tower
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. Digital televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hyatt Place Chicago/Downtown - The Loop?

Hyatt Place Chicago/Downtown - The Loop offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on 11 May 2025 start from AU$277.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hyatt Place Chicago/Downtown - The Loop?

The closest beach to Hyatt Place Chicago/Downtown - The Loop is Ohio Street Beach (2.2 km).

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Hyatt Place Chicago/Downtown - The Loop has an indoor pool.

Does Hyatt Place Chicago/Downtown - The Loop serve breakfast?

You bet, our visitors give top marks to the self-service brekkie here! Offered on weekdays from 6:30 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Chicago/Downtown - The Loop?

No, Hyatt Place Chicago/Downtown - The Loop does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Chicago/Downtown - The Loop?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

8/10 Good

Kelly Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ajay

Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline, el campo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, easy/close parking garage, within walking distance to attractions.
Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay 10/10
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Miesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff. Solid property. The elevator situation needs to be looked at. They have three elevators and one has been down for two weeks. Staff and service crew are using the other two elevators and the wait times can become extremely long.
Stayed 2 nights in Apr 2025

8/10 Good

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto fue buena la atencion al cliente lo unico q no me gusto fue q el cuarto no tienen macrowe y la piscina muy chiquita.pero todo lo demas bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Harsh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incorrect use of card authorisation. Unprofessional conduct by front desk employee.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend in the City visit
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely. Couldn’t ask for a better trip. The staff was very courteous besides one lady who was there for the breakfast line but other than that it was fantastic!!! Would definitely stay again
Stayed 3 nights in Mar 2025

8/10 Good

Lucy, Fayetteville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful. The room was modern, clean and VERY large. It was near subway stop, client, and restaurants. My only complaint is that the motor vehicle noise was loud even though I was on an upper floor.
Stayed 2 nights in Mar 2025

6/10 Okay

Glenis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and fast. We got here early and they had our room ready for us. It was 9;45 am so we had time to see sites without our bags. Wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

BreeAnn

Stayed 2 nights in Mar 2025

2/10 Terrible

Danaja

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

TristenJoyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beds not super comfy though.
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle, Lansdale

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025