Boutique Hotels in Chelsea

Horrible, Horrible!! I arrived at 5pm. My room was not ready. I went and had dinner. After dinner which was approximately 8pm and my room was not ready!!!! I was upgraded to a suite however when I entered the room it was a sauna. The air conditioning unit never worked consistently. For the next 2 days I needed to call 3 times per day to get air and finally on the third day I was moved to a different room. I was not provided a refund for 1 night stay as promised by management. Not a good value for your money. The images of the lobby look great. Do not be deceived.

Clean overall. Restaurant off lobby is very limited and offers much the same as rooftop bar. Rooftop was great. Highly recommend but make sure to reserve seating. Can always sit at the bar though. Great location. 26th st is loaded with bars snd restaurants as you walk eastward.

Room was not well kept, hardwood floor was scratched all over, bathrooms were not totally clean. Front desk staff were not that helpful. I wanted to ship some item back to my home the person in charge of shipping was not the helpful. I ended up walking to near by UPS to get help. I wanted the hotel keep our luggage while waiting for our ride back to airport I had to pay cash for that service. Generally staff service was not satisfactory, specially for premium price we paid.