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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with nightclub and 24-hour fitness centre
VIP Access

Photo gallery for Dream Downtown, by Hyatt

Lobby
Creator video
Bar (on property)
Room, 1 King Bed (Silver)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly
  • Housekeeping
The current price is AU$761
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪3 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

King Guest House

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms, Terrace (South Tower)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
Designer toiletries
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at Dream Downtown, by Hyatt. You'll be within steps of Chelsea Market and within a short 5-minute stroll of The High Line Park. Highlights at this hotel include a restaurant, a nightclub and a 24-hour gym. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Union Square Park and Empire State Building.

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • The High Line Park - 3 min walk - 0.3 km
  • Madison Square Garden - 17 min walk - 1.5 km
  • Empire State Building - 4 min drive - 2.2 km
  • Times Square - 4 min drive - 2.5 km

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Buddakan - ‬1 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk
  • ‪Panorama Cafe - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with nightclub and 24-hour fitness centre
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Conference rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 19 May and close on 13 September.
  • Pool access available from 8:30 AM to 10:30 AM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

What is the cancellation policy at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on 28 Sept 2025 start from AU$674.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dream Downtown, by Hyatt?

Yep, Dream Downtown, by Hyatt has a covered self car park for USD 100 per night.

Are there any beaches close to Dream Downtown, by Hyatt?

The closest beach to Dream Downtown, by Hyatt is Coney Island Beach (19 km).

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:30 AM to 10:30 AM (Seasonal outdoor pool open from May 19 to September 13).

Is Dream Downtown, by Hyatt family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Dream Downtown, by Hyatt is a hit with families.

Is there a free airport shuttle available at Dream Downtown, by Hyatt?

No, Dream Downtown, by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Dream Downtown, by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dream Downtown, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dream Downtown, by Hyatt?

Furry friends are welcome at Dream Downtown, by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 770 out of 1569 reviews
Rating 8 - Good. 290 out of 1569 reviews
Rating 6 - Okay. 220 out of 1569 reviews
Rating 4 - Poor. 150 out of 1569 reviews
Rating 2 - Terrible. 139 out of 1569 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness
I was not happy to be given earplugs because the club upstairs could get “vibey”. It was a Monday so the club was closed, but I won’t return to this hotel for this reason
Stayed 1 night in Jun 2025

4/10 Poor

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, room comfort
Hotel corridors where very warm. Rooms were regular temperature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarchyme

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Pablo

Stayed 2 nights in Jun 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cristina, Etobicoke

Stayed 2 nights in May 2025

10/10 Excellent

KADERRAH

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Celina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Dream! The location is excellent, right across from Chelsea market and walking Distance to the High line, little island, pier 57. The rooms are spacious and clean. One critique would be that the pool Is only accessible from 8:30-10:30am for those under 21. This should be advertised more since we specifically booked this hotel because of the pool for my teenage daughter’s birthday. We had a great stay but would have loved a heads up about this restriction. The staff were lovely though and wed Def return.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location but that’s it.

Good location but overall not worth the price. Rooms are in bad conditon, the musical from the night club will go through the walls, the are under staffed. I will not stay here again unfortunately.
Stayed 3 nights in Jun 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
lovely decor but a lot of little details were absent (e.g., nowhere to hang towels in bathroom, room lights hard to manage, lack of available outlets for our chargers, only one caffeinated coffee pod available each morning despite there being two guests, etc.). Also, the $50 per night facility fee was an unwelcome surprise at checkout.
Stayed 2 nights in Jun 2025

2/10 Terrible

mohamad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I came in at 11:00, checked in and asked for hypoallergenic beddings. Came back to the hotel at 1:30. They asked me to wait for 30 minutes that turned to two and a half hours. If the manager didn’t step in it would have taken even longer than 4:00 for me to get checked in
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff that went above and beyond. Clean hotel, made by girlfriends birthday weekend very special. Everyone treated us amazing, food was excellent! Overall 10/10 experience, thanks Hyatt!
Stayed 1 night in Jun 2025

2/10 Terrible

Nadina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has 2 nightclubs in it, getting in the door at night felt uncomfortable and unsafe with hoards of people outside. Then those loitering in reception were drunken messes, you even feel accosted getting in the elevator. The room felt cheap at best, outdated, dirty (leftover tissues and wipes in the bin from previous guest) and everything was falling apart, dirty or not working. It’s run down, tacky and not a 4* hotel for sure. NOT family friendly, please for gods sake don’t stay in this place lace with your kids! I was there for business and won’t be booking again - it was a mistake.
Broken curtains that looked like something out of Dexter
Filthy curtains
Dirty, run down
I just don’t really have words for this.. 4*?
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Gayane

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful highly recommended
Stayed 1 night in May 2025

6/10 Okay

Randall, Cincinnati

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room 230 was terribly noisy. The revolving door was directly under it with no soundproofing.
Stayed 5 nights in May 2025

2/10 Terrible

Est

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experiece. Paul on the desk made us feel so welcome.
Stayed 1 night in May 2025

10/10 Excellent

Alycia, Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will become our new go to hotel in NY! Such a great stay and cool atmosphere. Perfect location to everything as well.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Average accommodations for NYC. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Adriane

Stayed 2 nights in May 2025

10/10 Excellent

Mitra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready early. Clean. Spacious.
Stayed 1 night in May 2025