Hotel Indigo Lower East Side New York by IHG

4.5 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Suite (Penthouse)
Exterior
Exterior
Suite (Penthouse)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available
The current price is AU$385
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(10 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(48 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(43 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(49 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(27 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(65 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

Highlights

Furnished balcony
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(38 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Freedom Tower View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Penthouse)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Hotel Indigo Lower East Side New York by IHG. You'll be 3.4 km (2.1 mi) from Empire State Building and 3.8 km (2.4 mi) from Madison Square Garden. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .Lobby Bar & Café is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. 800 square feet (74 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4.5-property class Manhattan hotel, you'll be 4 km (2.5 mi) from Brooklyn Bridge and 4.2 km (2.6 mi) from Broadway.

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.0 km
  • Orchard Street Bargain District - 2 min walk - 0.2 km
  • Lower East Side Tenement Museum - 6 min walk - 0.6 km
  • Bowery Ballroom - 8 min walk - 0.7 km
  • New York University - 14 min walk - 1.2 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk
  • ‪Blue Ribbon Sushi Izakaya - ‬2 min walk
  • ‪Dirty French - ‬2 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

Luxury hotel with fitness centre and rooftop terrace
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Indigo Lower East Side New York by IHG?

Hotel Indigo Lower East Side New York by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on 21 Dec 2025 start from AU$322.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Lower East Side New York by IHG?

Yep, Hotel Indigo Lower East Side New York by IHG has a self car park for USD 70.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Lower East Side New York by IHG?

The closest beach to Hotel Indigo Lower East Side New York by IHG is Coney Island Beach (16.8 km).

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG has a seasonal outdoor pool. The pool is open from June to September.

What makes Hotel Indigo Lower East Side New York by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Lower East Side New York by IHG.

Is Hotel Indigo Lower East Side New York by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Lower East Side New York by IHG is a hit with families.

Does Hotel Indigo Lower East Side New York by IHG serve breakfast?

You bet, to-go breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Lower East Side New York by IHG?

No, Hotel Indigo Lower East Side New York by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Lower East Side New York by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Lower East Side New York by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Lower East Side New York by IHG?

Furry friends are welcome at Hotel Indigo Lower East Side New York by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 960 out of 1814 reviews
Rating 8 - Good. 409 out of 1814 reviews
Rating 6 - Okay. 235 out of 1814 reviews
Rating 4 - Poor. 102 out of 1814 reviews
Rating 2 - Terrible. 108 out of 1814 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iqjot

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were fabulously accommodating. I’m very grateful for their top notch professional service. The hotel was perfectly situated and the amenities were great. My only gripe is the club on the 15th floor. We stayed over Labor Day weekend and couldn’t sleep for shi*. Staff even upgraded us to a better room on a higher floor but it was no match for the bass line and screams of happy patrons. If you need a good nights sleep on a holiday weekend this isn’t your best bet but there is nothing else bad to say about this fabulous property in my favorite neighborhood.
View from our room on the 17th floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, room comfort

Kind staff

I was flustered from my flight and couldn’t find my ID. The person helping me was calm and kind. I found it, and she proceeded to check us in early. She was efficient, patient, and helpful. Excellent employee! We were worried about the noise but we slept great and enjoyed the roof views in the morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

8/10 Good

Sheri

Liked: Cleanliness, property conditions & facilities
The breakfast was not great. Didn’t have sandwiches or Orange juice first day. Second was okay but slow service. Third day slower service and little variety of sandwiches or pantries. Also hard to get to 14th floor. Card would not let me get there on elevator. Had another customer wanting to get on elevator from 14th floor to get us there. Goodies were not restocked from use in room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Blake

Stayed 2 nights in May 2025

8/10 Good

Andrew-Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Almost perfect but A/C didn't work some days
Stayed 4 nights in Aug 2025

6/10 Okay

Felix

Travelled with group
The location of this property is great. The F train is located across the street off Houston Ave. South of Ludlow St you'll find a ton of restaurants and bars, even a whole area with outside tables that you can sit and enjoy a meal or conversations with friends. The hotel itself needs work, be sure to book premium rooms; otherwise you're transported back to NYC circa 1990. Hotel staff is hit and miss. There's New York shtick and then there's just plain rude front desk people that just hate their jobs and use the New York shtick as a way to justify their bad behavior. The supervisor was great, but should do better to keep their staff in line. The hotel pool is a nice surprise, they have plenty of seating. Bar staff though..... meh, although the staff that comes around to take your orders were really nice and attentive. All in all, I would come back, I'll just know what to expect next time.
Stayed 3 nights in Aug 2025

8/10 Good

Beth, PIttsburgh

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

4/10 Poor

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I should have read the reviews because all of them concerning the noise from the club were correct. My room was 8 floors below the club and even with my sound machine on full blast, the thumping bass noise was so loud and didn't stop until 3:30 am. If the hotel didn't have the club it would be lovely; the rooms are large and clean and comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Lesli Lily De Leon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Bill

Liked: Cleanliness

Very Disappointed!

A little disappointed unless you are into the party scene. Room was spacious and clean. However, the location was terrible. Lot's of drinking places, people were extremely noisy outside, and even in the hotel. This continued till the early morning hours. The party outside seemed to move inside, especially on my floor. The cleaning staff was excellent, but the front desk was not that friendly and outgoing. Although the price was good, it wasn't worth it in the long run.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wicam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Serge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, I love the rooftop
Stayed 3 nights in Aug 2025

4/10 Poor

Aryan

Stayed 3 nights in Aug 2025

4/10 Poor

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
TOO LOUD - Club on property very loud and open til 2 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! Pool and rooftop view is amazing
Stayed 3 nights in Aug 2025

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you are looking for a good night’s sleep you probably shouldn’t stay here. For some reason they chose to put a very loud raging club in the middle of the hotel (15th floor). There doesn’t seem to be any room where you cannot here the bass from the club.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very loud at night. Great location with lots of restaurants and bars close. Rooms are ok for a short stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Diamond

Stayed 1 night in Aug 2025

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was my original room that I paid for was not available the first night. However they were very accommodating to the issue!
Stayed 2 nights in Aug 2025

10/10 Excellent

Warren

Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1 Star Hotel somehow allowed to be marketed as a 4 Star Hotel. I got overcharged $30+ in snacks and mini bar because my kid kept picking them up from the tray but the stupid system doesn’t recognize you putting them back in. I told the very unfriendly attendant at the front desk and he said they would check and refund my credit card… nope, they charged me AGAIN! On top of that, the place is dirty, the bed sheets have holes in them, just disgusting. Will never return to an Indigo Hotel ever.
Stayed 1 night in Aug 2025