Catalonia Pyrenees Holiday Packages

I've stayed at quite a few hotels by now, but this experience is something quite extraordinary. We had a problem with our room. The staff was notified, and instantly tried to find ways to fix it. In the end, not only we got what we wanted, but even more. I have never seen this level of customer service, not only in this industry, but also others. I fell in love with Barcelona for many great reasons, and Room mate Gerard is another good excuse to return to this beautiful city.

Room was tiny which was disappointing as not as per photo but it was immaculately clean. Stairs up to elevator were challenging with luggage. Host was very helpful and friendly. Was in a great location.

Cleanliness, and value for money. Close access to town centre and attractiions. Amenities good. Noise tended to carry into my room at different times, such as raised voices of people in adjacent rooms and daily cleaning in corridors on my floor.