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Holiday Inn Cardiff City Centre by IHG

3.5 star property
Hotel with a restaurant, steps from Animal Wall

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Pub
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Cardiff

Holiday Inn Cardiff City Centre by IHG places you in the centre of Cardiff, steps from Animal Wall and within a short 5-minute stroll of Bute Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Junction Restaurant, serves American cuisine. Callaghans Sports Bar is the hotel's own pub, serving drinks along with light fare. 8633 square feet (802 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Cardiff City Centre hotel include Cardiff Castle and St. David's.

What's nearby

  • Bute Park - 1 min walk - 0.1 km
  • Cardiff Castle - 1 min walk - 0.2 km
  • Sophia Gardens - 3 min walk - 0.3 km
  • St. David's - 8 min walk - 0.7 km
  • National Museum Cardiff - 10 min walk - 0.9 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬4 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk
  • ‪Maison De Boeuf - ‬4 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Hotel with a restaurant, steps from Animal Wall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The business-friendly Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Uncovered self-parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Holiday Inn Cardiff City Centre by IHG?

Holiday Inn Cardiff City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cardiff City Centre by IHG?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cardiff City Centre by IHG on 14 Dec 2025 start from AU$126.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cardiff City Centre by IHG?

Yep, Holiday Inn Cardiff City Centre by IHG has an uncovered self car park for GBP 16 per day.

Are there any beaches close to Holiday Inn Cardiff City Centre by IHG?

The closest beach to Holiday Inn Cardiff City Centre by IHG is Barry Island Beach (12 km).

Is Holiday Inn Cardiff City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Cardiff City Centre by IHG is a hit with families.

Does Holiday Inn Cardiff City Centre by IHG serve breakfast?

You bet, full brekkie is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Cardiff City Centre by IHG?

No, Holiday Inn Cardiff City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cardiff City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cardiff City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Cardiff City Centre by IHG?

No, pets are not allowed.

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 341 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Dated hotel, unsecure parking and at the far end of the Main Street so was quite noisy and didn’t feel that safe outside.
Stayed 1 night in Aug 2025

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Great service, extremely clean, surprisingly comfortable given the price, however decor and furnishings were very dated and could use a bit of tlc
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Staff & service
The staff was great, rooms are somewhat worn down. Bathrooms are small.
Stayed 2 nights in Jul 2025

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, amenities
Room a little dated and noisy from the road outside
Stayed 1 night in May 2025

8/10 Good

Nichola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Surprised to see both sofa bed and pull out bed made up when only 3 of us booked in - but minor point. Easy parking. Quick check in. Security appreciated. Ideal location
Stayed 1 night in Aug 2025

6/10 Okay

Ronda

Business traveller

I won't be using this hotel again

The decor in the hall was very grey poorly painted and made me feel like i was in a episode of prisoner cell block H. Room was clean but needs a fresh lick of paint. The bed was in wheels and uncomfortable. Perfect place if you're going out on the town as I discovered most people staying here were as early hours in the morning i could hear various guests returning from their night on the town a little loud or where the walls too thin.
Stayed 1 night in Aug 2025

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

ANILKUMAR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not clean . Rooms and bathrooms was very dirty . We found hair on bed sheets
Stayed 3 nights in Jul 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel and great staff and food. Bathrooms a bit dated but still work well.
Stayed 1 night in Jul 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful. Small old and desperately in need of a facelift. Smelly room which was very unpleasant and dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

We were allocated a room on the third floor facing the road. We asked for a quiet room and were immediately given a room facing the principality stadium. We had a good night sleep. We visit this hotel regularly, our daughter lives nearby. Never had a bad experience. All the staff we encountered were friendly, helpful and professional. There is a large car park so really convenient for Cardiff city centre.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Moses

Disliked: Property conditions & facilities

Good for the city centre

The room showed obvious signs of wear and tear but being in walking distance from the city centre made our stay worth it
Stayed 3 nights in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tim

Travelled with family
Disliked: Staff & service, room comfort
Convenient location with car park, however the property was a bit tired
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay for the weekend great location and lovely hotel, nice and clean and welcoming - paid way over the odds as it was an event weekend - bed was far too small
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Neil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel were great! Unfortunately I expect a better quality of hotel, room etc for £400 per night!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality.

Check in first Class. Complimentary drinks and cake on arrival. Car parking was for customers only, which I appreciated. Accommodation was fine and views from room excellent, see photo. Breakfast variety and quality excellent. Security also very good with staff ensuring you do were residents.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025