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Holiday Inn Cardiff City Centre by IHG

3.5 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Pub
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
The current price is AU$148
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Castle Street, Cardiff, Wales, CF10 1XD
  • Cardiff Castle
    ‪1 min walk‬
  • St. David's
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.8 out of 10
Good
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Holiday Inn Cardiff City Centre by IHG places you in the centre of Cardiff, steps from Animal Wall and within a short 5-minute stroll of Bute Park. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Junction Restaurant, serves American cuisine. Callaghans Sports Bar is the hotel's own pub, serving drinks along with light fare. 8633 square feet (802 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Cardiff City Centre hotel include Cardiff Castle and St. David's Hall.

What's nearby

  • Cardiff Castle - 1 min walk - 0.2 km
  • Bute Park - 2 min walk - 0.2 km
  • St. David's - 8 min walk - 0.7 km
  • Principality Stadium - 1 min drive - 0.7 km
  • Wales Millennium Centre - 4 min drive - 3.1 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk
  • ‪Barkers Coffee - ‬4 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square metres) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,510 reviews
The price is AU$155
includes taxes & fees
19 Oct - 20 Oct
Hotel Indigo Cardiff by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 per person
  • Uncovered self-parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Holiday Inn Cardiff City Centre by IHG?

Holiday Inn Cardiff City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cardiff City Centre by IHG?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Cardiff City Centre by IHG on 28 Sept 2025 start from AU$147.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cardiff City Centre by IHG?

Yep, Holiday Inn Cardiff City Centre by IHG has an uncovered self car park for GBP 16 per day.

Are there any beaches close to Holiday Inn Cardiff City Centre by IHG?

The closest beach to Holiday Inn Cardiff City Centre by IHG is Barry Island Beach (12 km).

Is Holiday Inn Cardiff City Centre by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Cardiff City Centre by IHG is a hit with families.

Does Holiday Inn Cardiff City Centre by IHG serve breakfast?

You bet, full brekkie is served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Cardiff City Centre by IHG?

No, Holiday Inn Cardiff City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cardiff City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cardiff City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Cardiff City Centre by IHG?

No, pets are not allowed.

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff lovely large room great location for the city excellent value for money
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn is in an excellent location for the castle and everything Cardiff has to offer. The lobby, bar and breakfast area are modern and welcoming; and the buffet breakfast was very good. My only criticism was that our room, although large with a comfy bed, was a bit tired and shabby; it lacked the modern touches that the reception and restaurant have been furnished with and the bathroom is small and a bit drab. As we were staying on a concert weekend the room rate was higher than usual and therefore the tiredness was more disappointing. For convenience we would possibly book again but I would think twice if comparable city centre hotels were available.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

The syay was as expected, as always. Staff were helpful and friendly. Location was ideal because of mobility and close to amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

O C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Liked: Room comfort
The shower set up in 609 needed a little getting used to. Otherwise okay, but a little too expensive for the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamod

Stayed 1 night in Jun 2025

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities

good

Good location, friendly staff, great dinner. Breakfast was ok, pain au chocolate not really freshly.
Stayed 1 night in May 2025

8/10 Good

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was clean and comfortable, staff were very friendly and service was very good. Parking was quite busy but very convenient behind the Hotel. The Hotel location was excellent for the city centre and local amenities. We have stayed before and would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Faruque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with excellent restaurant

We liked the large rooms and bathroom. The air conditioning was quiet. We had delicious dinner at the restaurant downstairs. The castle is 5 minutes walking distance and there are many restaurants and stores nearby. We walked from the train station to the hotel. The staff were very friendly.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Stayed 1 night in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Julian

Liked: Staff & service

Poor experience

Visited Cardiff for a 50th birthday party so wanted a bed for the night. Everything was OK until at 7am two loud (possibly drunk) men barged into our room, singing and shouting. When they saw us in bed they said “Oh, we thought this was our room, Reception gave us this number”. They left rapidly and left our door open until I shouted for them to shut it. Left us both shaken and spoilt an otherwise lovely weekend. On departure we reported this to Reception and the Receptionist refunded us our breakfast charge. Rather disappointed.
Stayed 1 night in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
The car park woukd not have been safe for physically disabled patrons.
Stayed 1 night in May 2025

4/10 Poor

Stephen

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Having to pay £16 to park a motorcycle is extortionate, doubt I’ll use this hotel to stay in Vardiff again..
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position close to Principality, castle, shops etc. We were going to Utilita which was short 10 min walk
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shengyul

Excellent hospitality friendly staff & reception & Restoration & Bar warm welcoming approaching
Stayed 2 nights in May 2025

8/10 Good

Alister

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ann Eifiona

Stayed 1 night in May 2025

8/10 Good

Andrew

Travelled with partner
Very central to the city, good breakfast , stalk very helpful and pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of Cardiff Arms Park and the Principality Stadium!
Stayed 1 night in Apr 2025

10/10 Excellent

EUGENE, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the centre of Cardiff Staff were friendly The breakfast was ok but the bacon could be cooked a bit more
Stayed 3 nights in Apr 2025