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5.0 out of 5

"Fantastic helpful staff, great location, nice rooms and facilities. " More

By a verified traveller on Wed 17 Aug 2016

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Hotel Description

Hilton Cardiff places you in the center of Cardiff,connected to a shopping center and within a short 5-minute stroll of popular places like Cardiff Castle and St. David's Hall. Highlights at this luxury hotel include a full-service spa, a restaurant, and an indoor swimming pool.

Flat-screen TVs with digital channels are featured in all 197 soundproofed rooms, and you can enjoy WiFi, wired Internet, and separate bathtubs and showers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include soaking tubs and free toiletries. Additionally, coffee/tea makers, free newspapers, and safes are available.

A day of pampering at Schmoo in the City can include hot stone massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Grey Restaurant, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour fitness center, sauna, and free pool cabanas. 3651 square feet (339 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. To-go breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Cardiff City Centre hotel include Principality Stadium and Cardiff Motorpoint Arena.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 11 May - 12 May

Executive Twin Room, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double Room (Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Cardiff ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Cardiff

Everyone (1)
5 out of 5

Great hotel in city centre

Fantastic helpful staff, great location, nice rooms and facilities.

Posted by , from M on 17 Aug. 2016

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Property Features

Hilton Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3651 square feet (339 square meters) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Hilton Cardiff. Parking is available for a fee. This 4.5-star Cardiff hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 7 levels
  • 3651 sq ft of conference space
  • 339 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff International Airport (CWL) (27.9 km / 17.4 mi)
  • Train station: Cardiff Queen Street Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.

Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Self parking fee: GBP 23 per day
  • Pet fee: GBP 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Hilton
  • Hilton Cardiff
  • Hilton Hotel Cardiff
  • Cardiff Hilton Hotel
  • Cardiff Hilton International
  • Hilton Cardiff Hotel Cardiff
  • Hilton Cardiff Wales
  • Hilton International Cardiff
  • Hilton Cardiff Hotel
  • Hilton Cardiff Hotel
  • Hilton Cardiff Cardiff
  • Hilton Cardiff Hotel Cardiff

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.