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Hotel Description

Novotel Cardiff Centre places you steps from Cardiff Bay and within a 10-minute stroll of Cardiff Motorpoint Arena. Highlights at this hotel include a restaurant, an indoor swimming pool, and a health club.

All 138 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Additionally, room service, safes, and hair dryers are available.

A day of pampering can include sports massages and reflexology. The brasserie, Elements, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, fitness center, Turkish bath/hammam, and spa tub. Plus you'll find free WiFi in public areas, a sauna, and a conference center. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4-star Cardiff City Centre hotel, attractions include Cardiff Castle and Principality Stadium.

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$113* Per night/room 23 May - 24 May

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Cardiff Centre ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Cardiff Centre

Everyone (1)
2 out of 5

Novotel are not what they used to be

Pros: reasonably close to city centre
Cons: as above
Front counter staff short and unfriendly on arrival (noon) "check in is 2", there was no "I will see if your room is ready". Room amenities eg tea/coffee, pillows, loo paper etc of poorer quality and very minimal. no morning newspapers offered or available. Obviously become a more budget hotel. Had doof music for most of Friday night keeping us awake from very close nearby.

Posted by , from Oxford on 7 Nov. 2016

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Property Features

As a guest of Novotel Cardiff Centre, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the eco-friendly Novotel Cardiff Centre. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff International Airport (CWL) (26.4 km / 16.4 mi)
  • Train station: Cardiff (CFW-Cardiff Train Station) (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Cardiff Centre offers 138 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 13.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Cardiff Centre
  • Novotel Hotel Cardiff Centre
  • Cardiff Novotel
  • Hotel Accor Cardiff Centre
  • Novotel Cardiff Centre Hotel Cardiff
  • Novotel Cardiff Centre Wales
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Hotel
  • Novotel Cardiff Centre Cardiff
  • Novotel Cardiff Centre Hotel Cardiff

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.