4/10 Poor
mark
Business traveller
8 Sept 2025
booked to stay as have positive experience of Novotels before and location was good to walk into Cardiff town for a University reunion lunch.
Room had stain on curtains and in bathroom ( which looked like dried blood?)
very noisy with people returning (drunk?) at 2am and 3am slamming doors in corridor - this can happen in any hotel but it flagged the lack of soundproofing of the doors
i left at 7am Sunday and there was no one on reception to discuss this with
finally was told on arrival that parking would be £16 and easier to pay on exit..ended up being £24 for a 18hr stay
overall a frustrating and not a relaxing end to a nice day!
mark
Stayed 1 night in Sep 2025




























