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4.3 out of 5

"Older grand hotel which has been renovated. She is an absolutely beautiful old lady. Staff were very helpful and friendly. The rooms were nice but a l ... " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

The Angel Hotel places you in the center of Cardiff, steps from Principality Stadium and within a short 5-minute stroll of Cardiff Castle. Highlights at this hotel include a restaurant and in-room free WiFi.

TVs, coffee/tea makers, and safes are featured in all 102 rooms. Nice touches to enhance your stay include soaking tubs and free toiletries. 24-hour room service, hair dryers, and phones are also available.

The restaurant, Castells, is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3-star Cardiff City Centre hotel include St. David's Hall and St. David's.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$74* Per night/room 12 Jun. - 13 Jun.

Deluxe Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

The Angel Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Angel Hotel

Everyone (7) Couples (2) Family (2)
4 out of 5
Older grand hotel which has been renovated. She is an absolutely beautiful old lady. Staff were very helpful and friendly. The rooms were nice but a little tired , breakfast OK but not fantastic. It is a bit noisy overnight being right in the centre of Cardiff

Posted by on 21 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Utkarsha Chauhan

Dear Guest, Thank you for doing a feedback for us. I am glad to read that you like our hotel ambience. I hope you did not had much trouble for sleep in night due to noise. Regards,

4 out of 5
The hotel is conveniently located and has secure parking at the rear for an additional fee. The included breakfast was excellent, our room was spacious and the bathroom was functional. The free WIFI was fast and reliable. We loved the very traditional ambiance of the hotel and the friendliness of the staff. The in-room safes have all been decommissioned, so that could be an issue for some people.

Posted by , from Brisbane on 20 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Lis Holmes

Dear Evelyn Thank you for taking the time to review your recent stay with us. I am pleased you generally had a nice stay with us, the breakfast and service were excellent and the room was spacious and comfortable. We hope we can welcome you back to the hotel again. Many thanks / Diolch yn fawr Lis Holmes General Manager

4 out of 5
Good room, good staff. It's a lovely older building so if you're after super modern this isn't for you, but the room was nice and spacious and the bed comfy.

Posted by , from Melbourne on 15 May 2018

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Comment from Hotel Management

22 May 2018 by Lis Holmes

Dear Vicky Thank you for taking the time to review your recent stay with us. I am delighted you had a lovely and comfortable stay with us. We look forward to welcoming you back to the hotel again. Many thanks / Diolch yn fawr Lis Holmes General Manager

5 out of 5

The staff were mean .I wanted a laundromat and the

Sadly it was ruined by the bad treatment of staff towards me

Posted by , from bristol on 1 Sep. 2017

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5 out of 5

Best value centrally licated hotel in Cardiff.

Excellent service, comfort & location. My 2nd stay here (from Australia) & already planning a return.

Posted by , from Adelaide, Australia on 30 Aug. 2017

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4 out of 5

Lovely large rooms

Excellent hotel location, very close to the city centre and right next to the stadium. Our room was massive, way bigger than any hotel I've stayed in before and perfect for our baby to crawl around in to stretch his legs after a long drive. To have breakfast included would have received 5 stars.

Posted by , from Christchurch on 6 Sep. 2016

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4 out of 5

Nice hotel. Great location

Pros: The staff and location.
Cons: Replace the carpets. The door frame to the room was quite damaged.
Location: Cardiff Castle and Millennium Stadium are literally, right next door. Perfectly located for access to restaurants and the nearby shopping arcades.
Charming old hotel with lots of charm and a hard-to-beat location. As described in most reviews, the room was a bit shabby with threadbare carpet etc, but it was very clean and the staff were very helpful. Good value for money and would be amazing with some cosmetic refurbishments! The deluxe double room was quite large with plenty of space for an energetic two year old to explore.

Posted by on 23 May 2015

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3 out of 5

Close to castle

Pros: Staff were great and the menu and food was superb.
Cons: Would have liked toiletries in the room and a bit more coffee. Room was also a little noisy at times but not too bad.
Location: Location was excellent. Really close to the castle and walking distance to Cardiff Bay if you enjoy w.aking.
Nice hotel friendly staff. Their interpersonal skills were excellent. Saw them deal very professionally with a couple of sticky situations.

Posted by on 15 Apr. 2015

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5 out of 5
Pros: Location and breakfast, rooms are huge
Cons: Dated but functional rooms
Location: Perfect
Facilities: Nice , Parking was grea too; Value: Great deal; Service: Professional; Cleanliness: Pleasant; Would definitely stay again

Posted by , from Australia - QLD - Regional QLD on 22 Feb. 2015

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4 out of 5
Pros: Very nice room
Location: Centrally located
Facilities: Above average; Value: Acceptable for rugby; Service: Professional; Cleanliness: Lovely;

Posted by , from England on 24 Feb. 2014

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. The business-friendly The Angel Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 3-star Cardiff hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (21.9 km / 13.6 mi)
  • Train station: Cardiff Queen Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Angel Hotel offers 102 accommodations with safes and coffee/tea makers. This Cardiff hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.

Castells - This restaurant serves breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Secured self parking fee: GBP 13.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angel Cardiff
  • Angel Hotel Cardiff
  • The Angel Hotel Hotel
  • Barcelo Cardiff
  • The Angel Hotel Cardiff, Wales
  • The Angel Hotel Cardiff
  • The Angel Hotel Hotel Cardiff

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.