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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Aerial view
Property video
2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, free minibar, in-room safe, blackout curtains
55-inch plasma TV with cable channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$433
includes taxes & fees
25 May - 26 May

Explore the area

View map
Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪18 min walk‬
  • Place, Forum Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Master Suite King

Premium bedding, free minibar, in-room safe, blackout curtains

Master Suite King

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Beachfront Swim up

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Accessible

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double Accessible

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Accessible

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Accessible

  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Family Junior Suite, King Bunk and Trundle Bed

7.8 out of 10
Good
(13 reviews)
  • Resort view
  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

View all photos for Deluxe Junior Suite Double Lagoonview

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Double Lagoonview

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite King Lagoonview

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Ocean View Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Beachfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Beachfront

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Ocean View King

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Master Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front Double

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front King

8.6 out of 10
Excellent
(26 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View Double

8.2 out of 10
Very good
(26 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double

8.2 out of 10
Very good
(57 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King

9.0 out of 10
Wonderful
(82 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Standard Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View King

8.6 out of 10
Excellent
(41 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Room

Premium bedding, free minibar, in-room safe, blackout curtains

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall within a 20-minute stroll. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Aura Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Casa de Rosa, serves Mexican cuisine. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free water park and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include Chac Mool Beach and Forum Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Cancun Interactive Aquarium - 4 min drive - 1.8 km
  • Forum Beach - 5 min drive - 1.8 km
  • Cancun Convention Center - 6 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪El Mirador - ‬8 min walk
  • ‪Snack Grand Park - ‬7 min walk
  • ‪Flor De Sal - ‬7 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 10 dining venues
  • 3 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq. m of conference space
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers 458 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Beds feature premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

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  • Free Wi-Fi
4.3 out of 5, Excellent, 3,022 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Frequently asked questions

What is the cancellation policy at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on 25 May 2026 start from AU$433, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt has a free self car park and free valet parking.

Are there any beaches close to Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 17-minute walk from Chac Mool Beach. Fun beach activities include volleyball, waterskiing and windsurfing.

Is there a spa on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Aura Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yep, and guests love it! Sunscape Cancun All-Inclusive Resort & Spa by Hyatt has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, free minibar items and room service.

What makes Sunscape Cancun All-Inclusive Resort & Spa by Hyatt a romantic place to stay?

A hot tub and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a hit with families.

Is there a free airport shuttle available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, pets are not allowed.

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4288 out of 6727 reviews
Rating 8 - Good. 1501 out of 6727 reviews
Rating 6 - Okay. 559 out of 6727 reviews
Rating 4 - Poor. 174 out of 6727 reviews
Rating 2 - Terrible. 205 out of 6727 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelsang

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and nice place to visit with family and friends.
Stayed 5 nights in Jan 2026

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was accomodating and clean. A bit noisey at night due to lack of sounding deadening in the hallways. Staff was wonderful, personable, and kind.
Stayed 4 nights in Feb 2026

6/10 Okay

Jaimin

Very slow service, food is ok, limited option.
Stayed 4 nights in Feb 2026

2/10 Terrible

Alexandra

Stayed 4 nights in Feb 2026

6/10 Okay

Troy W

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was good. Housekeeping amazing. Most services were good. Events and entertainment was mostly good. They need to leave the volleyball net up longer and especially when people want to keep playing. The guy on the beach is phenomenal!!!! His name is Fernando! He is the best!!!! We stayed here when Wyndham owned it one year prior. For the most part, everything is the same but don’t expect to get alcoholic drinks before 11 am. Before it was 10am. Not sure the change but an issue
Stayed 11 nights in Feb 2026

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, views, and staff! We are already planning on coming back!
Stayed 4 nights in Feb 2026

10/10 Excellent

Aohua

Stayed 2 nights in Feb 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, very clean and great food
Stayed 4 nights in Feb 2026

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel, room and grounds were all fantastically maintained, Food was excellent and always plentiful.
Stayed 10 nights in Feb 2026

10/10 Excellent

Christian

Stayed 7 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’re not big all-inclusive people anymore, but my wife and teen daughter and I wanted a quick and affordable winter escape. I’m glad we chose Sunscape. The staff is well-trained and professional, the property is well-kept. Food is above average for an all-inclusive. Beautiful beach, nice pool, property is big enough but not enormous. We liked not having to hit reservation times and had no trouble eating at whichever restaurant we chose. Wife enjoyed morning yoga and both ladies had massages. Three days and four nights is about my limit for this type of property, and it was well spent.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so clean, the staff was awesome, and the food was terrific! There was a great variety of food and beer!
Stayed 6 nights in Feb 2026

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff who always looked after us, good food at restaurants, property amenities that did not disappoint and pristine beach access. A shout out to Ceasar and Ricardo who made the trip a better experience.
Stayed 4 nights in Feb 2026

10/10 Excellent

Paritosh

Liked: Cleanliness, amenities, property conditions & facilities
I love the resort, staff was very welcoming, resort was on a smaller side so very suitable for me with 2 small kids 5 and 2. The restaurant were awesome and the food was really good at Azul. The dinner at buffet area was not up-to the mark on a particular night which was only negative experience for me. I love the beach which was spectacular and all the fun activities conducted by the amazing staff. Looking forward to our next visit.
Stayed 5 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Truly a beautiful hotel. Numerous great restaurants and bars, extremely helpful staff, and right on the beach. Perfect for families but also suited for single people. A memorable vacation. A++++
Stayed 2 nights in Feb 2026

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly staff. Excellent service and food.
Stayed 4 nights in Feb 2026

6/10 Okay

Francisco, Jersey City

Disliked: Amenities, property conditions & facilities
Staff could have been more courteous. Room especially bathroom needs update. Best staff were in buffet style restaurant upstairs.
Stayed 5 nights in Feb 2026

10/10 Excellent

Michael Patrick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family resort. Easy to get around, beautiful beach, fun pool activities, nice selection of restaurants. Food was excellent for an all inclusive. Spa services great. Service from staff excellent!
Stayed 6 nights in Feb 2026

10/10 Excellent

Genesis

Stayed 4 nights in Feb 2026

8/10 Good

Kimbra

Stayed 4 nights in Feb 2026

8/10 Good

khanh, allen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and beach were AWESOME! Great Bartenders! Morning yoga with Ivan is a nice way to start your morning. Loved the coffee & Ice cream shop! Food was okay and need a better system for restaurants. You are not able to make reservations and must go early and put your name down or you will be waiting over 1 hr to get seated. The Italian and Mexican food was the best options. Taco bar at the pool was on point!
Stayed 4 nights in Feb 2026

10/10 Excellent

Sedigheh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The ocean abd beach was super. Clean and shallow over a long distance. The entertainment team (Valeri and Christine) were great and kept our boys busy everyday with fun activities.
Stayed 7 nights in Feb 2026

8/10 Good

Jackelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great, affordable resort!
Stayed 5 nights in Feb 2026

8/10 Good

kristen

Liked: Cleanliness
The staff and service was great! The food was excellent!
Stayed 5 nights in Feb 2026

8/10 Good

Shaun

Travelled with family and small children
Liked: Cleanliness, amenities
Rooms were clean. Food was good for the most part. Entertainment and activities were fantastic. Our biggest knock against Sunscape was the pools. They were too cold for our kids. Luckily the beach is excellent and we could spend some time there.
Stayed 9 nights in Feb 2026