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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property

Photo gallery for Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

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2 outdoor pools, pool umbrellas, pool loungers
10 restaurants, Mexican cuisine
Premium bedding, free minibar, in-room safe, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$593
includes taxes & fees
9 Apr - 10 Apr

Explore the area

View map
Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪16 min walk‬
  • Place, Chac Mool Beach
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Master Suite King

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • Sleeps 5
  • 1 King Bed

Junior Suite King Beachfront Swim up

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Double Accessible

  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Accessible

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Junior Suite, King Bunk and Trundle Bed

7.4 out of 10
Good
(11 reviews)
  • Resort view
  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

Deluxe Junior Suite Double Lagoonview

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Junior Suite King Lagoonview

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Ocean View Double

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double Beachfront

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite King Beachfront

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Ocean View King

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Master Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean Front Double

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View Double

8.2 out of 10
Very good
(23 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

8.2 out of 10
Very good
(46 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

8.8 out of 10
Excellent
(64 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

King Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall within a 20-minute stroll. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Aura Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Casa de Rosa, serves Mexican cuisine. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free water park and nightclub. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Zona Hotelera property, attractions include Forum Beach and Cancun Convention Center.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 16 min walk - 1.4 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Cancun Interactive Aquarium - 19 min walk - 1.7 km
  • Forum Beach - 4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min walk
  • ‪Flor De Sal - ‬7 min walk
  • Lobby Bar
  • ‪El Mirador - ‬8 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and sunloungers. At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 10 dining venues
  • 3 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq. m of conference space
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers 458 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and free minibar items. Beds feature premium bedding. A pillow menu is available. 55-inch plasma televisions come with cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Frequently asked questions

What is the cancellation policy at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on 9 Apr 2026 start from AU$593, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt has a free self car park and free valet parking.

Are there any beaches close to Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 17-minute walk from Chac Mool Beach. Fun beach activities include volleyball, waterskiing and windsurfing.

Is there a spa on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, Aura Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yep, and guests love it! Sunscape Cancun All-Inclusive Resort & Spa by Hyatt has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, free minibar items and room service.

What makes Sunscape Cancun All-Inclusive Resort & Spa by Hyatt a romantic place to stay?

A hot tub and ocean-view dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as baby baths and childcare services in the guestrooms, it's no surprise that Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a hit with families.

Is there a free airport shuttle available at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, pets are not allowed.

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4046 out of 6429 reviews
Rating 8 - Good. 1452 out of 6429 reviews
Rating 6 - Okay. 549 out of 6429 reviews
Rating 4 - Poor. 178 out of 6429 reviews
Rating 2 - Terrible. 204 out of 6429 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use Laundry service
Stayed 7 nights in Dec 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This spot is amazing and very polite staff love it will be coming back soon !!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Kade

Stayed 8 nights in Dec 2025

10/10 Excellent

Timur

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. And the dinner options are great
Stayed 6 nights in Dec 2025

8/10 Good

Diane Louise

Travelled with family and small children
Liked: Cleanliness, amenities
Clean room. Staff very courteous and responded quickly to resolve any issues. Good food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great. The property was clean and well managed. The staff were all very kind and helpful. We loved the place.
Stayed 4 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 6 nights in Oct 2025

6/10 Okay

Genady, Muscle Shoals

Travelled with family
Liked: Cleanliness
The room was cleaned, but the air conditioner was very noisy. The refrigerator didn't work; we asked for it to be replaced for two days. It wasn't until the second day that they replaced it. When we asked to change rooms, they tried to sell us another one.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mustafa

Was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone in the resort is so friendly and welcoming, the resort is very well maintained, rooms are spacious with comfortable beds and pillows. They have fun activities throughout the day. Food is really good, especially the Ventana buffet and At Sunset. We enjoyed every minute of out vacation and wish we could have stayed longer.
Pool area at night
Well maintained beach
Spacious room
Stayed 3 nights in Dec 2025

10/10 Excellent

Karanpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every bit of our stay at the Sunscape Resort and spa.. Had 4 days trip.. Relaxed alot on beach and had delicious food at different restaurants within.. There were lot of activities in the resort as well and you can take/buy additional activities from Aquaworld.. Package for 3 was best to choose..
Stayed 3 nights in Dec 2025

10/10 Excellent

MARQUITA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this resort from the staff, the food and the property. The only downside was there were a lot of kids , I prefer adults only but because it was just my daughter (adult) and I and the reviews were excellent. I chose here and I’m glad I did.
Stayed 7 nights in Nov 2025

10/10 Excellent

Lejla

Stayed 5 nights in Nov 2025

8/10 Good

tamu

Stayed 4 nights in Dec 2025

10/10 Excellent

Troy

Stayed 4 nights in Nov 2025

10/10 Excellent

Yana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had a great view, very clean, comfortable and beautiful. The staff throughout the resort were very kind and helpful.
Loved the view from the balcony
Sunscape made my birthday extra special
Nighttime ambiance was lovely
Loved being so close to the water on the white sandy beach
Stayed 1 night in Dec 2025

6/10 Okay

JEFF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was much smaller than I expected, even after online research. which in some ways was nice, you are always close to your room. Everything happens in the lobby area, music, shows etc. so it can be a bit crowded. The resort is on the older side, but well kept up and very clean. We enjoyed 90% of our food, acutally some of the better food overall compared to the many other resorts we have been to. Worsed for us was the beds and pillows- which is all personal preference, but both my wife I woke up with sore backs ever morning, somethinhg that really doesn't happen to us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Naveen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended….. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt exceeded my expectations. The food at all the restaurants—especially the Italian and Mediterranean options—was outstanding. The service throughout the resort was excellent. Beautiful beach, great pools, and fun pool bars made the stay even better. Would definitely return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 5 nights in Nov 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food all the time available! While the main restaurants are close , there are hamburgers, tacos, hotdogs stands by the kids pool , bar area and by the main pool! Excellent service ! Best of the hotel is that there are Mexican , Mediterranean, Asian and international restaurants onsite!
Stayed 4 nights in Dec 2025

4/10 Poor

Elisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor e everything
Stayed 4 nights in Nov 2025

10/10 Excellent

violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent , rooms clean
Stayed 7 nights in Nov 2025

10/10 Excellent

Lilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing experience at Sunscape Hotel. We visited for my birthday, and the staff went above and beyond by decorating my bed with balloons and a “Happy Birthday” sign. But the real magic happened that night, my fiancé proposed with the incredible support of the hotel team, especially ANA, the concierge, who helped him plan every detail. It truly felt like a movie scene: candles, a red carpet, huge “Marry Me” letters, and a beautiful romantic dinner with wine and champagne. Even beyond the proposal, everything at the resort was outstanding the food, the staff, the cleanliness, and how well maintained the entire property is. I couldn’t have asked for a more special and unforgettable experience. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lindsay

Stayed 3 nights in Dec 2025