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Wyndham Garden Cancun Downtown

4.0 star property
Upscale hotel, walk to Plaza Las Americas

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Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Property amenity
Front of property
Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch, dinner served; local and international cuisine
Reviews
8.0

Very good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Breakfast available
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas7 min walk
  • Popular LocationPlaza 2819 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.7/10 Excellent

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.9/10 Excellent

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.3/10 Very good

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

8.5/10 Very good

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Hive Cancun
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Breakfast included
Spa
Parking included
4.1 out of 5, Very good, (348)
The price is AU$203
for 1 night
includes taxes & fees
15 June - 16 June
Hive Cancun

About the area

Cancun

Wyndham Garden Cancun Downtown puts you in the heart of Cancun, within a 20-minute stroll of popular places like Plaza Las Americas and Plaza 28. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Restaurant and Lounge Bar, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. 1615 square feet (150 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Attractions within a 10-minute drive of this 4-property class Downtown Cancun hotel include Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza Las Americas - 7 min walk
  • Las Palapas Park - 14 min walk
  • Plaza 28 - 19 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Turtle Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • La Casa de los Abuelos - 8 min walk
  • Los Tarascos - 1 min walk
  • Vips - 6 min walk
  • Mr. Pampas Cancún - 8 min walk
  • La Playita Seafood & Mojitos Bar - 6 min walk

About this property

Wyndham Garden Cancun Downtown

Upscale hotel, walk to Plaza Las Americas
Wyndham Garden Cancun Downtown offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Building
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 266 for adults and from MXN 206 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

What is the cancellation policy at Wyndham Garden Cancun Downtown?

Wyndham Garden Cancun Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on 2 June 2024 start from AU$117.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Cancun Downtown?

Yep, Wyndham Garden Cancun Downtown has a free self car park.

Are there any beaches close to Wyndham Garden Cancun Downtown?

The closest beach to Wyndham Garden Cancun Downtown is Turtle Beach (3.5 km).

Does Wyndham Garden Cancun Downtown have a pool?

Wyndham Garden Cancun Downtown has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Wyndham Garden Cancun Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Cancun Downtown.

Is Wyndham Garden Cancun Downtown family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Garden Cancun Downtown is a hit with families.

Does Wyndham Garden Cancun Downtown serve breakfast?

You bet, travelers quite like the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Wyndham Garden Cancun Downtown?

No, Wyndham Garden Cancun Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Cancun Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Garden Cancun Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Cancun Downtown?

No, pets and service animals are not allowed.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Feb 2024

6/10 Okay

Paola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Carl

Liked: Staff & service, property conditions & facilities
The staff were very friendly and did what they could for an enjoyable stay.

6/10 Okay

Richard

Liked: Cleanliness
This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.
Stayed 2 nights in Feb 2024

6/10 Okay

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front desk was just okay, not very friendly. The guys at concierge were very friendly and helpful (motivated by tips obviously, lol). We reserved a king size bed and was assured by receptionist at check in thats what we were getting, but when we got in the room, we had dbl queens. Shower was dirty with calcium and water spots built up, and no hot water, just luke warm for both nights we stayed. We dined in the hotel restaurant our first night and although we were the 2nd guests to arrive, no one would take our order even though there were 3 waiters standing around looking at us. After about 15 minutes, they finally took our order, but did not serve our drinks or the chips and salsa for another 15 minutes until we asked if we could at least get the cokes we ordered, as well as our margaritas. Never did get chips and salsa, and meanwhile 4 other tables who came in well after us were served drinks and chips promptly within a few minutes of arriving. After finally complaining, the waiter apologized, saying it was his fault, and he messed up, even though he kept looking at us and walking past us numerous times to help other tables. It took almost a full hour to get a couple of tacos with no drink refills. This was not the Marriott we expected and we will definitely steer people away from this location!!
Stayed 2 nights in Feb 2024

6/10 Okay

Pooyan, Shrader St.

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is very convenient to everything you will need. Staff is very helpful & friendly (thank you Guadalupe at the front desk you made check in lovely & easy) and rooms are as pictured and clean, beds are comfortable. Only thing I would have liked to see was a better selection of authentic Mexican dishes offered on the menu in the restaurant. I would absolutely recommend this hotel & location to others.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exellent and the breakfast is absolutely delicious and fresh.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Vans, quiet hotel good service
Stayed 1 night in Feb 2024

6/10 Okay

Shariq

Travelled with partner
Liked: Staff & service
The property seems to be old. The room is not sound proof so you will hear a lot of noise specially on weekends. The staffs are good & helpful. The location is good.
Stayed 2 nights in Jan 2024