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Wyndham Garden Cancun Downtown

4.0 star property
Hotel with free parking, a short walk to Plaza Las Americas

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Property amenity
Exterior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Housekeeping
The current price is AU$153
includes taxes & fees
13 June - 14 June

Explore the area

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪6 min walk‬
  • Plaza 28
    ‪16 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

Wyndham Garden Cancun Downtown puts you in the heart of Cancun, within a 20-minute stroll of popular places like Plaza Las Americas and Plaza 28. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Restaurant and Lounge Bar, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. 1615 square feet (150 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Attractions within a 10-minute drive of this 4-property class Downtown Cancun hotel include Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza Las Americas - 6 min walk - 0.6 km
  • Las Palapas Park - 14 min walk - 1.2 km
  • Plaza 28 - 16 min walk - 1.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪La Casa de los Abuelos - ‬8 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Chila y Quil - ‬8 min walk
  • ‪Vips - ‬6 min walk
  • ‪Mr. Pampas Cancún - ‬8 min walk

About this property

Wyndham Garden Cancun Downtown

Hotel with free parking, a short walk to Plaza Las Americas
Wyndham Garden Cancun Downtown offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 266 for adults and from MXN 206 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

What is the cancellation policy at Wyndham Garden Cancun Downtown?

Wyndham Garden Cancun Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of 12 June 2025, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on 13 June 2025 start from AU$146.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Cancun Downtown?

Yep, Wyndham Garden Cancun Downtown has a free self car park.

Are there any beaches close to Wyndham Garden Cancun Downtown?

The closest beach to Wyndham Garden Cancun Downtown is Delfines Beach (11.1 km).

Does Wyndham Garden Cancun Downtown have a pool?

Wyndham Garden Cancun Downtown has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:30 PM.

What makes Wyndham Garden Cancun Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Cancun Downtown.

Is Wyndham Garden Cancun Downtown family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Garden Cancun Downtown is a hit with families.

Does Wyndham Garden Cancun Downtown serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Wyndham Garden Cancun Downtown?

No, Wyndham Garden Cancun Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Cancun Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Garden Cancun Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Cancun Downtown?

No, pets and service animals are not allowed.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Igor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

ISABEL

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty and old. The bed, the pillows are bad and in terrible shape. They do not know how to make the bed. They do not clean correct the room. Staff are rude and did not answer, they do not know how to do their work. They charge some amount money when we arrived and last day ask for another... good location for work, very bad for tourism
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best downtown hotel!

I'll start with the staff, FREAKIN' AMAZINGLY AMAZING! Superstars were all and special thank you to Rebecca, Edgar & Derrick & of course, my guy Mario! 🌟🌟🌟🌟 Now the hotel itself, convenient, clean and just pleasant to stay at. Restaurants from sushi to vegan just steps away. Of course your burgers, pizza and wings at the hotel or right outside, along with Oxxo & 7eleven👍. Quick walk to americana mall as well, where you can find everything from movue theatre ro groceries. A great location with an amazing staff, its a now brainer if you are looking for a downtown location! 👍👍👍👍👍
Stayed 16 nights in Feb 2025

8/10 Good

Peter John

Liked: Cleanliness, staff & service, room comfort

Maintenance

Maintenance, mentenance, maintenance. Just like other Mexican hotels. Pool water feature not working, hot tub not hot anymore. Painting outside etc etc. Staff friendly though. Had to move three times due to shower leaking, top floor was nice. That is what we asked for weeks prior to arriving....
Stayed 21 nights in Jan 2025

8/10 Good

RAMON, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown
Stayed 1 night in Feb 2025

2/10 Terrible

Lawrence

Disliked: Staff & service, property conditions & facilities
This company saw fit to charge me twice for the same stay , and multiple unspecified taxes on top of it. If you want to avoid a credit card nightmare do not stay here.
Stayed 3 nights in Feb 2025

6/10 Okay

Samantha

Travelled with partner
Instalaciones viejas pero bien mantenidas, habitación con lo necesario para dormir, había mucho ruido en la noche porque la ventana no cerraba bien, la regadera con un hilito de agua, y el desayuno igual todos los días. Es barato y cumple si solo lo quieres para dormir
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, room comfort

Do fsr do good

Stay was good, only first couple of days on this reservation. 21 days to go on resi 2
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for very reasonable price in Downt

Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.
Stayed 7 nights in Jan 2025

8/10 Good

Monzur

Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. good location
Stayed 1 night in Jan 2025

2/10 Terrible

Cesar

Stayed 1 night in Nov 2024

10/10 Excellent

Srinivas, charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and other people are friendly
Stayed 1 night in Dec 2024

6/10 Okay

Costin

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.
Stayed 4 nights in Jan 2025

10/10 Excellent

Annie

Stayed 3 nights in Jan 2025

10/10 Excellent

JULES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jazz

Very worn down
Stayed 1 night in Jan 2025

6/10 Okay

Jackie

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

krawinker

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
En el baño habian problemas pero el principal problema fue en el check in que el supervisor de turno el cual fie el sabado 4 de enero como a las 4pm me dijo que mi reservacion no aparecia porque no habia recibido un email confirmacion y que lo unico que tenia era el numero de itinerario de expedia y que eso no significaba nada, lo cual le dije que esa era lo unico que siempre mandaba expedia, numero de itinerario y que eso confirmaba la reservacion; fue bastante desagradable el momento
Stayed 1 night in Jan 2025

10/10 Excellent

Amogh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.
Stayed 1 night in Jan 2025

6/10 Okay

Gaspare

Stayed 1 night in Jan 2025

2/10 Terrible

Kaixiang

Travelled with family
Disliked: Amenities, property conditions & facilities
Some things in the room were broken, but they fixed them proactively. Very very limited breakfast options. Overall, it doesn't look like a four-star hotel, only two or three stars.
Stayed 1 night in Dec 2024

8/10 Good

Alondra

Stayed 2 nights in Dec 2024