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Casa Caribe Cancun

5.0 star property
Hotel with free parking, steps from Ultramar Ferry Puerto Juárez

Photo gallery for Casa Caribe Cancun

Exterior
Lobby sitting area
Garden
Beach/ocean view
Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Puerto Cancun Marina Town Center
    ‪7 min drive‬
  • Playa Tortugas
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
2 bathrooms
  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Garden
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At Casa Caribe Cancun you'll be within steps of Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a garden, barbecues and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Puerto Juarez hotel include Plaza Las Americas and Cancun Mall.

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 km
  • Plaza Las Americas - 7 min drive - 5.4 km
  • Puerto Cancun Marina Town Center - 7 min drive - 3.9 km
  • Playa Tortugas - 13 min drive - 7.8 km
  • Langosta Beach - 13 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪Barracuda - ‬9 min walk
  • ‪Puerto Santo - ‬14 min walk
  • ‪Portofino - ‬3 min drive
  • ‪La Plaza - ‬8 min walk

About this property

Casa Caribe Cancun

Hotel with free parking, steps from Ultramar Ferry Puerto Juárez
As a guest of Casa Caribe Cancun, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Caribe Cancun also features tour/ticket assistance, a garden, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Casa Caribe Cancun?

Casa Caribe Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Caribe Cancun?

Yep, Casa Caribe Cancun has a free self car park.

Are there any beaches close to Casa Caribe Cancun?

Yep, Casa Caribe Cancun is a short 12-minute walk from El Niño Beach.

Does Casa Caribe Cancun have a pool?

Casa Caribe Cancun has an outdoor pool.

Is there a free airport shuttle available at Casa Caribe Cancun?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Casa Caribe Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Caribe Cancun?

No, only service animals are allowed.

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 276 reviews
Rating 8 - Good. 68 out of 276 reviews
Rating 6 - Okay. 39 out of 276 reviews
Rating 4 - Poor. 20 out of 276 reviews
Rating 2 - Terrible. 40 out of 276 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nilanchal Bhagaban

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace. No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands. The leaving room was dirty with dust in the floor and tables and kitchen top. The only good thing is the hotel has pool facing sea side. I dont recommend this hotel to anyone
Stayed 5 nights in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Octavio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service
This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Arun K

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025

2/10 Terrible

nina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to
Stayed 5 nights in Apr 2025

4/10 Poor

Yan

Travelled with partner
Disliked: Property conditions & facilities
The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.
Stayed 1 night in Apr 2025

4/10 Poor

Luisa, cypress

Stayed 1 night in Apr 2025

4/10 Poor

Varinder, MISSISSAUGA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs lot of repairs. In pictures it looks nice but in reality its different.
Stayed 4 nights in Apr 2025

2/10 Terrible

Olicar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful, unique place, felt like a tree house, clean, comfy, helpful staff.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool
Stayed 1 night in Apr 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony. Continental breakfast was only toast, coffee and tea. Could have had some fruit...
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Travelled with group
Liked: Staff & service
Disliked: Amenities
Small hotel, very calm and peaceful. Older place in need of some TLC, but overall nice place with good size apartment style rooms.
Stayed 1 night in Apr 2025

8/10 Good

Joseph, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place

Spacious quiet apartment style rooms. Love this place.
Stayed 1 night in Jan 2025

8/10 Good

Maritza Herrera

Stayed 3 nights in Mar 2025

8/10 Good

Nadia

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

2/10 Terrible

Cheng Lung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right around the corner from the ferry to Isla Mujeres. After a long flight, Casa Caribe was a perfect stop before heading to the island the next day. There was a lot of construction in the area due to hurricane damage. Be aware that "breakfast included" means toast, coffee and juice but the family will make you a more substantial breakfast for a very low cost.
Stayed 1 night in Feb 2025

6/10 Okay

APRIL

Liked: Cleanliness, staff & service
This place is perfect for those who don't want to be on a resort or in the busy hotel zone. The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced. Room was clean and staff was friendly and helpful. If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sahiba

Liked: Cleanliness
Stayed 1 night in Feb 2025