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Casa Caribe Cancun

5.0 star property
Hotel with free breakfast, steps from Ultramar Ferry Puerto Juárez

Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Lobby sitting area
Building design
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$102
includes taxes & fees
1 May - 2 May

Explore the area

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Ultramar Ferry Puerto Juárez
    ‪2 min walk‬
  • Puerto Cancun Marina Town Center
    ‪7 min drive‬
  • Playa Tortugas
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
2 bathrooms
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Garden
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At Casa Caribe Cancun you'll be within steps of Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a garden, barbecues and tour/ticket assistance. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Puerto Juarez hotel include Plaza Las Americas and Plaza 28.

What's nearby

  • Ultramar Ferry Puerto Juárez - 2 min walk - 0.2 km
  • Plaza Las Americas - 6 min drive - 5.2 km
  • Cancun Mall - 7 min drive - 6.1 km
  • Puerto Cancun Marina Town Center - 7 min drive - 4.8 km
  • Playa Tortugas - 15 min drive - 7.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬17 min walk
  • ‪Coco Café - ‬3 min drive
  • ‪Puerto Santo - ‬7 min walk
  • ‪Blue Water Grill - ‬3 min drive
  • ‪World Café - ‬3 min drive

About this property

Casa Caribe Cancun

Hotel with free breakfast, steps from Ultramar Ferry Puerto Juárez
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at Casa Caribe Cancun. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 2,517 reviews
The price is AU$197
includes taxes & fees
5 May - 6 May
Residence Inn by Marriott Cancun Hotel Zone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Casa Caribe Cancun?

Casa Caribe Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Caribe Cancun?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Casa Caribe Cancun on 1 May 2025 start from AU$101.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Caribe Cancun?

Yep, Casa Caribe Cancun has a free self car park.

Are there any beaches close to Casa Caribe Cancun?

Yep, Casa Caribe Cancun is a short 12-minute walk from El Niño Beach.

Does Casa Caribe Cancun have a pool?

Casa Caribe Cancun has an outdoor pool.

Does Casa Caribe Cancun serve breakfast?

Yeah, complimentary continental breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Casa Caribe Cancun?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Casa Caribe Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Caribe Cancun?

No, only service animals are allowed.

Casa Caribe Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 243 reviews
Rating 8 - Good. 59 out of 243 reviews
Rating 6 - Okay. 36 out of 243 reviews
Rating 4 - Poor. 17 out of 243 reviews
Rating 2 - Terrible. 33 out of 243 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
This place is beautiful and we're in love with the Nala, the onsite fur baby.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't tell everyone. We like it the way it is

We love this little hideaway, away from the hubub of the Hotel zone, but near to the Isla Mujeres ferry. Quiet, on the water, with apartment style rooms perfect for us since we were visiting with family. We've been 3 times, never disappointed.
the patio at night, view of the ferry to Isla Mujeres
Stayed 1 night in Jan 2025

2/10 Terrible

Prasad

Disliked: Property conditions & facilities
recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. The amenities were quite poor, and the breakfast offered was below average in terms of quality and variety. Additionally, there was no room service available, which was highly inconvenient. The cleanliness of the rooms left a lot to be desired. The only positive aspect of this property is its location. It’s right on the seashore, providing beautiful views, and it’s just a 2-minute walk to the ferry, which is very convenient. However, the shortcomings in other areas made the overall stay disappointing. I wouldn’t recommend this hotel unless location is your only priority.
Stayed 3 nights in Dec 2024

6/10 Okay

Page

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew C

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only a place to sleep.. thats it.. skip the shower. Skip the resturant. Got this only because of walking dist to the ferry. Shower was pee warm, resturant was way over priced for rubber eggs. Only stay if we need to be close to the ferry
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Caribe was right next to Puerto Juarez pier. Perfect if you miss you miss last scheduled ferry to Isla Mujeres. One night stay was convenient for a late flight and catch the ferry in the morning.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness
Okay place. Beside ultramar. Easy to go to Mujeres
Stayed 5 nights in Dec 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 2 nights in Dec 2024

4/10 Poor

Melania

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was dirty, the cieling and walls were chipping and falling. The water to shower and brush your teeth was salted water. They didn’t accommodate or help make the situation better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leon

Liked: Staff & service, amenities, property conditions & facilities
Small hotel full of Mexican charm. Staff were very helpful with any question and request. Absolutely loved my stay here, would again without a doubt. From transportation arrangements to general area and tourist info, I really appreciated all the help and tips. Thanks for the wondeful memories!
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan Angel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hospedaje concuerda perfecto con el precio, sinceramente no hay de que quejarse en relacion con lo que se cobra, todo se me hizo muy bien. :)
Stayed 4 nights in Sep 2024

2/10 Terrible

Cheri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs. Free is not even cheap enough

It is located down in a back alley and looks very sketchy at best. We checked in late at night and thought about going elsewhere before we checked in but instead thought to check it out. The guy was nice and offered to help carry our bags up three flight of stairs. Very nice guy. A+. The room was a little musty but the bed was clean so we stayed the night. The next morning we got up very early to head to Itza Chichen. When we got home in the late afternoon we went to take a shower. When we turned on the shower the worst rotten egg smell in the world stank up the entire room. We opened the door to air the place out and let the water run hoping it would clear out but no. It was disgusting . We went down to the office and asked the desk clerk to come to our room to smell the foul odor. He agreed and said it smelled worse than most. I thought to myself, could it get worse? We asked for a refund on the two remaining nights and were denied after speaking with the owner. Even though his own guy said it was really that bad. We booked another hotel and left. This is THE place those commercials warn you about. Showing up to a sketchy place and checking in to a stinky room. BAD experience. AVOID this place no matter how cheap it seems. Unless you're okay smelling like rotten eggs. They couldn't pay me to stay at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
We loved the staff & our stay. We wanted to be close to the ferry & enjoyed our stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Was a last minute thing due to hurricane Helene. Old but clean and great staff!
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is very rundown and they are trying to update the rooms and maintain the property. It should not be featured as a 4 star unit more like a 2 star.The hotel is dated very close to the ferry for Isla Mujeres. Manager Ben is a huge asset to the property.
Stayed 12 nights in Sep 2024

6/10 Okay

Patricia

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El lugar no estaba listo a la hora del check-in, tuve que entrar y esperar adentro porque estabamos cansadas y ya no queríamos estar en la calle, asi que les pedí que me dejaran entrar porque llegue desde temprano y estuvieron alargando el checking y de todas maneras no estaba listo, parece que solo una señora es la encargada de limpiar todos los cuartos, lo cuál lo hace imposible entregar a tiempo. Me hicieron un cargo extra de 300 pesos mexicanos hasta el momento en el que fui al lugar, porque iba con mi perrita de servicio y pese a que habia escrito con antelación que la llevaba y que en la página decía que por perros de servicio no habían cargos extras, aún así me los cobraron y les dije que deberían ser transparentes a la hora de dar la información en la pagina. Por otro lado, sólo tiene agua salobre, lo cuál me hacia sentir que no tenia caso bañarme después de ir a la playa porque seguía salada e incómoda. El lugar es viejo, y lindo por áreas pero el baño en muy mal estado, la tubería estaba tapada y tuvimos que pedir que llegaran a arreglarlo. Tienen cocina y microondas, pero no tienen ningún tipo de utensilio para usar la cocina, asi que no esperen cocinar a menos que anden sus propias cacerolas, toallas, cubiertos, etc. La perrita que tienen, "Nala" no fue muy amigable con la mía, pero me decían que nunca habia pasado antes, pero es para que lo tengan en cuenta por si viajan con mascotas. El desayuno son dos tostadas de pan, jalea, mantequilla, café, jugo o té.
Stayed 1 night in Aug 2024

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
It said it was a 5 start Hotel on the app but it was clearly not. It’s ocean front but not beach front and it’s not swimmable. It’s right next to the ferry but the area around is very bad. It’s alright but an affordable place to stay in Cancun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
The pool was our favorite hang out while spending time at the hotel. Very near the ferry for ease of transportation to Isla.
Stayed 5 nights in Mar 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
We love Casa Caribe and have stayed here multiple times.
Stayed 7 nights in Mar 2024

10/10 Excellent

candelaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Michaela

Travelled with partner
Disliked: Cleanliness
2nd time in this hotel, the room was just old and dirty looking. People were great, I love the tropical fill, and the ac was cold, but it is just an older building that needs a lot of updating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Other than being next to the ferry I really don’t have anything good to say. Dirty no soap in bathroom to wash your hands after going to the bathroom no towels!! No hand towels bath towels nothing!!! Free breakfast was a joke. Thank god it was right next to the ferry so we could get the hell out!!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Great ferry location. Great for overnight stays.

This hotel is situated about 2 minutes walk from the ferry terminal which makes it super convenient. Check in time is rather late, as we arrived early and they would not allow us to get our room even an hour early...but only 30 minutes early. This was not a busy time...and from the looks of our room, it wasn't even cleaned properly. There was a layer of dust on our fridge and the floor felt like it hadn't been swept. So, I'm not sure what we were waiting for at check in. That aside, the grounds are beautiful as well as the views. As for breakfast, we were told only toast was given as the "free" breakfast alongside artificial orange juice and coffee with no milk was available. Not what we expected upon choosing a hotel with breakfast options. The location was quiet at night allowing for a good night's sleep. Room was comfortable and ac cold. Again, location is great for using the ferry for any day trips. I feel the price is a bit high for what is presented and the maintenance of the room.
Stayed 1 night in Jun 2024

8/10 Good

Anatoli

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024