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4.8 out of 5

"Great stay at Melaleuca Resort our apartment was very clean and tidy, exactly as promised. Margaret was there to greet us with plenty of local informa ... " More

By a verified traveller on Sun 06 Sep 2020

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Hotel Description

At Melaleuca Resort you'll be steps from Palm Cove Beach and 2.5 km (1.5 mi) from Clifton Beach. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a coffee/tea maker are also available.

This apartment building has free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities, barbecue grills, and a picnic area. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Palm Cove property, you'll be 13.5 km (8.4 mi) from Great Barrier Reef.

1 Bedroom Apartment with Gardenview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Melaleuca Resort ratings based on 59 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melaleuca Resort

Everyone (19) Couples (34) Family (6)
5 out of 5
Great stay at Melaleuca Resort our apartment was very clean and tidy, exactly as promised. Margaret was there to greet us with plenty of local information. Pool was great, location awesome, beach across the road...car park close to the room.

Posted by , from Melbourne on 6 Sep. 2020

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Comment from Hotel Management

7 Sep. 2020 by Margaret

Thanks so much for staying here at Melaleuca Resort and we are glad you enjoyed your stay with us . We'd love to see you back soon

5 out of 5
Loved everything about the resort. Just needs a bit of an upgrade in appliances such as the TV size, an extra tv in the bedroom and offer fresh towels daily for longer stays, but everything else was great. Will recommend the resort and will be staying there again

Posted by , from Melbourne on 27 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Margaret

Hi Isabel Thank for the review we are glad you enjoyed staying with us and hope you will return. We are continually trying to upgrade the apartments. We are happy to offer extra towels if you request and extra housekeeping can be arranged at a small cost.

3 out of 5
Pool, BBQ area and gardens were fantastic. The accommodation needs some renovating as it’s tired. Internet was pretty much non existent!

Posted by on 6 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Stephen

Hello We are glad you enjoyed our beautiful gardens and pool area. We are in the process of upgrading the free guest wifi - we hope within a short time we will have this remedied. We are always trying to improve the units and this is an ongoing process. Two kitchens have recently been upgraded and we will continue this when we can. We hope you will come back and enjoy another stay with us.

5 out of 5
Beautiful staff, location and surroundings. Will definitely stay again

Posted by on 4 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Steve

Thank you for a great review. Palm Cove and the central location of Melaleuca Resort is just the formula to relax. The beach opposite is only a few meters from the entrance and our pool and gardens. Regards.

5 out of 5

Posted by on 29 May 2019

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Comment from Hotel Management

13 Jul. 2019 by Margaret

Glad you enjoyed your stay.

5 out of 5
I loved the view from our balcony, over looking the pool & the beach. The room was so quiet, no noise from any of the other rooms. The only thing wrong was that I should have booked to stay longer!!!

Posted by on 22 May 2019

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Comment from Hotel Management

13 Jul. 2019 by Margaret

Thank you for your lovely comments. Yes its a great view from the balcony and the gardens are a great place to relax and unwind. Hope you will be back for longer next time!

4 out of 5

Posted by on 21 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Margaret

We hope that you will come back and visit us.

5 out of 5
The overall tropical feel, being right on the waterfront and the wonderful tropical gardens, both outside the property and inside, so well kept. The resort pool is designed like a natural rock pool to complete our tropical paradise holiday.

Posted by on 17 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Margaret

Yes, we spend a lot of time making sure the garden is a relaxing place to unwind in. Glad you enjoyed your stay.

5 out of 5
location and nothing to dislike in paradise, time your stay regarding STINGERS.

Posted by on 7 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Margaret

Thanks for your review. Yes we have stingers between November - May but you can swim in the netted area or there are any number of wonderful swimming holes in the Tablelands. Its still a great time to stay at Melaleuca and glad you enjoyed your visit.

5 out of 5

Great hotel, friendly staff

Pros: close, clean and friendly
Cons: Not much really
Location: Perfect for a stay, close to all what you need.
Had wonderful staff, close to the beach, restaurants etc. Loved hearing the waves crashing from the room.

Posted by , from Christchurch on 21 Jan. 2018

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Comment from Hotel Management

18 Mar. 2018 by Stephen and Margaret

Hi Cameron Glad you enjoyed Palm Cove - we love it here too. Hope to see you again soon.

Property Features

As a guest of Melaleuca Resort, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Melaleuca Resort also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cairns apartment.

  • 20 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (24.6 km / 15.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Melaleuca Resort offers 20 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 6 PM
  • Saturday - Sunday: 8 AM - 4 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are from 8 AM to noon on public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 6 PM
  • Saturday - Sunday: 8 AM - 4 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25.00 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one-way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melaleuca Palm Cove
  • Melaleuca Resort
  • Melaleuca Resort Palm Cove
  • Melaleuca Hotel Palm Cove
  • Melaleuca Resort Apartment
  • Melaleuca Resort Palm Cove
  • Melaleuca Resort Apartment Palm Cove

You should know

  • Melaleuca Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.