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4.1 out of 5

"Property was disappointing. No parking available, had to find somewhere on the side streets. Room wasn’t clean, old cans of Woodstock under the bed ... " More

By a verified traveller on Sun 20 Jun 2021

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Hotel Description

Ibis Styles Cairns places you in the center of Cairns, within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

TVs with satellite channels are featured in all 75 rooms, and you can enjoy free WiFi, dining areas, and coffee/tea makers. Additionally, room service, ceiling fans, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 3.5-star Cairns Central Business District hotel include Cairns Marlin Marina and Reef Fleet Terminal.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$117* Per night/room 16 Jul. - 17 Jul.

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

ibis Styles Cairns ratings based on 333 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Cairns

Everyone (193) Couples (80) Business (1) Family (49) Other (1)
3 out of 5
Property was disappointing. No parking available, had to find somewhere on the side streets. Room wasn’t clean, old cans of Woodstock under the bed amongst other things ! Shower was terrible, worst I have ever come across in my lifetime of travel. No meals, had enough and left a day early donating a nights accommodation as they wouldn’t refund it.

Posted by on 20 Jun. 2021

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4 out of 5
This is a comfortable place to stay on a budget, it's not glamorous but everything is clean and functional and the cooked breakfast delivered to your room is fantastic value. The staff are friendly and cheerful, I recommend staying here.

Posted by on 14 Jun. 2021

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4 out of 5
Walking distance to the Civic Theatre was handy

Posted by on 13 Jun. 2021

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3 out of 5
Rooms in need of some TLC. Comfortable bed.

Posted by on 4 Jun. 2021

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3 out of 5
Wifi software is terrible. Need to re log in every time.

Posted by on 28 May 2021

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5 out of 5
outside ground floor balcony was enjoyable

Posted by on 27 May 2021

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3 out of 5
The rooms were clean, but the toilet leaked, the door lock kept falling off, and the breakfast while enjoyable was overpriced for what it was.

Posted by on 16 May 2021

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5 out of 5
great location, nice place.

Posted by on 7 May 2021

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3 out of 5
Dirty unkempt motel. Very poorly maintained. They even forgot our breakfast on our last morning, even after I rang them after 1 and 1/2 hours late, still no breakfast and no apology

Posted by on 25 Apr. 2021

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4 out of 5
Met our expectations as a budget hotel. Our room was clean & staff were wonderful.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Meisi

We appreciate your comments.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly ibis Styles Cairns. An airport shuttle (available on request) is available for a fee. This 3.5-star Cairns hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.4 km / 4 mi)
  • Train station: Cairns Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Ibis Styles Cairns offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Dining room
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Ibis Styles Cairns has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 14.00 and AUD 26.00 per person (approximately)
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns ibis Styles
  • ibis Styles Cairns
  • ibis Styles Hotel Cairns
  • All Seasons Cairns
  • ibis Styles Cairns Hotel
  • ibis Styles Cairns Hotel
  • ibis Styles Cairns Cairns
  • ibis Styles Cairns Hotel Cairns

You should know

  • Ibis Styles Cairns offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.