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4.0 out of 5

"This hotel was situated within the city centre which was brilliant. The price was good although I’ve had better rooms for this price. The carpet was s ... " More

By a verified traveller on Sun 05 Dec 2021

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Hotel Description

Ibis Styles Cairns puts you in the center of Cairns, 0.5 km (0.3 mi) from Cairns Esplanade and 0.9 km (0.6 mi) from Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

TVs with satellite channels are featured in all 75 rooms, and you can enjoy free WiFi, dining areas, and coffee/tea makers. Additionally, room service, ceiling fans, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a garden. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Cairns Central Business District hotel, you'll be 1 km (0.6 mi) from Esplanade Lagoon and 1.1 km (0.7 mi) from Reef Hotel Casino.

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

ibis Styles Cairns ratings based on 332 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Styles Cairns

Everyone (192) Couples (78) Business (1) Family (49) Other (1)
3 out of 5
This hotel was situated within the city centre which was brilliant. The price was good although I’ve had better rooms for this price. The carpet was stained. I bought wipes to ensure all of the surfaces were clean at all times and I got a lot of dirt off the outside of the fridge door, especially where you put your hand to open it. The room was spacious and the window opened which was great.

Posted by on 5 Dec. 2021

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3 out of 5
For the price the room was pretty run down and bathroom was dated. Good location to the city.

Posted by on 2 Dec. 2021

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5 out of 5
Incredibly impressed with the service and hospitality shown over our stay. All staff were incredibly helpful and amazing the room was very comfortable and the food was great and way above what I expected! I have 3 very fussy kids and all 3 left breakfast full and very happy! Can’t compliment the staff enough!

Posted by on 18 Oct. 2021

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2 out of 5

Posted by on 12 Sep. 2021

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5 out of 5
It was close and easy walking every where

Posted by on 22 Aug. 2021

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Comment from Hotel Management

13 Sep. 2021 by Ibis Styles Cairns

Thank you so much for your feedback it is very much appreciated.

3 out of 5
It was a bit grubby in places

Posted by on 18 Aug. 2021

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Comment from Hotel Management

13 Sep. 2021 by Ibis Styles Cairns

We are very sorry if we did not meet your expectation, we hope if you choose to stay again we will be able to serve you better. Thank you for taking the time to complete the review.

4 out of 5
Good location rooms a bit dated but good for the price. You get what you pay for which is perfect.

Posted by on 17 Aug. 2021

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Comment from Hotel Management

13 Sep. 2021 by Ibis Styles Cairns

Thank you for your positive review. We are an older property however in the near future there will be changes which will improve our property. We appreciate your feedback.

5 out of 5
Lovely to see friendly staff especially in this horrible time of covid

Posted by on 4 Aug. 2021

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Comment from Hotel Management

13 Sep. 2021 by Ibis Styles Cairns

Thank you so much and you are very welcome, we enjoy helping our guests where possible.

3 out of 5
Our room was aging and in need of refurbishment. WiFi didn't work. Shower too low. No parking on site and luck of the draw if a spot was found near by. The receptionist was sympathetic to our needs but was unable to offer a solution. Of our many stays in Cairns this was the most disappointing. We expected better from an Ibis.

Posted by on 8 Jul. 2021

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2 out of 5
Great location but sadly it needs updating to compete. It seems this is happening as pool closed plus restaurant. Staff were great especially Bonnie and the lovely room attendants did a great job. However, the fridge kept me awake all night rattling. Had to turn it off next two nights. Need mattresses cleaned or replaced as I had bites on my back. Hope they can fix it as it’s a great location.

Posted by on 24 Jun. 2021

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly ibis Styles Cairns. An airport shuttle (available on request) is available for a fee. This 3.5-star Cairns hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cairns Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Ibis Styles Cairns offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Dining room
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Ibis Styles Cairns has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 14.00 and AUD 26.00 per person (approximately)
  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 10:00 AM and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns ibis Styles
  • ibis Styles Cairns
  • ibis Styles Hotel Cairns
  • All Seasons Cairns
  • ibis Styles Cairns Hotel
  • ibis Styles Cairns Hotel
  • ibis Styles Cairns Cairns
  • ibis Styles Cairns Hotel Cairns

You should know

  • Ibis Styles Cairns offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.