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4.5 out of 5

"Advertised Free Wi-Fi was not Free Wi-Fi " More

By a verified traveller on Wed 24 Nov 2021

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Hotel Description

At Broken River Mountain Resort you'll be within steps of Eungella National Park and Broken River Platypus Viewing Area. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

Free WiFi, balconies or patios, and TVs are featured in all 18 accommodations. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Coffee/tea makers, ceiling fans, and hair dryers are also available. Limited housekeeping is available.

At the property's own lounge bar, you can stop for a drink. Enjoy access to ecotours and a playground. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of free self parking.

With a stay at this 3-star Broken River property, you'll be 31.1 km (19.3 mi) from Finch Hatton Gorge.

Standard Studio, Non Smoking, Kitchenette (Platypus Lodge)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$128* Per night/room 28 Nov. - 29 Nov.

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (Broken River Lodge B)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Studio, Non Smoking, Kitchenette (Echidna Lodge)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (Broken River Lodge A)

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (Cedar Lodge A)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Non Smoking, Kitchen (Cedar Lodge B)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Broken River Mountain Resort ratings based on 76 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Broken River Mountain Resort

Everyone (39) Couples (28) Family (10)
4 out of 5
Advertised Free Wi-Fi was not Free Wi-Fi

Posted by on 24 Nov. 2021

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4 out of 5
Beautiful location in the rainforest. Very dated rooms, but clean. Bit to expensive for what you get.

Posted by on 7 Oct. 2021

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4 out of 5
The cabins are quaint and great position for viewing the platypus.

Posted by on 20 Aug. 2021

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4 out of 5

Posted by on 19 Aug. 2021

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5 out of 5
Beautiful setting, great staff and platypus on schedule

Posted by on 28 Jul. 2021

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5 out of 5
Backs onto the river and the units are separated and at different heights on the site.

Posted by on 19 May 2021

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Comment from Hotel Management

26 May 2021 by Sigrid

Thank you for your excellent response. we would love to greet again some time.

5 out of 5
Beautiful part of the world. We watched the platypuses in their natural environment, just a 2 min walk from our cabin.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

26 May 2021 by Sigrid

Thank you for this excellent review. We would love to greet you again

5 out of 5

Posted by on 22 Mar. 2021

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5 out of 5

Posted by on 8 Mar. 2021

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5 out of 5
Restaurant was excellent. Platypus viewing is an easy 5 minute walk away. Great walking trails. Nice rainforest backdrop surrounding the facilities

Posted by , from Mackay Qld on 5 Nov. 2020

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Comment from Hotel Management

10 Nov. 2020 by Sigrid

Thank you for taking the time to post this feedback. We are thrilled about your excellent review.

About the Broken River Mountain Resort

Location 524 Eungella Dam Road, Broken River, QLD 4757

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Broken River Mountain Resort. Self parking is free. This 3-star Broken River cottage is smoke free.

  • 18 guestrooms or units
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Broken River Mountain Resort offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations at this 3-star cottage have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Broken River cottage provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.

Broken River Mountain Resort has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 8.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, and American Express. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 19 for adults, AUD 8 and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 8.0 per stay
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broken River Mountain Resort Eungella
  • Broken River Mountain Resort
  • Broken River Mountain Eungella
  • Broken River Mountain
  • Broken River Mountain Hotel
  • Broken River Mountain Cottage
  • Broken River Mountain Resort Cottage
  • Broken River Mountain Resort Broken River
  • Broken River Mountain Resort Cottage Broken River

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.