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DoubleTree by Hilton Boston North Shore

4.0 star property
Suburban hotel with 2 restaurants and fitness centre

Photo gallery for DoubleTree by Hilton Boston North Shore

Lobby sitting area
Property preview
Exterior
Indoor pool
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
The current price is AU$167
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
50 Ferncroft Rd, Danvers, MA, 01923
  • Place, Water Park of New England
    ‪1 min walk‬
  • Place, Glen Magna Farms
    ‪3 min drive‬
  • Place, Salem Witch Museum
    ‪15 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room w Toddler Beds

Family Room w Toddler Beds

Family Room w Toddler Beds

7.6 out of 10
Good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (with 2 Toddler Beds)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (with 2 Toddler Beds)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Executive, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Executive, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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includes taxes & fees
27 Nov - 28 Nov
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About the area

Danvers

A family-friendly stay in Danvers awaits you at DoubleTree by Hilton Boston North Shore. You'll be 12.7 km (7.9 mi) from Salem Witch Museum. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Tradewinds Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. 29999 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a snack bar/deli and massage/treatment rooms. Full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .In proximity to this 4-property class Danvers hotel you'll find Revere Beach.

What's nearby

  • Water Park of New England - 1 min walk - 0.0 km
  • Glen Magna Farms - 3 min drive - 4.3 km
  • Witch House - 14 min drive - 14.2 km
  • Peabody Essex Museum - 15 min drive - 14.5 km
  • Salem Witch Museum - 15 min drive - 14.9 km

Getting around

  • Beverly Station - 12 min drive
  • Logan International Airport (BOS) - 40 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪SJP Cafeteria - ‬5 min drive
  • ‪Lena's Original - ‬8 min drive

About this property

DoubleTree by Hilton Boston North Shore

Suburban hotel with 2 restaurants and fitness centre
DoubleTree by Hilton Boston North Shore offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. Spa services, a library, and a vending machine are also featured at the family-friendly DoubleTree by Hilton Boston North Shore. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Danvers hotel.

  • 363 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1978
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Boston North Shore offers 363 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.26 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Tradewinds Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.26 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003620710
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0003620710. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston North Shore DoubleTree
DoubleTree Boston North Shore
DoubleTree Hilton Boston North Shore
DoubleTree Hilton Boston North Shore Danvers
DoubleTree Hilton Boston North Shore Hotel
DoubleTree Hilton Boston North Shore Hotel Danvers
DoubleTree North Shore Boston
Hilton Boston North
Hilton Boston North Shore
Hilton DoubleTree North Shore

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Boston North Shore?

DoubleTree by Hilton Boston North Shore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Boston North Shore?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Boston North Shore on 16 Nov 2025 start from AU$166.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Boston North Shore?

Yep, DoubleTree by Hilton Boston North Shore has a free self car park.

Are there any beaches close to DoubleTree by Hilton Boston North Shore?

The closest beach to DoubleTree by Hilton Boston North Shore is Revere Beach (21.5 km).

Is there a spa on site at DoubleTree by Hilton Boston North Shore?

There's no onsite spa, but this property does offer services like massages.

Does DoubleTree by Hilton Boston North Shore have a pool?

DoubleTree by Hilton Boston North Shore has an indoor pool.

Does DoubleTree by Hilton Boston North Shore have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Boston North Shore, but Water Park of New England is a short 2-minute walk away.

What luxury perks are available at DoubleTree by Hilton Boston North Shore?

DoubleTree by Hilton Boston North Shore features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes DoubleTree by Hilton Boston North Shore a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Boston North Shore.

Is DoubleTree by Hilton Boston North Shore family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Boston North Shore is a hit with families.

Does DoubleTree by Hilton Boston North Shore serve breakfast?

Sure does, full brekkie is on offer on weekdays from 6:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Boston North Shore?

No, DoubleTree by Hilton Boston North Shore does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Boston North Shore?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Boston North Shore?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at DoubleTree by Hilton Boston North Shore?

There is a golf course next to DoubleTree by Hilton Boston North Shore.

Reviews

DoubleTree by Hilton Boston North Shore Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1116 out of 2200 reviews
Rating 8 - Good. 446 out of 2200 reviews
Rating 6 - Okay. 307 out of 2200 reviews
Rating 4 - Poor. 172 out of 2200 reviews
Rating 2 - Terrible. 159 out of 2200 reviews

Reviews

10/10 Excellent

sam

Liked: Property conditions & facilities
The staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Juliery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure staying here!!!

EVERTHING IS AMAZING!! Everyone is so pleasant, polite, willing to help and the front desk always go above and beyond to help customers!!
Stayed 2 nights in May 2025

8/10 Good

Resty

Travelled with family, Business traveller
Liked: Amenities
Good service
Stayed 2 nights in Aug 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Front desk was rude and uncooperative
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that I had to leave a day early and still had to pay entire initial reservation. Desk clerk said I would not receive any credit off bill. Hotel was not near full so I was not denying Hilton of selling a room. I am retired but my job required me to travel 35-40 weeks a year and I used Hilton as my stay of choice and denied a credit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, renovated and clean atmosphere all over the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Charles, TAMPA

Liked: Staff & service
It was a quick stay, so we didn't experience much, but the staff was efficient and polite. The room was spacious and comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Doris

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
No wifi connection on 8th floor, Toilet running non-stop in Rm 853. Impossible to get through on the phone to front desk.
Stayed 1 night in Aug 2025

6/10 Okay

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First, this hotel is isolated. You will have to drive out several miles for food or will have to door dash. Unless, you eat at their restaurant. But the most annoying thing about this hotel is that several days a week they have prescheduled time slots for teaching kids to swim or they bring in a school bus of over +30 children. There is no room in the small pool and it gets incredibly loud. It’s also encased in glass so temperatures reach near a 100 degrees inside. We specifically chose this hotel for the pool and to have to work around their schedule to be able to use it is not cool. I wouldn’t come back. Oh and another thing to mention, housekeeping loves to enter the room at 8:30am. If you stay here make sure to have a do not disturb on your door.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.. a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Brady

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ELAINE, SILVER CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce ckean appealing property
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Stayed 3 nights in Aug 2025

10/10 Excellent

Adela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean would stay here again.
Stayed 3 nights in Aug 2025

4/10 Poor

Divianna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel for the pool just to check in and find out the pool was out of service . Asked for complimentary breakfast to make up for it and they never got back to me .
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The phone didn’t work in the room and I could never get room service with the phone number they provided for me to use with my cell phone
Stayed 4 nights in Jul 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

8/10 Good

Von

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Stayed 5 nights in Jul 2025

6/10 Okay

Christine, New City

Stayed 2 nights in Aug 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was looking forward to this hotel, which features a beautiful indoor pool with large windows that would have provided shade from the summer sun, but would give the impression that you are outside. To top it off, it advertised an arcade/game room and is located 1 minute away from a water park. Unfortunately, upon arrival, a sign was posted at the front desk stating that the pool would be closed for the duration of my stay for renovation. To make matters worse, the arcade is closed on Mondays and Tuesdays, and so is the water park (the closure of the arcade on Mondays and Tuesdays is not listed on the amenities page). While the closure of the waterpark on Mondays and Tuesdays is not the hotel’s fault, it compounded the disappointment of not having a pool to use. After facing the disappointment of not having access to a pool that I was looking forward to, I had to repeatedly wade through stale cigarette stench that permeated the front entrance. For a non-smoker, the front entrance stinks. The hotel needs a better designated smoking area. We are all aware of the dangers of secondhand smoke. As for the room, while it was somewhat clean, one of the beds squeaks if you sit on it or turn in it, and the other bed appears to be so old that it sags in the middle.
Stayed 2 nights in Aug 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025