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DoubleTree by Hilton Boston North Shore

4.0 star property
Suburban hotel with 2 restaurants and fitness centre

Photo gallery for DoubleTree by Hilton Boston North Shore

Lobby sitting area
Property preview
Exterior
Meeting facility
2 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
The current price is AU$176
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
50 Ferncroft Rd, Danvers, MA, 01923
  • Place, Water Park of New England
    ‪1 min walk‬
  • Place, Alfalfa Farm Winery
    ‪1 min drive‬
  • Place, Ipswich River
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room w Toddler Beds

Family Room w Toddler Beds

Family Room w Toddler Beds

7.6 out of 10
Good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 36 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (with 2 Toddler Beds)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (with 2 Toddler Beds)

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Executive, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Executive, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Double Room with Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible Executive King Oversize Room Roll in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible Executive King Oversize Room Roll in Shower

  • Sleeps 3

View all photos for King Oversize Room with SofaBed

Premium bedding, down duvets, pillow-top beds, in-room safe

King Oversize Room with SofaBed

  • Sleeps 3

View all photos for King Oversize Room with SofaBed Executive Lounge Access

Premium bedding, down duvets, pillow-top beds, in-room safe

King Oversize Room with SofaBed Executive Lounge Access

  • Sleeps 3

View all photos for Mobility Accessible Two Double Room with Roll in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility Accessible King Room with Roll in Shower Executive Lounge Access

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible King Room with Roll in Shower Executive Lounge Access

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Accessible King Room with Roll in Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

1 King Oversized Room W/2 Toddler Beds

  • Sleeps 5

2 Doubles Oversized Room W/2 Toddler Beds

  • Sleeps 6

King Room

  • Sleeps 3

View all photos for Two Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Room

  • Sleeps 4

View all photos for Executive Lounge Access Two Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Lounge Access Two Double Room

  • Sleeps 4

View all photos for Executive Lounge Access King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Lounge Access King Room

  • Sleeps 3

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About the area

Danvers

A family-friendly stay in Danvers awaits you at DoubleTree by Hilton Boston North Shore. You'll be 12.7 km (7.9 mi) from Salem Witch Museum. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Tradewinds Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. 29999 square feet (2787 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a snack bar/deli and massage/treatment rooms. Full breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking. .Places within a short walk of this 4-property class Danvers hotel include Water Park of New England and within a 30-minute walk you'll find Ipswich River.

What's nearby

  • Water Park of New England - 1 min walk - 0.1 km
  • Alfalfa Farm Winery - 1 min drive - 1.1 km
  • Putnam House - 2 min drive - 2.9 km
  • Ipswich River - 2 min drive - 3.6 km
  • Salem Witch Museum - 15 min drive - 14.9 km

Getting around

  • Beverly Station - 12 min drive
  • Logan International Airport (BOS) - 40 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪SJP Cafeteria - ‬5 min drive
  • ‪Lena's Original - ‬8 min drive

About this property

DoubleTree by Hilton Boston North Shore

Suburban hotel with 2 restaurants and fitness centre
DoubleTree by Hilton Boston North Shore offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. Spa services, a library, and a vending machine are also featured at the family-friendly DoubleTree by Hilton Boston North Shore. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Danvers hotel.

  • 363 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1978
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Boston North Shore offers 363 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.26 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Tradewinds Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.26 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003620710
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0003620710. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston North Shore DoubleTree
DoubleTree Boston North Shore
DoubleTree Hilton Boston North Shore
DoubleTree Hilton Boston North Shore Danvers
DoubleTree Hilton Boston North Shore Hotel
DoubleTree Hilton Boston North Shore Hotel Danvers
DoubleTree North Shore Boston
Hilton Boston North
Hilton Boston North Shore
Hilton DoubleTree North Shore

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Boston North Shore?

DoubleTree by Hilton Boston North Shore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Boston North Shore?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Boston North Shore on 1 Dec 2025 start from AU$175.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Boston North Shore?

Yep, DoubleTree by Hilton Boston North Shore has a free self car park.

Are there any beaches close to DoubleTree by Hilton Boston North Shore?

The closest beach to DoubleTree by Hilton Boston North Shore is Waikiki Beach (11.3 km).

Is there a spa on site at DoubleTree by Hilton Boston North Shore?

There's no onsite spa, but this property does offer services like massages.

Does DoubleTree by Hilton Boston North Shore have a pool?

DoubleTree by Hilton Boston North Shore has an indoor pool.

Does DoubleTree by Hilton Boston North Shore have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Boston North Shore, but Water Park of New England is a short 2-minute walk away.

What luxury perks are available at DoubleTree by Hilton Boston North Shore?

DoubleTree by Hilton Boston North Shore features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes DoubleTree by Hilton Boston North Shore a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Boston North Shore.

Is DoubleTree by Hilton Boston North Shore family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Boston North Shore is a hit with families.

Does DoubleTree by Hilton Boston North Shore serve breakfast?

Sure does, full brekkie is on offer on weekdays from 6:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Boston North Shore?

No, DoubleTree by Hilton Boston North Shore does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Boston North Shore?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Boston North Shore?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at DoubleTree by Hilton Boston North Shore?

There is a golf course next to DoubleTree by Hilton Boston North Shore.

DoubleTree by Hilton Boston North Shore Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1130 out of 2223 reviews
Rating 8 - Good. 452 out of 2223 reviews
Rating 6 - Okay. 308 out of 2223 reviews
Rating 4 - Poor. 172 out of 2223 reviews
Rating 2 - Terrible. 161 out of 2223 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Lobby is deceiving

The lobby was very nice and set high expectations of what the room would be like however when we got to our room we were very disappointed. The curtains were ripped, the couch was stained and dingy to the point neither of us would sit on it, the TV remote was very nasty it had crumbs and dirt stuck in it, and in the bathroom there was no fan, there was also a light in the shower but there was no light switch for that light which we thought was odd.
Stayed 3 nights in Aug 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
The staff, including the desk staff and especially the hospitality staff, were wonderful. Except the person checking you in and out of the pool. They have an updated restaurant and lounge which is nice. But overall the hotel looked like it belonged as part of the control tower at the airport. The room smelled like it was probably a smoking room at one time, and it looks and feels they haven't updated anything else since the early nineties. It was probably very impressive then. There are cool things for the kids to do but we couldn't use them because they were mostly closed by the time we got back from sight seeing and visiting.
Stayed 4 nights in Aug 2025

8/10 Good

CHAHIN

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Lincoln

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting and convenient, staff members were friendly and welcoming. I enjoyed my stay there.
Stayed 2 nights in May 2025

10/10 Excellent

Amozemi Omeiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment clean facilities will definitely come back
Stayed 3 nights in Aug 2025

10/10 Excellent

Namgay, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Spacious, a big pool and fitness center. They have a restaurant and a separate lounge for drinks.
Stayed 2 nights in Aug 2025

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room was so worn and dirty. Felt very unclean. Second room was slightly better but hair everywhere, carpets are gross, and the overall upkeep of the hotel is lacking. Wouldn’t stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Aug 2025

8/10 Good

Tina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old room, very noisy

Room we were given was on the conference center side. Zero noise insulation, could hear my neighbor's conversation word for word at 2:30 am. Tub was chipped and stopper was partly broken. Room was set up for 2 people despite us saying we were a party of 5 and there were 4 beds in the room. Room was extremely dated.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star stay

The stay was very satisfactory. Normally I Lysol the entire room when I stay away at a hotel didn’t have to do it here. Very clean, and comfortable. The food from the lounge was excellent. The bar was great. Had a relaxing moment in the jacuzzi, sauna and pool. Very conveniently located at the two points of our trip excursions. I would book again.
Stayed 3 nights in Aug 2025

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was far from the entrance. Not lit very well. We were there during a downpour!
Stayed 2 nights in Aug 2025

2/10 Terrible

Bertha

Business traveller
Disliked: Cleanliness, staff & service
Well let me start off saying The Hilton is my Choice of Hotels because of Cleanliness in the past I’m A Healthcare worker currently working at one of the Local Hospital I had a issue mention it to one of Hilton online Team members regarding two packs of cigarettes left in the mini fridge and ice cream Address it with the Front desk prior to The response was a chuckle and stated they didn’t clean the refrigerator, As a Valued Customer I truly Did not find that to be Funny. There was NO Phone in my room. Found that to be a little different. Another problem I had on another day The AC Not working properly went to the Front Desk Again Mentioned it. Front response “ NO ONE ELSE has COMPLAINED “ All I can say is Very Very Disappointed. That wasn’t the response I expected As the Day and Evening went on the AC got Extremely Loud. Could NOT sleep and Warm Leaving out that morning to go to work Mentioned it to the Front Desk. When I got back to the Hotel it had been taken care of So I guess what bothered me the most my concerns were not important enough to get A call from Laura Carbona ( Manager) Will I stay at the Hilton in the Future absolutely. But things really need to improve
Stayed 5 nights in Aug 2025

4/10 Poor

J River

Disliked: Staff & service, property conditions & facilities
When I realized that I wasn’t going to be present for the breakfast as I had an early flight, they wouldn’t let me cancel. Also, there wasn’t told to me that the Poole was in the closing early.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

6/10 Okay

JITIN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rundown, felt like too old. Not worth categorized as a 4 star
Stayed 1 night in Aug 2025

10/10 Excellent

sam

Liked: Property conditions & facilities
The staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Juliery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure staying here!!!

EVERTHING IS AMAZING!! Everyone is so pleasant, polite, willing to help and the front desk always go above and beyond to help customers!!
Stayed 2 nights in May 2025

8/10 Good

Resty

Travelled with family, Business traveller
Liked: Amenities
Good service
Stayed 2 nights in Aug 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Front desk was rude and uncooperative
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that I had to leave a day early and still had to pay entire initial reservation. Desk clerk said I would not receive any credit off bill. Hotel was not near full so I was not denying Hilton of selling a room. I am retired but my job required me to travel 35-40 weeks a year and I used Hilton as my stay of choice and denied a credit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious, renovated and clean atmosphere all over the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Charles, TAMPA

Liked: Staff & service
It was a quick stay, so we didn't experience much, but the staff was efficient and polite. The room was spacious and comfortable.
Stayed 1 night in Aug 2025