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4.3 out of 5

"Room was spacious, chairs comfortable, as was the bed. Breakfast choice in restaurant was very good. Staff very pleasant. Have stayed here many times ... " More

By a verified traveller on Fri 09 Jul 2021

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Hotel Description

You'll be connected to the convention center at Mercure Ballarat Hotel and Convention Centre, and within just a 15-minute stroll of Sovereign Hill and Gold Museum. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 71 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Minibars, safes, and hair dryers are also available.

A day of pampering at Sanctuary Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Azzuri, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 570 square feet (53 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Golden Point (Ballarat) hotel include Lake Esmond Botanical Garden and Lake Esmond.

Room, 1 King Bed (Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$126* Per night/room 15 Aug. - 16 Aug.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Ballarat Hotel and Convention Centre ratings based on 498 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Ballarat Hotel and Convention Centre

Everyone (356) Couples (74) Business (1) Family (56) Other (1)
5 out of 5
Room was spacious, chairs comfortable, as was the bed. Breakfast choice in restaurant was very good. Staff very pleasant. Have stayed here many times through the years and have now put it as my priority place to stay.

Posted by on 9 Jul. 2021

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2 out of 5
My family have stayed at the Mercure many times because of location and easy parking. This stay however being July and very cold we found the room extremely cold throughout the evening and night. We requested more blankets which were delivered as the beds only had very light bedding on them. The split system is too small for the size room I think. The fridge plug wasn’t pushed all the way in and therefore the fridge wasn’t on when we arrived. The fridge makes an annoying power sound when it kicks in all the time. The water pressure in the shower is great but my 9 year old was nearly scolded by the change in the hot water temperature and jumped out into the freezing bathroom. The courtyard rooms really lack that cosy aspect and are very cold. Only 1 face washer for three people and 1 extra fleece blanket in cupboard ( which we used) Overall I’m very dissatisfied with this stay.

Posted by on 8 Jul. 2021

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5 out of 5
Good size for a couple and 3 kids. A bit dated but had everything we needed and was lovely and warm.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by SMonk

Thanks for taking the time to review your stay, we appreciate the feedback. Plans are underway to update our apartments this year.

5 out of 5
Excellent great service and room was spot on.

Posted by on 4 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by SMonk

Thank you for taking the time to share your feedback. We hope to welcome you back to Mercure Ballarat again soon.

4 out of 5
Friendly staff, nice clean decent sized room, comfy bed

Posted by on 25 Jun. 2021

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4 out of 5
Good location Good for families

Posted by on 24 May 2021

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5 out of 5
It was a beautiful property. Homestead feel with modern appointments. Staff are all welcoming and lovely to deal with. Would not hesitate to stay here again.

Posted by on 23 May 2021

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4 out of 5

Posted by on 13 May 2021

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3 out of 5

Posted by on 8 May 2021

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4 out of 5
Staff were very helpful considering it was a Last minute booking and late check-in. Breakfast was fantastic.

Posted by on 5 May 2021

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About the Mercure Ballarat Hotel and Convention Centre

Location 613 Main Road, Golden Point (Ballarat), VIC 3350

Property Features

Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 570 square feet (53 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly Mercure Ballarat Hotel and Convention Centre. Free self parking is available. This 4-star Ballarat hotel is smoke free.

  • 1 floor
  • 71 guestrooms or units
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Melbourne Airport (MEL) (110.5 km / 68.7 mi)
  • Train station: Ballarat Station (3 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mercure Ballarat Hotel and Convention Centre offers 71 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.

Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28 and AUD 28 for adults, AUD 14 and AUD 14 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Ballarat Hotel
  • Mercure Ballarat
  • Mercure Ballarat Hotel And Convention Centre Victoria
  • Ballarat Hotel Convention Centre
  • Mercure Ballarat Hotel Convention Centre
  • Mercure Ballarat Convention
  • Mercure Ballarat Hotel and Convention Centre Hotel
  • Mercure Ballarat Hotel and Convention Centre Golden Point
  • Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.