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4.2 out of 5

"Happy with property. No floor drain in bathroom. " More

By a verified traveller on Sun 24 Apr 2022

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Hotel Description

You'll be connected to the convention center at Mercure Ballarat Hotel and Convention Centre, and within just a 15-minute stroll of Gold Museum and Sovereign Hill. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 71 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Minibars, safes, and hair dryers are also available.

A day of pampering at Sanctuary Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Azzuri, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 570 square feet (53 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Buffet breakfast is available on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Golden Point (Ballarat) hotel include Lake Esmond Botanical Garden and Lake Esmond.

Room, 1 King Bed (Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$122* Per night/room 22 May - 23 May

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Ballarat Hotel and Convention Centre ratings based on 485 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Ballarat Hotel and Convention Centre

Everyone (353) Couples (65) Business (1) Family (51) Other (1)
5 out of 5
*

Posted by on 3 May 2022

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4 out of 5
Happy with property. No floor drain in bathroom.

Posted by on 24 Apr. 2022

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4 out of 5
The surrounds were scenic. The room was clean and functional only complaint was that the shower was a bit weak. Staff at check in and check out were friendly and efficient. We had a meal at the restaurant Azzuri The food was ok, staff seemed overwhelmed even though there were only a few dinners. Overall a very pleasant stay.

Posted by on 13 Apr. 2022

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4 out of 5

Posted by on 1 Apr. 2022

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5 out of 5
Lovely and quiet and beautiful surroundings

Posted by on 28 Mar. 2022

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3 out of 5
I liked the quiet area our room was in, the grounds are beautiful. I didn’t like the music in the convention centre till 12:30am and the double bed in our 2 bedroom apartment was broken which made for a bad night sleep.

Posted by on 27 Mar. 2022

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Comment from Hotel Management

3 Apr. 2022 by SMonk

Dear Lenny, Thanks for taking the time to shared your feedback. Our housekeeping and maintenance team will investigate the bed in the apartment you stayed in. We had numerous complaints regarding the noise on this night. Unfortunately this is from a neighbouring venue and out of our control. They are meant to be closed at 11pm but would appear on this night went beyond curfew. We do hope to have the opportunity to welcome you back to Mercure Ballarat again in the future. Regards, Simon Mercure Ballarat

5 out of 5
Very happy

Posted by on 21 Mar. 2022

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3 out of 5
The room was comfortable but dark and dingy. Bathroom with separate taps rather than mixer taps old fashioned. Good to provide a non slip mat for bath. The floor tiles tended to be slippery. It would be good to provide more than one bath at to help with this.

Posted by on 11 Mar. 2022

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4 out of 5
Reasonable rate quiet nice grounds eatery close by

Posted by on 9 Mar. 2022

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5 out of 5
Lovely quiet setting.

Posted by on 5 Mar. 2022

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Comment from Hotel Management

16 Mar. 2022 by MB

Thanks Maria, we hope to welcome you back to Mercure Ballarat again soon. -Mercure Ballarat

About the Mercure Ballarat Hotel and Convention Centre

Location 613 Main Road, Golden Point (Ballarat), VIC 3350

Property Features

Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 570 square feet (53 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly Mercure Ballarat Hotel and Convention Centre. Free self parking is available. This 4-star Ballarat hotel is smoke free.

  • 1 floor
  • 71 guestrooms or units
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Ballarat Station (3 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mercure Ballarat Hotel and Convention Centre offers 71 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.

Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28 and AUD 28 for adults, AUD 14 and AUD 14 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Ballarat Hotel
  • Mercure Ballarat
  • Mercure Ballarat Hotel And Convention Centre Victoria
  • Ballarat Hotel Convention Centre
  • Mercure Ballarat Hotel Convention Centre
  • Mercure Ballarat Convention
  • Mercure Ballarat Hotel and Convention Centre Hotel
  • Mercure Ballarat Hotel and Convention Centre Golden Point
  • Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.