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4.2 out of 5

"It was all good. Perfect. I hope they’re pet friendly. ☺️ " More

By a verified traveller on Tue 29 Nov 2022

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Hotel Description

You'll be connected to the convention center at Mercure Ballarat Hotel and Convention Centre, and within just a 15-minute stroll of Gold Museum and Sovereign Hill. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at Sanctuary Day Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Azzuri, serves Mediterranean cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 570 square feet (53 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Golden Point (Ballarat) hotel include Lake Esmond Botanical Garden and Lake Esmond.

Room, 1 King Bed (Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$149* Per night/room 11 Dec. - 12 Dec.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Ballarat Hotel and Convention Centre ratings based on 485 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Ballarat Hotel and Convention Centre

Everyone (350) Couples (61) Business (1) Family (55) Other (1)
4 out of 5
It was all good. Perfect. I hope they’re pet friendly. ☺️

Posted by on 29 Nov. 2022

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5 out of 5
Staff were super accommodating when we asked to be moved to a 2 bedroom apartment with a kitchen. Breakfast was fabulous every day. Despite the cold , the apartment was warm and homely. We loved our stay.

Posted by on 26 Nov. 2022

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5 out of 5
Beautiful place to stay. Only thing I’ll say is phone signal was weak in area.

Posted by on 16 Oct. 2022

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5 out of 5
Great location, clean and comfortable.

Posted by on 23 Sep. 2022

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Comment from Hotel Management

27 Sep. 2022 by MB

Dear Louise,We are so glad you enjoyed your stay with us and hope to welcome you back again soon.Regards,Mercure Ballarat

3 out of 5
Room & bathroom could do with a decent clean & an update. Starting to look rundown. Wasn’t helped by need for a good clean. Staff on check-in very friendly. Breakfast was great.

Posted by on 21 Sep. 2022

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Comment from Hotel Management

27 Sep. 2022 by MB

Dear Kelly,Thanks for taking the time to share your feedback, this has been shared with our team.We are currently working on a maintenance program with our bathrooms.We do hope to welcome you back again.Regards,Mercure Ballarat

4 out of 5
Clean and cozy rooms

Posted by on 18 Sep. 2022

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Comment from Hotel Management

27 Sep. 2022 by MB

Glad you enjoyed your stay Mike. We look forward to welcoming you back again.Regards,Mercure Ballarat

5 out of 5

Posted by on 27 Aug. 2022

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4 out of 5
The bed was rock-solid so not a comfortable sleep for me - but may suit other travelers. The shower heat and water pressure were excellent, but the shower head is not adjustable so the water was like a million pins piercing my skin. Certainty a good wake up call but not to my liking but again, may suit other travelers.

Posted by on 22 Aug. 2022

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5 out of 5
Clean room, friendly staff - great venue.

Posted by on 14 Aug. 2022

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5 out of 5
Great surrounds, peaceful, good price, great dinning, cafe, food options

Posted by on 7 Aug. 2022

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Comment from Hotel Management

12 Aug. 2022 by MB

Thanks for the great review Stuart

About the Mercure Ballarat Hotel and Convention Centre

Location 613 Main Road, Golden Point (Ballarat), VIC 3350

Property Features

Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 570 square feet (53 square meters) and includes a conference center. Spa services, a terrace, and a garden are also featured at the eco-friendly Mercure Ballarat Hotel and Convention Centre. Free self parking is available. This 4-star Ballarat hotel is smoke free.

  • 1 floor
  • 71 guestrooms or units
  • 570 sq ft of conference space
  • 53 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Ballarat Station (3 km / 1.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mercure Ballarat Hotel and Convention Centre offers 71 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.

Azzuri - This restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.

Gallery Cafe & Bar - This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 28 and AUD 28 for adults, AUD 14 and AUD 14 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Ballarat Hotel
  • Mercure Ballarat
  • Mercure Ballarat Hotel And Convention Centre Victoria
  • Ballarat Hotel Convention Centre
  • Mercure Ballarat Hotel Convention Centre
  • Mercure Ballarat Convention
  • Mercure Ballarat Hotel and Convention Centre Hotel
  • Mercure Ballarat Hotel and Convention Centre Golden Point
  • Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.