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5.0 out of 5

"It was only 3 weeks old, best bed l have ever slept on in paid accommodation. Great location nice and quiet and close to everything. " More

By a verified traveller on Wed 13 Jan 2021

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Hotel Description

Quest Ballarat Station puts you in the heart of Ballarat, within just a 10-minute stroll of Art Gallery of Ballarat and Ballarat Town Hall. Highlights at this property include in-room free WiFi, balconies, and LCD TVs.

Each apartment is soundproofed and features a TV with digital channels, along with a sitting area, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A portable fan, a safe, and a hair dryer are also available.

This smoke-free apartment building offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. To-go breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Soldiers Hill property, you'll be 3.9 km (2.4 mi) from Sovereign Hill.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 14 Mar. - 15 Mar.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Ballarat Station ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Ballarat Station

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 8 Feb. 2021

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5 out of 5
It was only 3 weeks old, best bed l have ever slept on in paid accommodation. Great location nice and quiet and close to everything.

Posted by on 13 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Tanjill- Reservations

Thank you for your 5 star review. We are so please to hear you enjoyed your stay and enjoyed our comfortable beds. We hope to welcome you back again soon. Quest Ballarat Station

5 out of 5
Newly build Appartments very clean and friendly staff

Posted by on 12 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Tanjill- Reservations

Thankyou for your 5 star review, we are pleased you enjoyed your stay. We hope to welcome you back again soon. Quest Ballarat Station

5 out of 5
The apartment was clean and they provided all the toiletries, tissue boxes, even cotton buds, and a mini nail file. It was spacious enough for three adults. The beds were very comfortable. The dining table was big enough for the three of us. In fact, I think another 3 kids could have shared the table. Since we were late to book our accommodation due to my breast cancer diagnosis we missed out on a room with a balcony. The photographs were not very clear on that. However, the courtyard was quite big and had a big table outside with another small table. Great if you had kids. I did not like the old dilapidated building next door overlooking the courtyard. The kitchen was well stocked. We had to cook lunch and dinner on the 25th of December because all the restaurants were closed so having a well-stocked kitchen made it easy. Everything was new. It would have been nice if they had left an instruction booklet. Since my son is a tech wiz we were able to figure out how the TV works to watch Foxtel. Overall we loved it. It would have been nice if there was a restaurant and a pool at the site. I think a rooftop restaurant with city views would be a great drawcard. Also, there were no information books about the local attractions and the rooms were not cleaned on the 25th and the 26th. However, we were told about this before booking the apartment. I highly recommend this place.

Posted by , from Lynbrook on 11 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Gerry

Hi Edna, what a wonderful review and glad to hear your experience with Quest made your Christmas Experience amazing. This review is for Quest Ballarat, not Quest Ballarat Station. I will forward this review onto them on your behalf as we are sure they will appreciate your review. Many Thanks, the team at Quest Ballarat Station.

5 out of 5

Posted by on 27 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Tanjill- Reservations

Thank you for your review. We are so pleased to hear you enjoyed your stay and hope to welcome you back again. Quest Ballarat Station team.

5 out of 5
Brand new hotel with great furnishings and great staff on reception

Posted by on 25 Dec. 2020

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Comment from Hotel Management

31 Jan. 2021 by Tanjill- Reservations

Thank you for staying with us. We hope to welcome you back again.

About the Quest Ballarat Station

Location 11 Nolan St, Soldiers Hill, VIC 3350

Property Features

Public spaces have free WiFi. You'll find a business center on site. Quest Ballarat Station also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee. A complete renovation of Quest Ballarat Station was completed in December 2020. This 4-star Ballarat apartment is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Built in 2020
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ballarat Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Ballarat Station offers 77 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Ballarat apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Select Comfort beds
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13 for adults and AUD 13 for children (approximately)
  • Secured self parking fee: AUD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ballarat Soldiers Hill
  • Quest Ballarat Station Apartment
  • Quest Ballarat Station Soldiers Hill
  • Quest Ballarat Station Apartment Soldiers Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.