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4.8 out of 5

"Loved my stay here. Very easy to get into, easy check in and check out. Secure undercover parking was definitely a plus as a young woman travelling al ... " More

By a verified traveller on Fri 16 Jul 2021

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Hotel Description

Quest Ballarat Station puts you in the heart of Ballarat, within just a 10-minute stroll of Art Gallery of Ballarat and Ballarat Town Hall. Highlights at this aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment is soundproofed and features a TV with digital channels, along with a sitting area, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A portable fan, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. To-go breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Soldiers Hill aparthotel include St Patrick's Cathedral and St John of God Hospital Ballarat.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147* Per night/room 24 Oct. - 25 Oct.

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Ballarat Station ratings based on 28 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Ballarat Station

Everyone (12) Couples (7) Family (7)
5 out of 5
Loved my stay here. Very easy to get into, easy check in and check out. Secure undercover parking was definitely a plus as a young woman travelling alone. Will definitely stay here again if I’m back in Ballarat!

Posted by on 16 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Anthony - Reservations and Guest services

Thank you for the great review, we would love to have you back!

4 out of 5
Nice, tidy and clean, no onsite car parking available yet was available on website. Car was very frosted over by morning being parked on edge of road. Room and bed warm and cosy. Carton water was expensive and no sign to say how much it cost! Either very thin walls or very noisy neighbours.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Anthony - Reservations and Guest services

Thank you for the review. Our website has been updated and we are looking into our other issues.

4 out of 5
A very clean and well presented property. Beds were very hard. The lovely receptionist was very friendly and helpful.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

10 Jul. 2021 by Tanjill- Reservations

Thank you for you review. We are happy you enjoyed your stay and hope to welcome you back again soon.

5 out of 5
Lovely new building. Fantastic apartment, great location. We were very impressed.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

10 Jul. 2021 by Tanjill- Reservations

Thank you for your 5 star review. We are pleased to hear you enjoyed your stay and hope to welcome you back again soon.

5 out of 5
This property was great for our recent stay and location. Three nights. We paid for an upgrade to the one bedroom apartment. Very comfortable. The room we originally booked was far to small and would have been very uncomfortable for two professional people who needed to complete private work. I must commend the two receptionists who obliged me with the upgrade. Paid upgrade. We will return in the future.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

9 Jul. 2021 by Anthony - Reservations and Guest services

Thank you for the review. We hope to welcome you again soon.

5 out of 5
Clean and spacious. Modern and new.

Posted by on 2 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Anthony - Reservations and Guest services

Thank you

4 out of 5
Great place to stay for an overnight trip to ballarat, close to everything and apartment had everything we needed

Posted by on 28 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Anthony - Reservations and Guest services

Thank you for your review, we are glad to hear you had a great time with us.

5 out of 5

Posted by on 27 Jun. 2021

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Comment from Hotel Management

9 Jul. 2021 by Anthony - Reservations and Guest services

Thanks for the 5 Star Review!

5 out of 5

Posted by on 27 May 2021

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Comment from Hotel Management

16 Jun. 2021 by Tanjill- Reservations

Thank you for your 5 star review. We hope to welcome you back again soon.

5 out of 5
Amazing and clean space. They have sanitizer points available around the building. Room was sound proofed and there were no unwanted noises. Had to pay extra for the parking, but it was worth it.

Posted by on 23 May 2021

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Comment from Hotel Management

6 Jun. 2021 by Tanjill- Reservations

Thank you for your review. We are so pleased to hear you enjoyed your stay and hope to welcome you back again soon.

About the Quest Ballarat Station

Location 11 Nolan St, Soldiers Hill, VIC 3350

Property Features

Public spaces have free WiFi. You'll find a business center on site. The business-friendly Quest Ballarat Station also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee. A complete renovation of Quest Ballarat Station was completed in December 2020. This 4-star Ballarat aparthotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Built in 2020
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ballarat Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Ballarat Station offers 77 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Ballarat aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Select Comfort beds
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13 for adults and AUD 13 for children (approximately)
  • Secured self parking fee: AUD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ballarat Soldiers Hill
  • Quest Ballarat Station Aparthotel
  • Quest Ballarat Station Soldiers Hill
  • Quest Ballarat Station Aparthotel Soldiers Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.