"The location is great. The property is bright, new and fresh. Lovely staff also. I’m a repeat customer . " More
Each apartment is soundproofed and features a TV with digital channels, along with a DVD player, a coffee/tea maker, and a portable fan. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A safe, a hair dryer, and an iron/ironing board are also available.
This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. To-go breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of self parking.
Sights within a 15-minute walk of this Soldiers Hill aparthotel include Ballarat Town Hall and St Patrick's Cathedral.
22 Mar. 2023 by Quest Ballarat Station Team
Thank you Anthony for taking the time to write this review. With our studio rooms we do not have a balcony, our rooms are still quite spacious. We hope you enjoyed your stay. Kind Regards Quest Ballarat Station
20 Mar. 2023 by Quest Ballarat Station Team
Dear Eden,It was our pleasure to welcome you to Quest during your visit to Ballarat .Thank you so much for your support, and for taking the time to write us a review.Your feedback is extremely valuable to us!I have passed your review onto the whole team who were very pleased to hear your comments. We strive to provide a clean and comfortable environment for our guests at all times. We hope to welcome you back again soon.Kind regards, QBS Team
7 Mar. 2023 by Connor - Front Office Manager
Thankyou for taking the time to leave feedback Steve! We do pride ourselves on our location and find this very useful for guests looking to stay in Ballarat by the CBD.We would love to welcome you back to Quest Ballarat Station again in the future.
7 Mar. 2023 by QBS
Thankyou so much for your kind review Dan!It was a pleasure to welcome you to Quest Ballarat Station. Your feedback and support is extremely valuable to us, as we strive to improve with each and every stay.It gives us great pleasure to know that you had a great experience with us. Rest assured, your compliments have been extended to our team members. We hope to welcome you back in the future :) Kind regards, ConnorFront Office Manager
22 Feb. 2023 by Quest Ballarat Station Team
Dear Graeme. It was a pleasure to welcome you to Quest Ballarat Station. Thank you so much for taking the time to write a review - your feedback and support is extremely valuable to us, as we strive to improve with each and every stay. We strive to provide a clean and comfortable environment for our guests at all times. We hope to welcome you back in the future :) Kind regards, Cassandra Duty Manager
18 Feb. 2023 by QBS Team
Dear Dianne, It was our pleasure to welcome you to Quest Ballarat Station during your visit in this lovely town. Thank you so much for your support, and for taking the time to complete this review. Your feedback is extremely valuable to us! We were glad you had a comfortable and effortless stay and you enjoyed the your room. Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We hope to welcome you back again soon :) Kind regards, QBS Team
4 Feb. 2023 by QBS Team
Dear Carly,Thank you for taking the time to write a review - your feedback is extremely valuable to us, as we strive to improve with each and every guest.I thank you for your feedback and am truly sorry to hear about the inconvenience caused with our cancelation policy. It does state when booking our cancelation policy is 24 hours and if cancelation is made within 24 hours 100% of the payment is taken. We would love to have you stay with us, please call the hotel if you wish to discuss this further.Kind regards,CassandraDuty Manager
25 Jan. 2023 by QBS - Team
Hi Mark, Thank you for choosing to stay at Quest Ballarat Station during your recent travel in this lovely town. We appreciate the time taken to provide us with this survey. We were glad you had a comfortable and effortless stay. We appreciate your feedback, I will definitely pass this on to the team. We look forward to welcoming you again. Regards, The team at Quest Ballarat Station
23 Jan. 2023 by QBS - Team
Thank you for choosing to stay at Quest Ballarat Station during your recent travel in this lovely town. We appreciate the time taken to provide us with this survey. We were glad you had a comfortable and effortless stay. We appreciate your feedback about the shampoo/conditioner dispensers. I will definitely pass this on to the team. We look forward to welcoming you again. Regards, The team at Quest Ballarat Station
Public spaces have free WiFi. There's an onsite business center. The business-friendly Quest Ballarat Station also features tour/ticket assistance, a garden, and concierge services. For a fee, parking is available. A complete renovation of Quest Ballarat Station was completed in December 2020.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Quest Ballarat Station offers 77 air-conditioned accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Ballarat aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.