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4.8 out of 5

"Very modern and spacious apartment " More

By a verified traveller on Sat 21 May 2022

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Hotel Description

Quest Ballarat Station puts you in the heart of Ballarat, within just a 10-minute stroll of Art Gallery of Ballarat and Ballarat Town Hall. Highlights at this aparthotel include in-room free WiFi, balconies, and LCD TVs.

Each apartment is soundproofed and features a TV with digital channels, along with a sitting area, a DVD player, and a coffee/tea maker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A portable fan, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find laundry facilities, a garden, and dry cleaning/laundry services. To-go breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Soldiers Hill aparthotel include St John of God Hospital Ballarat and Ballarat Base Hospital.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$186* Per night/room 29 May - 30 May

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Ballarat Station ratings based on 40 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Ballarat Station

Everyone (16) Couples (13) Family (8)
5 out of 5
Very modern and spacious apartment

Posted by , from Bushfield on 21 May 2022

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5 out of 5
Clean and friendly staff

Posted by on 18 May 2022

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5 out of 5
One bedroom apartment was spacious, bright, modern, and provided every comfort. Great shower and bathroom, lovely bed linen and comfy bed. Friendly reception and safe undercover car parking. A totally great stay.

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Anthony - Reservations and Guest services

Hi Avril, thank you so much for the ⭐⭐⭐⭐⭐ review, we really appreciate the sport. We are so please you to hear you had a comfortable stay in our 1 bed apartment. We hope to see you again soon.

5 out of 5
Great new place to stay in ballarat. This is my 3rd time in a year and haven’t been disappointed. Reception are always super helpful too.

Posted by on 6 May 2022

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Comment from Hotel Management

8 May 2022 by Anthony - Reservations and Guest services

Hi Alexander, thank you so much for the amazing review ⭐⭐⭐⭐⭐!!, We are so glad to see once again you had an effortless stay with us, We hope to see you again for number 4!!

5 out of 5
Great location, well above average place to stay. Helpful, friendly staff.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Anthony - Reservations and Guest services

Hi Michael, thank you so much for your review. we hope you got to enjoy all of what Quest Ballarat station and Ballarat has to offer. We hope to see you again soon.

5 out of 5
Great place Very clean Great staff and service

Posted by on 20 Feb. 2022

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4 out of 5
Room was nice. Large shower. Tho we didnt use it the kitchenette was well equipped if you needed it. For a recently opened hotel, and the price, the bed was absolutely horrendous, extremely firm. As were the pillows provided. If you have back issues or dont want any Id avoid honestly.

Posted by on 3 Jan. 2022

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4 out of 5
the staff were very helpful and caring ( what i liked ) both shower air vents in the ensuite and other one were clogged up with a dark grey dust and clinging to the grill (what i didn't like)

Posted by on 2 Jan. 2022

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5 out of 5
I’ll be staying again. Fresh, clean and bright. Great location. Comfy beds .

Posted by on 30 Dec. 2021

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Comment from Hotel Management

2 Jan. 2022 by Quest Ballarat Station Team

Hi Tammy, It was our pleasure to have you staying with us and we were glad we meet your expectation. Thank you for your feedback and we look forward to welcoming you again in the future. Regards Quest Ballarat Station

4 out of 5
Very clean and modern. Nice size rooms with very comfortable beds and pillows. Enjoyed sitting in the courtyard of my room having my morning coffee.

Posted by on 26 Dec. 2021

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Comment from Hotel Management

2 Jan. 2022 by Quest Ballarat Station Team

Hi Kevin, Thank you for staying Quest Ballarat Station. We were glad we meet your expectation and you enjoyed your stay with us. Thank you for your rating and we look forward to welcoming you again in the future. Regards, QBS Team

About the Quest Ballarat Station

Location 11 Nolan St, Soldiers Hill, VIC 3350

Property Features

Public spaces have free WiFi. You'll find a business center on site. The business-friendly Quest Ballarat Station also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee. A complete renovation of Quest Ballarat Station was completed in December 2020. This 4-star Ballarat aparthotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Built in 2020
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ballarat Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Ballarat Station offers 77 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Ballarat aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Select Comfort beds
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13 for adults and AUD 13 for children (approximately)
  • Secured self parking fee: AUD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ballarat Soldiers Hill
  • Quest Ballarat Station Aparthotel
  • Quest Ballarat Station Soldiers Hill
  • Quest Ballarat Station Aparthotel Soldiers Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.