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Waitakere Resort & Spa

4.0 star property
Hotel with free parking, in the vicinity of Waitakere Ranges

Photo gallery for Waitakere Resort & Spa

Enjoy a romantic dinner for two with a scenic view of the city.
Relax in this serene living space with a panoramic view of the forest, featuring a large window, flat-screen TV, and comfortable sofa.
Experience the classic charm of our lobby, featuring a polished floor, high ceiling, and elegant decor.
Relax in this spacious room with a large bed, bedside table, and desk, offering a view of the surrounding landscape.
Enjoy a scenic view from the large window, relax on the comfortable sofa and armchairs, and unwind with a flat-screen TV.

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym
The current price is AU$161
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
573 Scenic Drive, Auckland, 0612
  • Waitakere Ranges
    ‪10 min drive‬
  • Piha Beach
    ‪17 min drive‬
  • Auckland Zoo
    ‪23 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪38 min drive‬

Room options

View all photos for Garden Spa Apartment

Garden Spa Apartment

Garden Spa Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premier Room, City View

2 bedrooms, premium bedding, in-room safe, desk

Premier Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Villa, City View

Luxury Villa, City View | Living area

Luxury Villa, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • 95 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Loft Room

Loft Room

Loft Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Separate bath and shower
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, City View

Apartment, City View

Apartment, City View

Highlights

Patio
Separate dining area
Separate sitting area
Heating
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Loft

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden SPA View Apartment

2 bedrooms, premium bedding, in-room safe, desk

Garden SPA View Apartment

  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment With City View

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Garden SPA Apartment

  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Gate Villa

2 bedrooms, premium bedding, in-room safe, desk

Luxury Gate Villa

  • Sleeps 4
  • 1 King Bed

The Gate Villa

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

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Relax in a stylish room with two beds, a desk, and a city view.

Mercure Auckland Queen Street

Auckland Central Business District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 409 reviews
The price is AU$153
includes taxes & fees
29 July - 30 July
Mercure Auckland Queen Street

About the area

Auckland

At Waitakere Resort & Spa, you'll be 10 km (6.2 mi) from Waitakere Ranges and 15.4 km (9.6 mi) from Karekare Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages, sports massages and mani/pedis. The restaurant, Waitakere Resort & Spa, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and pool loungers. 861 square feet (80 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. .Places within a 30-minute drive of this 4-property class Waiatarua hotel include Western Springs Stadium and Auckland Zoo.

What's nearby

  • Waitakere Ranges - 10 min drive - 10.8 km
  • Piha Beach - 17 min drive - 18.3 km
  • Karekare Beach - 22 min drive - 18.3 km
  • Auckland Zoo - 23 min drive - 22.3 km
  • Eden Park - 25 min drive - 24.8 km

Getting around

  • Waitakere Station - 13 min drive
  • Auckland (AKL-Auckland Intl.) - 46 min drive

Restaurants

  • ‪Swanson Rsa - ‬12 min drive
  • ‪Swanson Station Cafe - ‬11 min drive
  • ‪Sunnybrae Takeaways - ‬12 min drive
  • ‪Noodle Canteen - ‬12 min drive
  • ‪Sozo Coffee House - ‬12 min drive

About this property

Waitakere Resort & Spa

Hotel with free parking, in the vicinity of Waitakere Ranges
Waitakere Resort & Spa offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the business-friendly Waitakere Resort & Spa. Self parking is free.

This 4-star Auckland hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waitakere Resort & Spa offers 26 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English

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Located in the heart of the city, this hotel offers a striking urban presence with a prominent entrance.

Quest Henderson

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 486 reviews
The price is AU$117
includes taxes & fees
6 Aug - 7 Aug
Quest Henderson

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waitakere Resort & Spa

Things to do

  • Gym
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (861 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property from January to December. The rest of the year they are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger aren't allowed from January to December.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Frequently asked questions

What is the cancellation policy at Waitakere Resort & Spa?

Waitakere Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waitakere Resort & Spa?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at Waitakere Resort & Spa on 3 Aug 2025 start from AU$161.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waitakere Resort & Spa?

Yep, Waitakere Resort & Spa has a free self car park.

Are there any beaches close to Waitakere Resort & Spa?

The closest beach to Waitakere Resort & Spa is Piha Beach (9.3 km).

Does Waitakere Resort & Spa have a pool?

Waitakere Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Waitakere Resort & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Waitakere Resort & Spa.

Does Waitakere Resort & Spa serve breakfast?

Yeah, cooked-to-order breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Waitakere Resort & Spa?

No, Waitakere Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Waitakere Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Waitakere Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Waitakere Resort & Spa?

No, pets are not allowed.

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 463 reviews
Rating 8 - Good. 152 out of 463 reviews
Rating 6 - Okay. 37 out of 463 reviews
Rating 4 - Poor. 19 out of 463 reviews
Rating 2 - Terrible. 15 out of 463 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay where your surrounded by nature and peacefulness. I loved the food at the restaurant and recommend the eye fillet and the secrets of citrus for dessert!
Stayed 2 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
The view is amazing and the amenities on site meant that you could relax.
Stayed 2 nights in Mar 2025

8/10 Good

Keryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful, really comfortable beds
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Patio and outdated hotel
Stayed 2 nights in Mar 2025

8/10 Good

gus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off beaten path
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Stayed 1 night in Feb 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Can recommend
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Views outstanding, pool & sauna on site. Restaurant good. Can recommend
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Disliked: Amenities
The rooms and property are run down. Room had torn curtains, holes in the ceiling, and stained bath towels. My room was above the restaurant and could hear constant loud noise of them cleaning the kitchen until almost 2am. Staff was excellent however
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark, Hedge End

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that's absolutely full of character and should be enjoyed for what it is. We totally loved our stay there and will definitely be back. It's in a stunning location, the staff are all super friendly, it has a great restaurant overlooking Auckland, and the rooms are comfortable. It's not perfect and that's part of its charm, but it is unique and fun.
Stayed 1 night in Feb 2025

6/10 Okay

Franck

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic situation in the rain forest. Great walks on the doorstep. Pool, sauna & gym Good. Highly recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the villa for one night and wish to stay there much longer. The location is very quiet, nice view towards Auckland. We can definitely recommend the accommodation.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ridge top location,great views of Auckland. Dining room had amazing breakfasts and excellent dinners. Wine selection wasok, but could use more NZ wines on the list. Our room-with-a-view was excellent. Would stay here again without hesitation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Inna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gate villa is perfect for two couples. We are really enjoyed our stay!
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Business traveller
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing to look owt the window an see bush, realy peacefull will definatly go again
Stayed 1 night in Dec 2024

6/10 Okay

Roger

Liked: Cleanliness, staff & service
The Lamb Kebabs were tough and unappetizing. More like small Hamburger fillers.
Stayed 1 night in Dec 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous bush setting with amazing views of Auckland City
Stayed 1 night in Nov 2024

4/10 Poor

Danielle

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I never leave a bad review on anything and I travel fairly often so it has to be quite bad for me to say anything. There was hair EVERYWHERE (no exaggeration, there were probably 30 or more in there and I don't know that it had ever been cleaned) in the drawer under the sink and someone's used toothpaste container. There was a layer of dust on the hair dryer holder that was so thick it can't have been cleaned in years. The hair dryer had no cover anymore so you could just touch the metal and burn yourself. The drive was incredibly unsafe and there wasn't enough room for two cars so you had to keep the windows down to listen for traffic. They would run out of parking at dinner time so people staying couldn't park close to their rooms. It's also far from everything so it's very inconvenient. It won't let me include photos of how disgusting it was but I have them...
Stayed 3 nights in Nov 2024

8/10 Good

rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days very beautiful place to stay, fresh air and friendly staff. Fresh towels everyday. Gym room was good. Pool was nice too. Only gave 4 stars due to noise from other tourists in the hotel, too noisy late at night, when trying to rest. I would stay here again, thankyou.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great couple of nights

Lovely resort, nice gardens and rainforest, service with a smile, comfy room and beds with girgeous views to the city, wonderful meal at restaurant and good breakfast - old world charm could not fault stay! Thank you.
Stayed 2 nights in Oct 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful location
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, dinner and breakfast awesome, view from the room is beautiful, a nice quiet place. Perfect to refresh the mind and body.
Stayed 1 night in Sep 2024