The Spencer Hotel by Castle

4.0 star property

Room options

Suite, 1 Bedroom (Spencer)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite, 1 Bedroom, Balcony (Spencer)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

Suite, 1 Bedroom (Spencer | View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Twin Room (Spencer | Studio)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Twin Room (Spencer | Studio | View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Auckland

At The Spencer Hotel by Castle you'll be within just a 10-minute stroll of Shore City Shopping Centre and Takapuna Beach. Highlights at this hotel include in-room free wired Internet and LCD TVs. .Enjoy the gym and outdoor tennis court. 8611 square feet (800 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Takapuna hotel include Bruce Mason Centre and Lake Pupuke.

What's nearby

  • Shore City Shopping Centre - 5 min walk - 0.5 km
  • Takapuna Beach - 6 min walk - 0.6 km
  • Takapuna Markets - 6 min walk - 0.6 km
  • Lake Pupuke - 10 min walk - 0.9 km
  • Bruce Mason Centre - 10 min walk - 0.9 km

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland (AKL-Auckland Intl.) - 34 min drive

Restaurants

  • ‪Bricks Roastery - ‬5 min walk
  • ‪MIMOSA - ‬4 min walk
  • ‪Centro Takapuna - ‬2 min walk
  • ‪Basu Lounge - ‬4 min walk
  • ‪Umi Sushi - ‬5 min walk

About this property

The Spencer Hotel by Castle

The Spencer Hotel by Castle offers its guests an outdoor tennis court and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel by Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 40 guestrooms or units
  • 18 levels
  • Conference rooms
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
The Spencer Hotel by Castle offers 40 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay) (for a fee)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 30 per day
  • Cleaning/housekeeping/linen fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Spencer Hotel by Castle?

The Spencer Hotel by Castle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Spencer Hotel by Castle?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at The Spencer Hotel by Castle on 5 June 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Spencer Hotel by Castle?

Yep, The Spencer Hotel by Castle has a self car park for NZD 30 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Spencer Hotel by Castle?

Yep, The Spencer Hotel by Castle is a short 7-minute walk from Takapuna Beach.

Is there a free airport shuttle available at The Spencer Hotel by Castle?

No, The Spencer Hotel by Castle does not offer an airport shuttle service.

What time are check-in & check-out at The Spencer Hotel by Castle?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Spencer Hotel by Castle?

No, only service animals are allowed.

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Stayed 1 night in Mar 2026

6/10 Okay

Stewart

Travelled with partner
Disliked: Amenities, property conditions & facilities
You can’t really call it a hotel now. There is no restaurant or room service. No bar on site for a night cap or pre dinner drink. I asked for champagne glasses and an ice bucket and they said they could not help. We last stayed there two years ago and I feel it’s gone downhill a lot.
Stayed 1 night in Mar 2026

4/10 Poor

judy

Disliked: Staff & service, amenities, property conditions & facilities
Pool closed since October , no in dining, room dated but clean
Stayed 2 nights in Mar 2026

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were lovely. Check in and out process was easy and overall enjoyed my stay here. I had a great view from the room, the room was also spacious and had everything I needed.
Stayed 1 night in Mar 2026

6/10 Okay

Jonathon

Stayed 2 nights in Feb 2026

6/10 Okay

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool was under refurbishment a would have been good if we were made aware of this prior our stay where we figured it out ourselves.
Stayed 1 night in Feb 2026

6/10 Okay

Janine

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room ok, faciities to heat a meal and decent sized fridge but only one chair so not udeal for family groups. Kids were very disappointed as both pool& spa pool out of order (peak summer season) Would have bern nice to be told at checkin rsther than discover at 0700 hrs when they excitedly put togs on and went exploring for rooftop (lvl 2 not 20) pool. Parking was very expensive.
Stayed 1 night in Feb 2026

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities
Location and view
Stayed 1 night in Feb 2026

8/10 Good

gail, Waianae

Liked: Cleanliness
Nice place. Very convenient
Stayed 1 night in Feb 2026

4/10 Poor

Brent

Disliked: Cleanliness, amenities, property conditions & facilities
The main attraction for us was the pool and spa which was not available. This wasn’t advertised as not working
Stayed 1 night in Feb 2026

6/10 Okay

gail, Waianae

Liked: Cleanliness
Disliked: Amenities
Room very nice. However the restaurant was closed. The staff called us late at night to ask if our key card was still working and that was unnecessary
Stayed 2 nights in Feb 2026

8/10 Good

Michelle

Stayed 2 nights in Dec 2025

6/10 Okay

Neville

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Have stayed here numerous times in the past and have always enjoyed it. This time, no parking available, the pool was out of action, the restaurant and bar was closed until further notice. Not impressed. Will be our last time staying here.
Stayed 2 nights in Feb 2026

6/10 Okay

Pierre

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The whole place is in need of maintenance and refurbishment. We booked specifically because there is a pool, only to be told on checking in, that the pool was out of action in mid summer! The description also said parking onsite is available, but we were told none was available and to park on the street! Toilet seat in the bathroom was totally loose and slipping around - but again we were told that nothing could be done until after the weekend when we had left. There is no restaurant or coffee shop in the Spencer any more and only take away meals available. Overall not the price we paid!
Stayed 3 nights in Feb 2026

4/10 Poor

Sam

The lifts smelled. The room was "tired", needing refurbishment. The poster in the lifts promoting "Wankernomics" was crass.
Stayed 1 night in Jan 2026

6/10 Okay

Pierre-Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities
The positive points of this hotel are its low price, its ideal location close to the beach and several restaurants, and the cleanliness of the room and its amenities, including the kitchenette. The negative points are that the pool seems to be constantly closed, the rooms are only cleaned every three days, and the overall appearance is dated.
Stayed 6 nights in Jan 2026

2/10 Terrible

Stacey

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Spa and swimming pool where available the whole reason i booked there was for my autistic touse the pool it was his 10th birthday we loves the pools me and my other son were also looking forward to them
Stayed 1 night in Jan 2026

6/10 Okay

Pauline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious for our needs. Bathroom floor needs an upgrade, looks a bit tired.
Stayed 1 night in Jan 2026

10/10 Excellent

Des and Cushla

Business traveller, Travelled with partner
Liked: Cleanliness
All good
Stayed 1 night in Jan 2026

4/10 Poor

vanessa

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Whilst we were upgraded which was awesome no aircon in bedroom, no balcony furniture, 1 pot and small frypan, lacking in kitchen utensils for a family suite
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Stayed 2 nights in Jan 2026

4/10 Poor

Michelle

No hot water for the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay . The location was excellent. We had a stunning view of Auckland. The suites are spacious and spotless
Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness
The staff were great and super helpful. The room was sufficient and what we expected.
Stayed 1 night in Jan 2026

6/10 Okay

Aiden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need renovation in rooms and upgrading. Shower wasn't working good and bathroom fan wasn't working too. CD player and Bluetooth device was old and wasn't working good. Positive: Nice view. Friendly staff
Stayed 1 night in Dec 2025