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SkyCity Hotel

4.5 star property
Luxury hotel with 11 restaurants and casino

Photo gallery for SkyCity Hotel

Restaurant
Yoga
Premium Twin Suite
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk
  • Parking available
The current price is AU$184
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

9.2 out of 10
Wonderful
(199 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.0 out of 10
Wonderful
(108 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Separate bedroom
Private bathroom
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at SkyCity Hotel. Within steps you'll find Sky Tower and SkyCity Casino. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include Weta Workshop Unleashed and University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Spark Arena - 17 min walk - 1.5 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

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The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,765 reviews
The price is AU$231
includes taxes & fees
21 Sept - 22 Sept
The Grand by SkyCity

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at SkyCity Hotel?

SkyCity Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SkyCity Hotel?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 22 Sept 2025 start from AU$183.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SkyCity Hotel?

Yep, SkyCity Hotel has a secured covered self car park for NZD 35 per day.

Are there any beaches close to SkyCity Hotel?

The closest beach to SkyCity Hotel is Takapuna Beach (6.8 km).

Is there a spa on site at SkyCity Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

What makes SkyCity Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at SkyCity Hotel.

Is SkyCity Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SkyCity Hotel is a hit with families.

Is there a free airport shuttle available at SkyCity Hotel?

No, SkyCity Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SkyCity Hotel?

Yep, SkyCity Hotel has 11 restaurants.

What time are check-in & check-out at SkyCity Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SkyCity Hotel?

No, pets are not allowed.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1130 out of 1785 reviews
Rating 8 - Good. 441 out of 1785 reviews
Rating 6 - Okay. 133 out of 1785 reviews
Rating 4 - Poor. 48 out of 1785 reviews
Rating 2 - Terrible. 33 out of 1785 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
It
Stayed 1 night in Jul 2025

10/10 Excellent

Stormie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request for city veiws and 2nd room next door was fulfilled. Comfortable beds and rooms. No fuss having an extra guest for one of 2 nights. Love the options of internal restaurants as well as surrounding the hotel. Convenient location for night walks. Only one small forgivable issue was no milk available for a cuppa.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good stay - would stay again
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It accommodated for our needs in every way
Stayed 1 night in Jun 2025

8/10 Good

Fleur

Stayed 3 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities
Great customer service. Awesome rooms
Stayed 2 nights in May 2025

8/10 Good

Donna, Dunedin

Liked: Cleanliness, amenities, property conditions & facilities
Being able to stay so central to the city was fantastic. The only issue I had was there was a current offer for free parking. I had my parking ticket validated at the Sky Tower but when I left in the morning I had to pay $48.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Amenities, property conditions & facilities
Hotel very nice expensive to eat at hotel so went elsewhere. Lots of homeless people on corners and dirty streets
Stayed 4 nights in May 2025

10/10 Excellent

Craig

Stayed 10 nights in May 2025

6/10 Okay

Dayle

Stayed 2 nights in May 2025

6/10 Okay

ARLENE

Liked: Cleanliness, property conditions & facilities
At the end of my trip round New Zealand, stayed 2 nights at the Sky hotel, on arrival I was offered an upgrade but in another hotel, as I was tired from a long day travelling I declined and just wanted to get to my room to rest. My room was a good size and comfortable. Had a good view watching the sun set despite the satellite dishes on the outside buildings across the street. For me, the hotel felt too touristy, it had a casino inside. Personally casinos aren't a good selling point and tacky. I hadn't realized at time of booking hotel, only viewed photos of the bedrooms and room amenities. Sky hotel is in a central location, short walk from main shopping, waterfront areas and cruise/ferry terminals to Waiheke island. It's round the corner for the direct Sky bus to/from Auckland airport. The Cheeky Kiwi day tour to Rotorua I booked, picked up outside the hotel reception area. Main reason for overall 3 star scoring is due to the room service dinner I ordered. The fish and chips weren't to quality and barely warm. Requested sparking water and received still water.
Room service dinner
View from hotel bedroom of TV station satellite dishes
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed are amazing - having to pay a deposit was weird and a pain
Stayed 2 nights in May 2025

10/10 Excellent

Awhina

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I were booked in the Sky City Hotel and on arrival we were given a free upgrade to The Horizon Hotel. It was luxurious with a huge bathroom. The King bed was like sleeping on a cloud it was that soft and comfortable. We had an amazing time and the staff were so welcoming. Thank you for making my Mother’s Day weekend so special.
Stayed 2 nights in May 2025

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in arrival and enjoyed a much appreciated upgrade. Excellent room and room service
Stayed 1 night in May 2025

10/10 Excellent

Kahu Jayd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very cozy, quick access to everything,would definitely be going back
Stayed 2 nights in May 2025

8/10 Good

Susan

Stayed 1 night in May 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly. Lovely hotel. Great area close to amenities. Would stay there again
Stayed 3 nights in May 2025

10/10 Excellent

john

Stayed 3 nights in May 2025

10/10 Excellent

SAI SUBRAMANIAN BHASKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

It was amazing. The location and accessibility was good. Enjoyed the stay.
Stayed 3 nights in May 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Said they had free parking but because I booked through Expedia they wouldnt honour it.
Stayed 1 night in May 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting in the rooms is awful and could be better
Stayed 1 night in May 2025