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The Grand by SkyCity

5.0 star property
Luxury hotel with 11 restaurants and full-service spa

Photo gallery for The Grand by SkyCity

Restaurant
Reception
Point of interest
Grand Opulence Suite
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$192
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

9.4 out of 10
Exceptional
(68 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room

Grand Harbour View King Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2013
Blackout curtains
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 116 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

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Hotel Indigo Auckland by IHG

Auckland Central Business District
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 24 reviews
The price is AU$189
includes taxes & fees
25 July - 26 July
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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at The Grand by SkyCity. Within steps you'll find SkyCity Casino and Sky Tower. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. Enjoy the indoor swimming pool, gym and sauna. Other amenities include a casino, free Wi-Fi in public areas and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include University of Auckland and Princes Wharf.

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Aria Restaurant - ‬3 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk
  • ‪Depot Eatery & Oyster Bar - ‬1 min walk

About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and full-service spa
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand by SkyCity?

As of 18 July 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 10 Aug 2025 start from AU$192.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand by SkyCity?

Yep, The Grand by SkyCity has a self car park for NZD 35.00 per night.

Are there any beaches close to The Grand by SkyCity?

The closest beach to The Grand by SkyCity is Takapuna Beach (6.8 km).

Is there a spa on site at The Grand by SkyCity?

Yep, East Day Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Grand by SkyCity have a pool?

The Grand by SkyCity has an indoor pool.

What luxury perks are available at The Grand by SkyCity?

The Grand by SkyCity features a full-service spa, an indoor pool and 11 restaurants.

What makes The Grand by SkyCity a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Grand by SkyCity.

Is The Grand by SkyCity family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Grand by SkyCity is a hit with families.

Does The Grand by SkyCity serve breakfast?

Yeah, our guests are hooked on the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Grand by SkyCity?

No, The Grand by SkyCity does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand by SkyCity?

Yep, The Grand by SkyCity has 11 restaurants.

What time are check-in & check-out at The Grand by SkyCity?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Grand by SkyCity?

No, pets are not allowed.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1227 out of 1714 reviews
Rating 8 - Good. 303 out of 1714 reviews
Rating 6 - Okay. 103 out of 1714 reviews
Rating 4 - Poor. 45 out of 1714 reviews
Rating 2 - Terrible. 36 out of 1714 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The valet guy made our stay super special, he is the face of The Grand, The room needs some updating bathroom door was water damage, wear and tear in the room just needs a good refresh. Also we had four in the room and had to constantly request more bath towels as was only we’re left with two towels until the end of the stay. Toilet paper was another issue was never left enough. But when we rang it was brought up within like 10mins. Only two jets working in the spa and the spa was very cloudy. Overall was a great stay and would stay again the reason for the 5 Stars was the valet guy. If it’s wasn’t for him I think I would give it 2 stars.
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

neil

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Service was great. Room and view were lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice check in & out experience. Speedy room service
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Apr 2025

10/10 Excellent

jo-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to auckland city experiences. Unfortunate that patrons subject to being approached by public for money.
Stayed 2 nights in Apr 2025

8/10 Good

Freja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice rooms, awesome pool and spa and lovely buffet breakfast. The hotel could offer free or $10 parking for guests.
Stayed 1 night in Apr 2025

6/10 Okay

Rochelle

Travelled with partner
Liked: Staff & service
Our room had stickey residue on the surfaces from the previous occupants. The shower was broken. The breakfast was very average and the coffee was awful.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Parking charge twice
Stayed 1 night in Apr 2025

8/10 Good

Asta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice macaroons at reception
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms and good location
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Poor general fixtures and up keep. Not even a soft close toilet seat for a king deluxe room. Bath spigot about to fall off and the lighting is atrocious.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Héctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Apr 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No what it used to be

Room was fine. Location good. A bit annoying that we booked and confirmed for 3 (2 adults and our child) but then had to pay an additional $60 once we got there for a bed for our child. Turns out that even if you book for three they expect you to share just one bed. Also, the valet and front desk check in offered free self parking (which we have also enjoyed every other time we have stayed) but on checking out they said that we had to pay additional.
Stayed 1 night in Apr 2025

8/10 Good

Aleesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with our room on the first night which was quickly remedied and we enjoyed the rest of our stay. Staff were very accommodating & Valet/Porter staff made were amazing.
Stayed 2 nights in Apr 2025

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Cassie

Stayed 1 night in Apr 2025

10/10 Excellent

Basileia

Liked: Amenities, property conditions & facilities
Great first experience staying at this hotel. We had the view of the sky tower and the city. Best view from our room.
Stayed 2 nights in Apr 2025