You can enjoy plasma TVs with satellite channels, and all 312 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and free toiletries, while pillow menus invite a good night's rest. 24-hour room service, free newspapers, and in-room massages are also available.
A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the spa tub and steam room. The buffet restaurant, Gusto at The Grand, serves Italian cuisine and is open for breakfast, lunch, and dinner. Enjoy the indoor swimming pool, fitness center, and sauna. A 24-hour business center, a meeting room, and limo/town car service are among the business amenities offered. Plus you'll find a casino, free WiFi in public areas, and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Auckland Central Business District hotel include Auckland Ferry Terminal and University of Auckland.
6 Mar. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for your 5 our of 5 rating, we truly value our guests taking the time to review their stay. We hope to welcome you back again soon!
2 Mar. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for your feedback and my apologies that your requests were not met by our team during your stay. I have addressed your comments with the team to ensure improvement is made and hope to welcome you back to The Grand in the future.
26 Feb. 2020 by Ruth Whitley - Guest Relations Executive
Thank you so much for your 5 out of 5 review. We really appreciate your feedback and hope to welcome you back again soon.
27 Feb. 2020 by Ruth Whitley - Guest Relations Executive
Hi Michael, Thank you for your high rating, we appreciate your feedback and hope to welcome you back to The Grand again soon.
20 Feb. 2020 by Ruth Whitley - Guest Relations Executive
Thanks for the wonderful rating. We hope to welcome you back to The Grand again soon.
17 Feb. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for providing feedback of your recent stay, this will be passed along to our housekeeping team. We are delighted the rest of your stay was excellent and we hope to welcome you back to The Grand again soon!
16 Feb. 2020 by Ruth Whitey - Guest Relations Executive
Thank you for taking the time to share your review. We hope to welcome you back to The Grand in the future.
6 Feb. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for your review, The Grill is a great addition to our hotel, and I will be sure to pass you compliments along to their management team. We hope to welcome you back to The Grand again soon.
28 Jan. 2020 by Ruth Whitley - Guest Relations Executive
Hi Natalie, We are delighted you enjoyed your stay with us and hope to welcome you back to the Grand Hotel in the future. Thank you for your review.
21 Jan. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for taking the time to review your stay at the Grand Hotel, we are delighted you enjoyed your stay with us and hope to welcome you back to the Grand Hotel in the future.
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gusto at The Grand - This buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
The Grill - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Please note that self parking is charged per exit.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Book a stay in a "Grand Presidential Suite" and receive complimentary fruit, water, and chocolate upon arrival.
Must book a "Grand Presidential Suite" to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®