A luxury stay in the heart of Auckland awaits you at The Grand by SkyCity. Within steps you'll find SkyCity Casino and Sky Tower. Highlights at this eco-friendly hotel include 11 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. Enjoy the indoor swimming pool, gym and sauna. Other amenities include a casino, free Wi-Fi in public areas and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include University of Auckland and Princes Wharf.
What's nearby
Sky Tower - 2 min walk - 0.2 km
SkyCity Casino - 2 min walk - 0.2 km
University of Auckland - 6 min walk - 0.6 km
Princes Wharf - 10 min walk - 0.9 km
Auckland Ferry Terminal - 11 min walk - 1.0 km
Getting around
Auckland Britomart Station - 12 min walk
Gaunt Street Tram Stop - 12 min walk
Auckland (AKL-Auckland Intl.) - 27 min drive
Restaurants
Aria Restaurant - 3 min walk
Andy's Burgers & Bar - 1 min walk
The Glass Goose - 1 min walk
Federal Delicatessen - 1 min walk
Depot Eatery & Oyster Bar - 1 min walk
About this property
The Grand by SkyCity
Luxury hotel with 11 restaurants and full-service spa
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.
A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.
This 5-star Auckland hotel is smoke free.
312 guestrooms or units
17 levels
11 dining venues
4 bars or lounges
Built in 2004
Casino
Childcare (surcharge)
Business centre (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Car service
Concierge
Newspapers in lobby (free)
Bellhop
Lift
No smoking on site
1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.
East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
11 restaurants
4 bars/lounges
Restaurants on site
Cassia
Depot
Huami
MASU
The Sugar Club
Things to do
Casino
Full-service spa
Gym
Indoor pool
Sauna
Steam room
Family friendly
In-room babysitting
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Business services
24-hour business centre
Meeting room
Full-service spa
12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
17 floors
Banquet hall
Built in 2004
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Entertainment
65-inch smart TV with premium cable/satellite channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for NZD 60.00 per day.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: NZD 200.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
Self-parking fee: NZD 35.00 per night
Valet parking fee: NZD 60.00 per night
Rollaway bed fee: NZD 60.00 per day
Credit card charges are subject to a surcharge of 1.8 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland
Frequently asked questions
What is the cancellation policy at The Grand by SkyCity?
The Grand by SkyCity offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at The Grand by SkyCity?
As of 2 July 2025, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 13 July 2025 start from AU$218.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at The Grand by SkyCity?
Yep, The Grand by SkyCity has a self car park for NZD 35.00 per night.
Are there any beaches close to The Grand by SkyCity?
The closest beach to The Grand by SkyCity is Takapuna Beach (6.8 km).
Is there a spa on site at The Grand by SkyCity?
Yep, East Day Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.
Does The Grand by SkyCity have a pool?
The Grand by SkyCity has an indoor pool.
What luxury perks are available at The Grand by SkyCity?
The Grand by SkyCity features a full-service spa, an indoor pool and 11 restaurants.
What makes The Grand by SkyCity a romantic place to stay?
A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Grand by SkyCity.
Is The Grand by SkyCity family-friendly?
You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Grand by SkyCity is a hit with families.
Does The Grand by SkyCity serve breakfast?
Yeah, our guests are hooked on the buffet breakfast here!
Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.
Is there a free airport shuttle available at The Grand by SkyCity?
No, The Grand by SkyCity does not offer an airport shuttle service.
Is there a bar or restaurant at The Grand by SkyCity?
Yep, The Grand by SkyCity has 11 restaurants.
What time are check-in & check-out at The Grand by SkyCity?
Check-in begins at 3:00 PM. Check-out time is 11 AM.
Are pets allowed at The Grand by SkyCity?
No, pets are not allowed.
The Grand by SkyCity Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The valet guy made our stay super special, he is the face of The Grand,
The room needs some updating bathroom door was water damage, wear and tear in the room just needs a good refresh.
Also we had four in the room and had to constantly request more bath towels as was only we’re left with two towels until the end of the stay. Toilet paper was another issue was never left enough. But when we rang it was brought up within like 10mins.
Only two jets working in the spa and the spa was very cloudy.
Overall was a great stay and would stay again the reason for the 5 Stars was the valet guy. If it’s wasn’t for him I think I would give it 2 stars.
Comfortable bed and pillows. Quiet and central with lots of dining options.
Valet parking was easy and all staff were friendly and helpful.
Would have liked to receive by VIP drinks voucher but this was never mentioned.
The Grand by Sky City provides an unparalleled combination of outstanding service, top-tier facilities, and a dining experience that's second to none. I wouldn't hesitate to return and would highly recommend it to anyone seeking a luxurious and unforgettable getaway.
What a excellent hotel from booking in to leaving the staff was so friendly went out of their way to assist us. The hotel is very central to the night life hanour shops etc.
Definitely would return
TheGrand and police can do nothing about the groups that hang out about 50m from the property but can sort the parties overttaking the 7th fl smoking area. Put up CCTV with signs. Everytime we go for an event the 7th fl is taken over with drinking, taking all the furniture and blasting music. We cant be the only ones to experience this. Everyone is there for the experience but when any group takes over an entire section, its below TheGrand experience.
Nice property which is centrally located and within walking distance to shopping, a variety of dining options, transportation and a casino. I appreciated their pool and sauna but was disappointed by their hot tub. It was warm but none of the jets were working.