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Four Points by Sheraton Anaheim

3.0 star property
Resort with an outdoor pool, near Disney California Adventure® Park

Photo gallery for Four Points by Sheraton Anaheim

Exterior
Reception
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$189
includes taxes & fees
22 June - 23 June

Explore the area

Map
1221 S Harbor Blvd, Anaheim, CA, 92805
  • Disneyland® Resort
    ‪13 min walk‬
  • Disney California Adventure® Park
    ‪14 min walk‬
  • Downtown Disney® District
    ‪18 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View

Suite, 1 King Bed, Non Smoking, Pool View

Suite, 1 King Bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Anaheim Marriott Hotel

Anaheim Resort
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 2,167 reviews
The price is AU$305
includes taxes & fees
5 July - 6 July
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About the area

Anaheim

At Four Points by Sheraton Anaheim you'll be 1.7 km (1 mi) from Disney California Adventure® Park and 1.7 km (1.1 mi) from Downtown Disney® District. Highlights at this resort include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Tru Grits, serves Fusion cuisine and is open for breakfast, lunch and dinner. Palapa Bar is the resort's own bar, serving drinks along with light fare. Enjoy the gym and Hot tub. 3312 square feet (308 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .This 3-property class Anaheim Resort resort is 2.4 km (1.5 mi) from Anaheim Convention Center and 4.8 km (3 mi) from Angel Stadium of Anaheim.
View more Resorts in AnaheimOpens in a new window

What's nearby

  • Disneyland® Resort - 13 min walk - 1.0 km
  • Disney California Adventure® Park - 14 min walk - 1.2 km
  • Downtown Disney® District - 18 min walk - 1.5 km
  • House of Blues Anaheim - 18 min walk - 1.6 km
  • Anaheim Convention Center - 4 min drive - 3.4 km

Getting around

  • Santa Ana Regional Transportation Center - 10 min drive
  • Orange County, CA (SNA-John Wayne) - 18 min drive

Restaurants

  • ‪Tomorrowland - ‬15 min walk
  • ‪Big Thunder Mountain Railroad - ‬18 min walk
  • ‪Sleeping Beauty Castle - ‬16 min walk
  • ‪Jolly Holiday Bakery Cafe - ‬5 min drive
  • ‪Plaza Inn - ‬17 min walk

About this property

Four Points by Sheraton Anaheim

Resort with an outdoor pool, near Disney California Adventure® Park
Four Points by Sheraton Anaheim offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this resort measures 3312 square feet (308 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Anaheim. For a fee, parking is available.

This 3-star Anaheim resort is smoke free.

  • 248 guestrooms or units
  • 5 levels
  • 3312 sq ft of conference space
  • 308 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Anaheim offers 248 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Languages

Chinese (Mandarin), English, Japanese, Spanish

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Exterior

Holiday Inn Hotel & Suites Anaheim by IHG

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  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,688 reviews
The price is AU$183
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Parking on site (USD 34 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.95 for adults and USD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palapa Bar
  • Tru Grits

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,312 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.95 for children
  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD150 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anaheim Menage
Four Points Sheraton Anaheim Hotel
Hotel Menage Anaheim Boutique Hotel Anaheim
Menage Anaheim
Menage Anaheim Boutique
Menage Anaheim Boutique Anaheim
Menage Boutique
Hotel Menage Boutique Hotel
Four Points Sheraton Anaheim
Hotel Ménage
Four Points Sheraton Anaheim Resort
Menage Hotel Anaheim
Hotel Menage Anaheim
Hotel Menage Anaheim Boutique Hotel
Four Points by Sheraton Anaheim Resort
Four Points by Sheraton Anaheim Anaheim
Four Points by Sheraton Anaheim Resort Anaheim

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Anaheim?

Four Points by Sheraton Anaheim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Anaheim?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Anaheim on 16 June 2025 start from AU$205.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Anaheim?

Yep, Four Points by Sheraton Anaheim has a self car park with in/out privileges for USD 34.00 per night.

Are there any beaches close to Four Points by Sheraton Anaheim?

The closest beach to Four Points by Sheraton Anaheim is Bolsa Chica State Beach (18.1 km).

Does Four Points by Sheraton Anaheim have a pool?

Yep, and guests recommend it! Four Points by Sheraton Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 24 hours.

What makes Four Points by Sheraton Anaheim a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Anaheim.

Is Four Points by Sheraton Anaheim family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Anaheim is a hit with families.

Does Four Points by Sheraton Anaheim serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Anaheim?

No, Four Points by Sheraton Anaheim does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Anaheim?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Anaheim?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Four Points by Sheraton Anaheim Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1008 reviews
Rating 8 - Good. 188 out of 1008 reviews
Rating 6 - Okay. 170 out of 1008 reviews
Rating 4 - Poor. 145 out of 1008 reviews
Rating 2 - Terrible. 187 out of 1008 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pretty good hotel.

location was pretty good, price was fair. i selected because it has EV charging. liked that there was a bar / restaurant to relax at the end of the day.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Lori

Travelled with family
Liked: Amenities
It would be a 5 star but the water for taking a shower was not very hot
Stayed 1 night in Feb 2025

10/10 Excellent

Tory

Stayed 5 nights in Feb 2025

2/10 Terrible

Katrina

Stayed 1 night in Feb 2025

4/10 Poor

Christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Grace

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

FOREST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

McKenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely good for the price.

The staff was amazing! When they found out we were celebrating a birthday, they upgraded us to a suite. The room was nice and large and the shower was great. The only cons were that the lighting in the room was so dark and the mini fridge didn't have a freezer.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kuldeep

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make a mistake to book without seeing the property. That picture they showed on expedia website, hotel was not like that. Outside swimming pool water was freezing and the hot tub was very small. When we checked in washroom fan was not working and maintenance guy said he had to advise his supervisor. When we checked out that was same, washroom shower leaking all time we stayed there.The room door was hard to open.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

6/10 Okay

Tiffany

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was an ok hotel. It’s right by the freeway and you can hear that at night. The hotel isn’t very clean, but for the price it was just what we needed.
Stayed 4 nights in Jan 2025

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty, inexperienced staff, odd check in conditions, for example no explanation why you tap your credit card, and no $ amount shown on the machine etc. bar not opened until 530pm, floors were dirty, no hand sanitizer in the foyer, no service on local transport, staff didn't know etc.
Stayed 8 nights in Dec 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will beg for clean sheets

We love the location of this hotel, it makes for an easy walk to and from Disneyland each day. However, upon arriving, we noticed the room was not very clean. Felt overall dusty and grimy.We were told at check-in that the room would be cleaned after two days. After spending two nights there, I called the front desk and asked for our room to be serviced while we spent the day at Disneyland. We had a little boy get sick the previous night and we’re in desperate need of clean linens and towels. We returned to the room late that evening to find that our room had not been serviced. My husband called the front desk and requested new sheets and towels. He was brought up two fleece blankets and 12 pillowcases. I went to the front desk to talk to them about it and waited in line for 10 or 15 minutes before giving up. There was only one person working the front desk and many people waiting. I am saddened by your experience as we have stayed here before and have really enjoyed it. We will not be returning unless they are able to make it right.
Stayed 4 nights in Jan 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Condition of lobby was good. Great staff. Condition of room was poor. Things were dirty in the room. Damaged furniture. Lights that did not work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel Faith

Stayed 3 nights in Dec 2024

6/10 Okay

alaina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy 15 minute walk to Disneyland. Very load from the freeway and fire works. Reception seems to be understaffed with only 1 person working making check in/out and any questions a very long process. Location is decent for Disney, but not close to many shops and restaurants if you do not have a car. I will be looking at different hotels for my next trip to Disneyland.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hated it here

Horrible experience. Bed bugs and dirty sheets and bathroom not cleaned upon arrival
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 4 nights in Dec 2024

10/10 Excellent

Joanna

Stayed 2 nights in Dec 2024

2/10 Terrible

Vijaya Krishna

Stayed 3 nights in Dec 2024

2/10 Terrible

Ana

Stayed 2 nights in Nov 2024