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4.6 out of 5

"Property is fairly new and located in a good spot just outside the city. Easy to access and staff were very friendly and accomodating. Would stay here ... " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Quest on Franklin. Within a short 5-minute stroll, you'll find popular places like Adelaide Central Market and Victoria Square. Highlights at this aparthotel include in-room free WiFi and free Internet.

You can enjoy a TV with digital channels, and each apartment features a sitting area, a coffee/tea maker, and a rice cooker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Room service, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a free grocery shopping service. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Adelaide Central Business District aparthotel, attractions include Rundle Mall and Adelaide Casino.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$170* Per night/room 20 Jun. - 21 Jun.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest on Franklin ratings based on 186 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest on Franklin

Everyone (127) Couples (36) Business (1) Family (18)
5 out of 5

Posted by on 25 May 2021

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4 out of 5
Property is fairly new and located in a good spot just outside the city. Easy to access and staff were very friendly and accomodating. Would stay here again.

Posted by on 10 May 2021

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5 out of 5

Posted by on 9 May 2021

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1 out of 5
Accomodation was pre-paid but hotel charged again the night before checkout leaving me with

Posted by on 28 Apr. 2021

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4 out of 5
Parking was across the road at the bus station, parking ticket didn’t work but they sorted it out when I get back. Bus station not the cleanest

Posted by on 18 Apr. 2021

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5 out of 5
I was very impressed with the apartment like quality of the room - separate bedroom, a define lounge area separate from the very well equipped kitchenette. All areas and rooms are well furnished with quality furniture and fittings, and lovely and roomy. An added bonus is the little balcony, which is great to catch some fresh air and, from my room, views across the city towards the sea. I thoroughly recommend this accommodation, especially if you are intending on spending a few days - buy in or bring your own food and save money by cooking some meals.

Posted by on 2 Apr. 2021

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4 out of 5
Great location and perfect room for a business stay.

Posted by on 1 Apr. 2021

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3 out of 5

Posted by on 31 Mar. 2021

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4 out of 5
Immaculate condition. Did not like off site parking. Very inconvenient

Posted by on 21 Mar. 2021

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5 out of 5

Posted by on 15 Mar. 2021

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Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Event space at this aparthotel measures 818 square feet (76 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Quest on Franklin. The aparthotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available. This 4.5-star Adelaide aparthotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 14 levels
  • 818 sq ft of conference space
  • 76 sq m of conference space
  • Built in 2013
  • Coffee shop
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Adelaide, SA Airport (ADL) (7.3 km / 4.5 mi)
  • Train station: Pirie Street Tram Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest on Franklin offers 117 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and rice cookers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Digital television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day (in/out privileges)
  • Extended parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Franklin
  • Quest Franklin Adelaide
  • Quest Franklin Apartment
  • Quest Franklin Apartment Adelaide
  • Quest on Franklin Adelaide
  • Quest on Franklin Aparthotel
  • Quest on Franklin Aparthotel Adelaide

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.