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4.6 out of 5

"Lovely room and close and convenient " More

By a verified traveller on Sun 26 Jun 2022

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Quest on Franklin. Within steps you'll find Adelaide Parklands and Adelaide Central Market within a short 5-minute stroll. Highlights at this aparthotel include in-room free WiFi and free Internet.

You can enjoy a TV with digital channels, and each apartment features a sitting area, a coffee/tea maker, and a rice cooker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Room service, a safe, and a hair dryer are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a free grocery shopping service. Added amenities include a coffee shop/cafe and laundry facilities. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Adelaide Central Business District aparthotel include Victoria Square and Adelaide Town Hall.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 28 Aug. - 29 Aug.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest on Franklin ratings based on 207 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest on Franklin

Everyone (132) Couples (42) Business (1) Family (25)
5 out of 5
Great

Posted by on 27 Jun. 2022

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5 out of 5
Lovely room and close and convenient

Posted by on 26 Jun. 2022

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5 out of 5
The location is excellent. Close to many restaurants, parking directly opposite and walking distance to a great breakfast cafe. The room was spotless and perfectly suited my needs.

Posted by on 26 May 2022

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5 out of 5
Excellent presentation, facilities and location Friendly staff that care about their guests.

Posted by on 23 May 2022

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5 out of 5
Overnight stay was good. Didn’t go out, stayed in and had deliveroo. Very helpful staff

Posted by on 14 May 2022

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5 out of 5
The location was great and room was very clean and spacious.

Posted by on 9 May 2022

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3 out of 5
The cleanliness of the room wasn’t the best. There was a large amount of fluff and dirt on top of the headboard which I complained about and it was promptly cleaned, but it was so obvious so didn’t understand why it was left for so long. The knives were filthy, the tv, windows needed to be cleaned as well. We had a Neighbour that had small children who were very noisy very early in the morning (running up and down continuously). As there was a time difference it’s really started at 4am. Not happy. Next day there were new people staying and they were just as noisy. Having a party. Being a long weekend and there for a few days R and R we weren’t very happy. The hotel staff were quite impersonal and whilst happy to help, we didn’t feel like it would be a place we’d go back too.

Posted by on 26 Apr. 2022

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5 out of 5
The friendly staff who did everything to make arrival and departure easy including having a facility to look after luggage once checked out.

Posted by on 8 Apr. 2022

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5 out of 5
Spacious two bedroom suite, was brilliant, clean. very comfortable in every aspect. Large bedrooms well and appointed in every way, Great view of the Gulf and Sunset. Fantastic stay and experience, have to come back in for longer.

Posted by on 6 Apr. 2022

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5 out of 5
Always friendly and welcoming. Close enough to popular sights.

Posted by on 1 Apr. 2022

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Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. Event space at this aparthotel measures 818 square feet (76 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Quest on Franklin. The aparthotel can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available. This 4.5-star Adelaide aparthotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 14 levels
  • 818 sq ft of conference space
  • 76 sq m of conference space
  • Built in 2013
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest on Franklin offers 117 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Digital television is provided. Full-sized refrigerators/freezers, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day (in/out privileges)
  • Extended parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Franklin
  • Quest Franklin Adelaide
  • Quest Franklin Apartment
  • Quest Franklin Apartment Adelaide
  • Quest on Franklin Adelaide
  • Quest on Franklin Aparthotel
  • Quest on Franklin Aparthotel Adelaide

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.