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4.6 out of 5

"We were upgraded to a 2 bedroom apartment which was great " More

By a verified traveller on Fri 14 Feb 2020

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Quest on Franklin. Within a short 5-minute stroll, you'll find popular places like Adelaide Central Market and Victoria Square. Highlights at this property include in-room free WiFi and free Internet.

You can enjoy a TV with digital channels, and each apartment features an iPod dock, free bottled water, and a safe. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A hair dryer, a phone, and an iron/ironing board are also available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and has a free grocery shopping service. Added amenities include a coffee shop/café and laundry facilities. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Adelaide Central Business District property, attractions include Rundle Mall and Adelaide Casino.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$141* Per night/room 10 Jul. - 11 Jul.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest on Franklin ratings based on 170 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest on Franklin

Everyone (118) Couples (31) Business (1) Family (17)
5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

2 Jun. 2020 by .

Dear Traveler, Thank you for your 5 star rating. Regards, Quest on Franklin

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

2 Jun. 2020 by .

Dear Traveler, Thank you for your 5 start review of Quest on Franklin. Regards, Quest on Franklin

5 out of 5
We were upgraded to a 2 bedroom apartment which was great

Posted by , from Renmark on 14 Feb. 2020

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Comment from Hotel Management

2 Jun. 2020 by .

Dear Lynette, Thank you for your feedback. We a pleased to hear you enjoyed your complimentary upgrade. Hope to see you again one day in the future. Regards, Quest on Franklin

5 out of 5

Posted by on 6 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Quest on Franklin

Hi Traveler, Thank you for choosing to stay at Quest on Franklin and taking the time to provide us with valuable feedback. We look forward to welcoming you back again soon. Kind Regards, Shane Tatterson Front Office Manager

5 out of 5
Quiet, well equipped, large, spotlessly clean, centrally locates to Adelaide CBD and markets

Posted by on 31 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Quest on Franklin

Hi Traveler, Thank you for choosing to stay at Quest on Franklin and taking the time to provide us with valuable feedback. I am happy you enjoyed our apartments and location. We look forward to welcoming you back again soon. Kind Regards, Shane Tatterson Front Office Manager

5 out of 5
Comfortable, modern, friendly staff, great location

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Quest on Franklin

Hi JM, Thank you for choosing to stay at Quest on Franklin and taking the time to provide us with valuable feedback. I am glad you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind Regards, Shane Tatterson Front Office Manager

4 out of 5
We stayed at Quest on Franklin for one night. The location was good. There was a Coles within walking distance for food and it was easy to get to the airport the next day. The staff were friendly and helpful. Assisted me with luggage as I had an elderly family member with me. Parking can be a bit tricky. There is a loading zone out the front which allowed me to get my elderly family member out of the car, unload the luggage and get her to the room. I'm not sure how long you are legally allowed to stop there. Or if parking inspectors patrol the area. it's probably not a problem for most people as mobility wouldn't be an issue. Just something to keep in mind if it is.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Quest on Franklin

Hi Soleil, Thank you for choosing to stay at Quest on Franklin. We appreciate you taking the time to provide us with valuable feedback. I am glad you enjoyed you short stay with us. We look forward to welcoming you back soon. Kind Regards Shane Tatterson Front Office Manager

5 out of 5
The little extra touches...delivering luggage to our room, extra towels, large rooms

Posted by on 11 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by Quest on Franklin

Hi Anonymous, Thank you for choosing to stay at Quest on Franklin. We appreciate you taking the time to provide us with valuable feedback. I am really glad you enjoyed you stay in our apartments. We look forward to welcoming you back again soon. Kind Regards Shane Tatterson Front Office Manager

5 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Quest on Franklin

Hi Traveler, Thank you for choosing to stay at Quest on Franklin. We appreciate you taking the time to provide us with valuable feedback. We look forward to welcoming you back again soon. Kind Regards Shane Tatterson Front Office Manager

5 out of 5
Loved it would definitely recommend to family and friends

Posted by on 31 Jul. 2019

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Comment from Hotel Management

13 Aug. 2019 by Quest on Franklin

Hi Anonymous, Thank you for choosing to stay at Quest on Franklin. We appreciate you taking the time to provide us with valuable feedback. We look forward to welcoming you back again soon. Kind Regards Shane Tatterson Front Office Manager

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Event space at this apartment measures 818 square feet (76 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Quest on Franklin. The apartment can provide concierge services and a complimentary grocery shopping service. For a fee, parking is available. This 4.5-star Adelaide apartment is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 14 levels
  • 818 sq ft of conference space
  • 76 sq m of conference space
  • Built in 2013
  • Coffee shop
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Adelaide, SA Airport (ADL) (7.3 km / 4.5 mi)
  • Train station: Pirie Street Tram Station (0.5 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quest on Franklin offers 117 air-conditioned accommodations with iPod docking stations and safes. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Adelaide apartment provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day (in/out privileges)
  • Extended parking fee: AUD 25 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Franklin
  • Quest Franklin Adelaide
  • Quest Franklin Apartment
  • Quest Franklin Apartment Adelaide
  • Quest on Franklin Adelaide
  • Quest on Franklin Apartment
  • Quest on Franklin Apartment Adelaide

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.