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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel with a 24-hour front desk, steps from Adelaide Convention Centre

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Suite, 1 King Bed
Sports facility
Property entrance
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi
The current price is AU$120
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(88 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Adelaide

Grosvenor Hotel Adelaide by Accor places you in the centre of Adelaide, steps from Adelaide Convention Centre and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.

What's nearby

  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km
  • Adelaide Oval - 8 min walk - 0.8 km
  • Adelaide Zoo - 15 min walk - 1.3 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪Parlamento - ‬1 min walk
  • Woolshed on Hindley
  • ‪Bean Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

What is the cancellation policy at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on 14 Sept 2025 start from AU$120.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Hotel Adelaide by Accor?

Yep, Grosvenor Hotel Adelaide by Accor has a secured covered self car park for AUD 25.00 per night.

Are there any beaches close to Grosvenor Hotel Adelaide by Accor?

The closest beach to Grosvenor Hotel Adelaide by Accor is Glenelg Beach (10.1 km).

Is Grosvenor Hotel Adelaide by Accor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Grosvenor Hotel Adelaide by Accor is a hit with families.

Does Grosvenor Hotel Adelaide by Accor serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Grosvenor Hotel Adelaide by Accor?

No, Grosvenor Hotel Adelaide by Accor does not offer an airport shuttle service.

What time are check-in & check-out at Grosvenor Hotel Adelaide by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Grosvenor Hotel Adelaide by Accor?

No, only service animals are allowed.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are very good for the price. I think the external humming noises coming from air con or power units outside the unit is something you could look at but you do tend to get used to it. Could offer better TVs for chromcastng and cooked breakfast buffet than just toast or cereals.
Stayed 4 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I found the rooms to be outdated, and parts of the bathroom was moldy.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable stay with room for a few improvements We recently stayed at The Grosvenor and overall had a pleasant experience. The staff were excellent—friendly, efficient, and accommodating. Check-in was seamless, parking was convenient, and checkout was straightforward, which made the stay smooth and hassle-free. That said, there were a few areas that could use some attention. The room felt dated, with curtains that didn’t function properly. There was no air con control in the room, which made it rather stifling, especially if you prefer cooler temperatures. Additionally, because the property is older, the windows aren’t fully soundproof, and our room was adjacent to the Strathmore pub, overlooking the busy North Terrace. This made for some noise at night. Overall, if you’re mainly looking for strong service and easy logistics, The Grosvenor delivers. If possible, selecting a quieter room or one with improved climate control would make a big difference for a more restful stay. I appreciate the staff’s professionalism and would consider returning with these improvements in mind.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
was a little disappointed as we did an online check in 24 hours before hand to save waiting. As it was the lady, I had had trouble finding my booking. But it got sorted 10 - 15mins in waiting. But overall, always a pleasant stay at the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cockroach in bedroom, housekeeping did not change wet towels left for changing,
Stayed 5 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say much for the breakfast other then that all good
Stayed 1 night in Jul 2025

8/10 Good

Shirley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Had a great weekend in n Adelaide, I checked in on the app but when I mentioned this to the receptionist at arrival she glared at me. All other receptionist were fantastic. Please explain to me about the random heating button next time because I couldn't see any info on it and one night i kept awake because j was so cold.
Stayed 2 nights in Aug 2025

8/10 Good

Diana

Travelled with partner
Liked: Amenities
The room was small and the bathroom large. It was good for our overnight stay. Good value for money.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Lift out
Stayed 3 nights in Jul 2025

8/10 Good

Jemma

Liked: Staff & service, property conditions & facilities
Hotel was clean but small. Great value for money. Staff where friendly
Stayed 1 night in Jul 2025

2/10 Terrible

Guy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The true nature/quality (lack thereof) of this very disappointing hotel is certainly only discovered AFTER checking in, as it's representation pictorially is, at best, misleading. This is a very rundown and unloved property that is in serious need of significant/major renovation. There were no redeeming qualities to this property, and I would not recommend anyone to stay there. There is an old saying in hotels - "You cannot ask people to pay for something that is less than what they get at home for free". This is a woeful hotel and is certainly not to Mercure/Accor standards and should be removed from their portfolio.
Stayed 2 nights in Jul 2025

4/10 Poor

Anthony

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I’ve actually contacted the hotel in email but I’ve yet to receive a response. Firstly, the air con wasn’t functioning properly and the room swung between hot and cold. There wasn’t a option to open a window or anything so that was pretty unpleasant. The water from the taps was opaque and when we attempted to have showers in the morning before leaving, we found it was broken and the lever wouldn’t stay up. I did call reception who offered us a room down the hall to shower on, but given we had to leave in the next half an hour that really wasn’t convenient. I was trying to explain that to reception but the phone literally fell apart in my hand, the cord coming out and not staying in. It would have been borderline comedic if we hadn’t just spent almost 150 dollars for hard beds in a hot room with undrinkable water and no showers. Oh also we got like 2 glasses between three people. Weird. Anyway, you’d be better off staying in a hostel given you are t guaranteed being able to shower in your own room. I’ve asked for a partial refund, which I think is more than fair, and I’ll update when I hear back
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
A very basic hotel & the funds were quite small, but very clean & tidy. Also excellent value for money, & cost to casino/train station/Adelaide Oval which was very handy. Staff friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Hitoshi

Stayed 1 night in May 2025

10/10 Excellent

Darren

Stayed 1 night in May 2025

6/10 Okay

Keith

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to CBD and footy
Stayed 1 night in May 2025

10/10 Excellent

Marilei

Stayed 3 nights in May 2025

6/10 Okay

csaba

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Great location for on going travel and / or convenient for Adelaide experiences . Can get dangerous at night around the hotel location which is a shame
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Roxanne

Liked: Cleanliness
Water needed to hottter in shower.
Stayed 1 night in May 2025

6/10 Okay

Rosemary

Uh
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Billyanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy easy and convenient.
Stayed 5 nights in Apr 2025