"Staff was excellent. Other services provided were functional although minimal. Breakfast was not great, no cooked food, also missing proper cutlery. " More
This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.
12 Mar. 2024 by Courtney, Assistant Front Office Manager
Dear Dejan,Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. I am delighted to read that you enjoyed the service provided by our teams here. The hotel underwent a name change and re-branding into an economy hotel as of the 10th February 2021. We have permanently closed our restaurant down indefinitely; this was not a decision made lightly. We are now only offering a grab & go style continental breakfast served in biodegradable crockery and cutlery every morning that continues to serve toast, pastries, cereal, fruit, juice, tea and coffee. I am very sorry this isn't the breakfast you were hoping for, I will share your feedback with our management team.Overall, we sincerely hope your stay was comfortable and we do appreciate you sharing your concerns and honest feedback with us. It is our hope that you will consider staying with us again, and giving us the opportunity to better serve you.Sincerely,Courtney, Assistant Front Office Manager
11 Mar. 2024 by Courtney, Assistant Front Office Manager
Dear George,Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide.We sincerely apologise for any inconvenience and discomfort you experienced during your stay. Your feedback will be passed over to our management team for review and appropriate follow up.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Courtney, Assistant Front Office Manager
8 Mar. 2024 by Courtney, Assistant Front Office Manager
Dear Jon,Thank you for rating your stay with us at the Grosvenor Hotel Adelaide 3/5.We sincerely apologise for any inconvenience and discomfort you experienced during your stay. We appreciate you sharing your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Courtney, Assistant Front Office Manager
5 Mar. 2024 by Courtney, Assistant Front Office Manager
Dear Rosslyn De, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide.We sincerely apologise for any inconvenience and discomfort you experienced during your stay. Your feedback will be passed over to our management team for review and appropriate follow up.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Courtney, Assistant Front Office Manager
2 Mar. 2024 by Courtney, Assistant Front Office Manager
Dear Grant,Thank you for rating your stay with us at the Grosvenor Hotel Adelaide 4/5! Thank you again for sharing your rating, and we look forward to welcoming you back for a return visit.Sincerely,Courtney, Assistant Front Office Manager
29 Feb. 2024 by Courtney, Assistant Front Office Manager
Dear Belinda,We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel, especially the service provided by our teams here. I 100% agree with you on our location being excellent, very close to everything the Adelaide CBD has to offer when travelling to South Australia.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Courtney, Assistant Front Office Manager
27 Feb. 2024 by Courtney, Assistant Front Office Manager
Dear Deb,We very much appreciate your comments regarding your stay at the Grosvenor Hotel Adelaide. I am delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. I 100% agree with you on our location being excellent, very close to the Adelaide Fringe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Courtney, Assistant Front Office Manager
26 Feb. 2024 by Courtney, Assistant Front Office Manager
Dear Brenton,Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide.We sincerely apologise for any inconvenience and discomfort you experienced during your stay. Your feedback will be passed over to our management team for review and appropriate follow up. The hotel underwent a name change and re-branding into an economy hotel as of the 10th February 2021. We have permanently closed our restaurant down indefinitely; this was not a decision made lightly. We are now only offering a grab & go style continental breakfast served in biodegradable crockery and cutlery every morning that continues to serve toast, pastries, cereal, fruit, juice, tea and coffee. I am very sorry this isn't the breakfast you were hoping for, I will share your feedback with our management team.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Courtney, Assistant Front Office Manager
23 Feb. 2024 by Courtney Assistant Front Office Manager
Dear Phillip,Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. We were saddened to read that your room and the hotel was not up to expectations as while we are unable to deny the general condition of the room and hotel given its age, the hotel conducted a de-branding exercise in 2021 by removing the Mercure brand and returning the hotel to its original name the Grosvenor Hotel Adelaide to enable us to reposition it as an economy hotel in the twilight of its existence as the intention is to completely redevelop the property in the not-too-distant future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Courtney Assistant Front Office Manager
20 Feb. 2024 by Courtney, Assistant Front Office Manager
Dear Jenny,Thank you for rating your stay with us at the Grosvenor Hotel Adelaide 3/5.We sincerely apologise for any inconvenience and discomfort you experienced during your stay. We appreciate you sharing your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Courtney, Assistant Front Office Manager
As a guest of Grosvenor Hotel Adelaide, you'll find tour/ticket assistance, a vending machine, and multilingual staff. Public spaces have free WiFi. Grosvenor Hotel Adelaide also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Adelaide hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.