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Grosvenor Hotel Adelaide by Accor

3.5 star property

Photo gallery for Grosvenor Hotel Adelaide by Accor

Property entrance
Miscellaneous
Suite, 1 King Bed
Exterior
Eco-friendly toiletries, hair dryer, towels, soap

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room
The current price is AU$125
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(102 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2

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About the area

Adelaide

Grosvenor Hotel Adelaide by Accor places you in the centre of Adelaide, steps from Adelaide Convention Centre and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Adelaide Central Business District hotel include Rundle Mall and University of Adelaide.

What's nearby

  • Adelaide Casino - 2 min walk - 0.2 km
  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Adelaide Festival Centre - 3 min walk - 0.3 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬1 min walk
  • ‪Platform 10 - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Frequently asked questions

What is the cancellation policy at Grosvenor Hotel Adelaide by Accor?

Grosvenor Hotel Adelaide by Accor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grosvenor Hotel Adelaide by Accor?

As of 25 Feb 2026, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide by Accor on 22 Mar 2026 start from 125.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grosvenor Hotel Adelaide by Accor?

Yep, Grosvenor Hotel Adelaide by Accor has a secured covered self car park for AUD 25.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Grosvenor Hotel Adelaide by Accor?

The closest beach to Grosvenor Hotel Adelaide by Accor is Glenelg Beach (10.1 km).

Is Grosvenor Hotel Adelaide by Accor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Grosvenor Hotel Adelaide by Accor is a hit with families.

Does Grosvenor Hotel Adelaide by Accor serve breakfast?

Yep, continental brekkie is available daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Grosvenor Hotel Adelaide by Accor?

No, Grosvenor Hotel Adelaide by Accor does not offer an airport shuttle service.

What time are check-in & check-out at Grosvenor Hotel Adelaide by Accor?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Grosvenor Hotel Adelaide by Accor?

No, only service animals are allowed.

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Evangelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Reception and house keeping staff were very helpful, answered our questions and accomodated our needs. Location excellent - close to Adelaide University. Will come back again.
Stayed 6 nights in Feb 2026

10/10 Excellent

Paula

Room clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Ursula

Liked: Cleanliness, amenities
Spaciuos room Friendly staff
Stayed 10 nights in Jan 2026

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I didn’t say I ended up booking somewhere else once I checked in. The room was musty and had a terrible smell
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Stayed 1 night in Jan 2026

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, one comfortable bed - second bed was hard
Stayed 1 night in Jan 2026

10/10 Excellent

jon

Stayed 1 night in Dec 2025

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff are friendly, room wasnt great, thhere was splatters of toothpaste from previous occupants on the tiles, looked like left over fecal matter in the water in the toilet. The air conditioning is absolutely terrible, especially on hot days like yesterday, could not get comfortable. The tv in the room kept displaying an error with the HDMI cable.
Stayed 1 night in Dec 2025

4/10 Poor

Jerin

Disliked: Cleanliness
Room is small and smelly. Smells mould. Only 1 lift work. Not recommending
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
All good thanks
Stayed 1 night in Dec 2025

8/10 Good

Vivienne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet hotel. Courteous staff.
Stayed 3 nights in Nov 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room recently upgraded, quite spacious,clean, close to train station and tram. Reasonable rates. This is our second time staying here, the hotel rooms are in the process of being upgraded, would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was really convenient
Stayed 2 nights in Nov 2025

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very pleasant, helpful and courteous, although the cleaning wasn't quite up to scratch on the third day - rubbish bins not emptied even though one was quite full. Otherwise no complaints.
Stayed 3 nights in Nov 2025

8/10 Good

Michael, wasleys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good staff was good carpark abit small
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean room, comfy bed, front desk were very helpful and responsive
Stayed 2 nights in Nov 2025

6/10 Okay

sharon

Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. I had the misfortune of having to stay twice, as it was too late to cancel once I saw how bad it was. The room was filthy, I didn’t even take my shoes off there was so much debris in the ground. The shower was repulsive—black mold, grimy bathmat. I didn’t shower at all. This is barely a step up from a hostel.
Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
This was so unbelievably below expectations. The room was filthy--crumbs on the floor, cups and mugs clearly used and not cleaned, stains everywhere--and the windows were opaque and curtains didn't open, so the room was dark. The entire premises were unwelcoming, in poor condition, and felt unsafe. It was so bad I left early and just sat at the airport for extra hours. Truly the worst impression of Adelaide.
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TV in the room needs to be replaced. Some times the picture didn’t work. The room was a bit of an odd setup. The parking was very tight and some spaces taken up by one car due to the tightness. Staff were great. Very clean.
Stayed 1 night in Nov 2025

8/10 Good

Graeme

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff very helpful and great location to get to things happening in the city. Dated and a bit shabby in the rooms.
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Amenities
Very clean room
Stayed 2 nights in Nov 2025

8/10 Good

Joanne

Travelled with family
Disliked: Property conditions & facilities
Lovely staff. Clean and comfortable
Stayed 1 night in Nov 2025