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4.2 out of 5

"The 1 bedroom flat was spacious and comfortable. I have read other reviews complaining that it was "run down". Maybe it does look a bit tired, but s ... " More

By a verified traveller on Sun 08 Dec 2019

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Studio Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Family Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Mansions on Pulteney places you in the center of Adelaide, within a short 5-minute stroll of popular places like Rundle Mall and University of Adelaide. Highlights at this property include in-room kitchenettes, free WiFi, and LCD TVs.

Each apartment features digital TV, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop.

This smoke-free apartment building offers free WiFi in public areas, tour/ticket assistance, and luggage storage. Other amenities include laundry facilities, an elevator, and a reception hall. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 3.5-star Adelaide Central Business District property include Adelaide Botanic Gardens and Adelaide Casino.

Mansions on Pulteney ratings based on 247 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mansions on Pulteney

Everyone (141) Couples (67) Business (1) Family (30)
2 out of 5
Spacious but very dated rooms, no adjustable airconditioning (room was too hot). Bed was fine. Noisy construction out the back - not their fault obviously, but they could have warned me.

Posted by on 20 Feb. 2020

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1 out of 5
The only thing good was the location.. It’s the first time I’ve woken up at 4am and booked another hotel (only $17 more but worth so much more!!).. The room had a smell of petrochemicals, was in poor condition, the bathroom was too cramped to be safe and it was difficult to access because of cramped stairs.. I don’t mind self check in BUT the front door is a few steps away from an alley.. I felt unsafe and because there’s no night porter on site when I needed help I became annoyed.. When women travel alone and are checking in after reception closes there SHOULD be a night porter.. I complained to management who rang me but they dismissed my concerns like I was hysterical.. Perhaps being a rape victim does make me paranoid but the lack of basic human decency was appalling.. I’ll be skipping the accommodations offered by this hotel group..

Posted by on 21 Dec. 2019

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5 out of 5
The 1 bedroom flat was spacious and comfortable. I have read other reviews complaining that it was "run down". Maybe it does look a bit tired, but so what? I get sick of perfectly serviceable hotels being gutted and the interiors replaced with glitzy glass walls. Think of the environmental cost of pointless cosmetic refurbishment. The location in the city centre couldn't be better. There was some noise from the construction of an ugly tower block next door, though it looks like it might be nearing completion.

Posted by , from Canberra on 8 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Dear CB, Wow thank you for your 5 star and positive review from your recent stay with the Mansions on Pulteney! We are glad we were able to offer such an accommodating stay. Your review is exactly the comfort we strive for all guests who stay with us. We look forward to seeing you again soon! :)

1 out of 5
Extremely poor cleanliness. Old room, badly needed a coat of paint. Fire alarm went off at 1.30am - (seems to be some problem with their switchboard - no-one was in attendance to inform residents). Room was nothing like the picture on your site. Very disappointed in wotif as we have used you a lot in the past and always found you a great service, your standards have clearly dropped.

Posted by , from Queanbeyan on 6 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

We are grateful for your feedback as guest satisfaction is our priority. We apologies for the disturbance of the fire alarm, it was in fact a guest who set off their alarm. We are glad emergency were able to arrive to the property promptly. Whist it is disappointing for such a poor experience, we apologies we were unable to meet your expectations.

5 out of 5
Very central to all amenities. Close to shops and restaurants.

Posted by on 5 Nov. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

5 out of 5
Location to transport and retail outlets in a convenient way

Posted by on 4 Nov. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

5 out of 5
Eveeyrhing Bout the place was excellent. Very happy

Posted by on 31 Oct. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

1 out of 5
So disappointed, old, smelt like smoke, just off. The room was like 1980 and never updated. The box aircon was tiny and the room was huge.

Posted by on 31 Oct. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Dear Anonymous, We are grateful for your feedback as guest satisfaction is our priority. Whist it is disappointing for such a poor experience, we apologies we were unable to meet your expectations

4 out of 5
I liked the location. It was close to many attractions. Very good place for shopping. The apartment was clean and comfortable. The staff were very friendly and helpful. I would definitely stay there again

Posted by on 27 Oct. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Thank you for your positive review. We look forward to welcoming you back!

5 out of 5
good location and clean. 50 characters at 10pm is too many.

Posted by on 24 Oct. 2019

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Comment from Hotel Management

17 Dec. 2019 by Reception

Wow 5 Star rating! Thank you for your review. We look forward to welcoming you back!

Property Features

As a guest of Mansions on Pulteney, you'll find tour/ticket assistance, laundry facilities, and an elevator. Public spaces have free WiFi. Parking is available for a fee. This 3.5-star Adelaide apartment is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Adelaide, SA Airport (ADL) (8.3 km / 5.2 mi)
  • Train station: Adelaide Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mansions on Pulteney offers 34 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per stay.

Pet Policy

  • Pets and service animals are not allowed at Mansions on Pulteney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 15 per stay
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansions Pulteney
  • Mansions Pulteney Adelaide
  • Mansions Pulteney Apartment
  • Mansions Pulteney Apartment Adelaide
  • Quest Mansions Apartments Adelaide
  • Quest Mansions Apartments Hotel Adelaide
  • Mansions on Pulteney Adelaide
  • Mansions on Pulteney Apartment
  • Mansions on Pulteney Apartment Adelaide

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.