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4.2 out of 5

"the only thing I didn't like was the procedure for paying for an out of hours arrival. I was asked to provide via email front and back pics of a credi ... " More

By a verified traveller on Sun 17 Jan 2021

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Hotel Description

At Hume Serviced Apartments you'll be within a 20-minute stroll of popular places like Rundle Mall and University of Adelaide. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is individually decorated and features a furnished balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Digital TV, a coffee/tea maker, and a rice cooker are also available. Weekly housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, concierge services, and free newspapers in the lobby. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of self parking.

Within a 20-minute walk of this 3-star Adelaide Central Business District property, attractions include Victoria Square and Adelaide Central Market.

Executive 2 Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom 1 Queen & 2 Singles Standard

Bed Count 1 Full Bed Maximum Occupancy 4 Max

2 Bedroom 1 Queen & 1 Double Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

2 Bedroom 1 Queen & 2 Singles Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Superior

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Standard

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hume Serviced Apartments ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hume Serviced Apartments

Everyone (15) Couples (2) Family (9)
4 out of 5

Posted by on 6 Feb. 2021

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4 out of 5
the only thing I didn't like was the procedure for paying for an out of hours arrival. I was asked to provide via email front and back pics of a credit card and drivers licence when I indicated to staff that this was not very secure and asked/offered to make payment over the phone and present myself promptly at reception the next day I was told this is hotel policy and if I didn't like it I could cancel and book elsewhere. for this reason alone I would not choose to stay here again, despite it being a great facility and an enjoyable stay

Posted by on 17 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by RTF

Dear Anonymous We do understand your comments with our afterhours check in arrangements. Regretfully, this policy (specific to after office hours arrivals) has evolved due to historic issues with troublesome guests. May we clarify, that we have always been a Serviced Apartment, not a hotel offering a 24hr reception service.We'd like to to think that; the size and standard of our apartments; the location and the price offers guest an affordable and comfortable option as a "trade off" for the inconvenience of our after hours arrival policies. In saying the above, now that you have stayed with us you name and booking record (not your ID or payment method) is in our system and we will not require you to submit this info in future. Regards RTF

4 out of 5

Posted by on 10 Jan. 2021

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Comment from Hotel Management

13 Jan. 2021 by RTF

Thank you for the review Anon, Hope to meet you again some time soon

5 out of 5
Comfortable, clean and spacious. Will stay here again

Posted by on 2 Aug. 2020

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Comment from Hotel Management

5 Aug. 2020 by Hume Serviced Apartments

Thank you very much for your positive feedback! We hope to see you again in the future!

5 out of 5
The room is big and clean! So nice room. I already reserve the room again!

Posted by , from Adelaide on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Reception

Thanks Jane for the great review. We're looking forward to welcoming you back.

5 out of 5
Great customer service clean and tidy great location

Posted by on 28 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Hume Serviced Apartments

Thank you very much for your positive feedback!!

5 out of 5
The door handle to the toilet had no lock and the handle was broken anyway. The blinds in the lounge are horrific, I have a photo of both with time stamps to prove we have caused no damage. Rubbish is out the front, floors have been cleaned and dishes washed.

Posted by on 21 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Hume Serviced Apartments

Thank you for your feedback. We will pass this onto management.

5 out of 5
Well I foolishly left all my chargers there...phone, laptop, iPad. I rang the next day and Kirsty was brilliant. Found them texted me a photo to check they were all there and then arranged to post them to me. Above and beyond she went A huge caring helper

Posted by on 3 Sep. 2019

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5 out of 5
I nice big property, in the city. Good value, good clean apartment

Posted by on 23 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Hume Serviced Apartments

Thank you very much for your feedback.

5 out of 5
Great location, clean and very comfortable for family.. Will recommend to friends and for sure will stay again.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Melisa

Thank you for the wonderful review

About the Hume Serviced Apartments

Location 22-24 Hume Street, Adelaide, SA 5000

Property Features

As a guest of Hume Serviced Apartments, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Public spaces have free WiFi. The business-friendly Hume Serviced Apartments also features laundry facilities and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Adelaide apartment is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 7 levels
  • Built in 2015
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Pirie Street Tram Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hume Serviced Apartments offers 30 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Select Comfort beds feature down comforters and premium bedding. Digital television is provided. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Adelaide apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Select Comfort beds
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 10:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hume Serviced Apartments Adelaide
  • Hume Serviced Apartments
  • Hume Serviced Adelaide
  • Hume Serviced
  • Hume Serviced Apartments Adelaide
  • Hume Serviced Apartments Apartment
  • Hume Serviced Apartments Apartment Adelaide

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hume Serviced Apartments.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.