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3.9 out of 5

"It’s a budget motel that is close the the CBD. Location is good in that it’s near to other facilities. Very close to the Thebarton Theatre. " More

By a verified traveller on Sun 08 Mar 2020

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Hotel Description

At City West Motel you'll be 1.6 km (1 mi) from Royal Adelaide Hospital and 2.6 km (1.6 mi) from Adelaide Convention Centre. Highlights at this motel include free in-room WiFi.

All 12 rooms feature flat-screen TVs and desks. In-room dining is easy with amenities like refrigerators and microwaves. Limited housekeeping is available.

This business-friendly motel offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and luggage storage. Continental breakfast is available daily. There's also the convenience of free self parking.

With a stay at this 3-star Mile End motel, you'll be 2.8 km (1.7 mi) from Adelaide Casino and 2.9 km (1.8 mi) from Victoria Square.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$101* Per night/room 26 Oct. - 27 Oct.

Twin Room (1 Queen and 1 Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Medium Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Large Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

City West Motel ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City West Motel

Everyone (12) Couples (2) Family (2)
4 out of 5
It’s a budget motel that is close the the CBD. Location is good in that it’s near to other facilities. Very close to the Thebarton Theatre.

Posted by , from Perth on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Irene

Thank you Brian for your positive review We appreciate your feedback and hope to see you again The team at City West Motel

4 out of 5
Convenience and hospitality. Appreciated the welcome and professionalism of the City West Motel people/staff.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

14 Nov. 2019 by Irene

Thank you for taking the time to post a review We appreciate your feedback and hope to see you again The team at City West Motel

5 out of 5
The staff were very pleasant to deal with. Met us on arrival,

Posted by on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Irene

Thank you for your wonderful review score Very pleased to know you enjoyed your experience whilst staying at City West Motel Hope to see you again

5 out of 5
Warm welcoming staff!! They were so friendly, room was very clean and comfy. In walking distance to the theatre and had everything we needed.

Posted by on 11 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Irene

Thank you so much for your wonderful review Very happy to know we lived up to your expectation We would love to see you again some day The team at City West Motel

5 out of 5

Posted by on 23 Nov. 2018

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Comment from Hotel Management

26 Nov. 2018 by City West Motel

Thank you so much for your feedback/review We appreciate you staying with us and hope to see you again Team at City West Motyel

5 out of 5

Posted by on 13 Oct. 2018

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Comment from Hotel Management

17 Oct. 2018 by Irene

Thank you for your wonderful review score We are pleased you enjoyed your stay with us and that we met your expectations Hope to see you again

4 out of 5

Pleasant stay

Pleasant place to stay. Room had everything needed.

Posted by on 6 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by City West Motel

Thank you for your positive review We are pleased to know you enjoyed your stay and hope to see you again The Team at City West Motel

2 out of 5

Very average

Noisy - directly under plane flight path. Room smelled strongly of cigarette smoke.

Posted by on 20 Apr. 2018

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Comment from Hotel Management

25 May 2018 by City West Motel

My apologies for not responding sooner (I did not see this review until now!) As we are 5 mins from the airport whilst many guests appreciate our close proximity it has to be said that any accommodation in any city which is near the airport will encounter some plane noise In Adelaide restrictions are in place for planes to not fly bet hours of 11pm and 6am I am also disappointed to learn that you smelt traces of cigarettes in your room as we make it quite clear to guests that we are NON SMOKING Please know that whenever you check into a room anywhere, if you are not happy with something, let management know so we may ensure you have an enjoyable and comfortable stay Unfortunately, once you have checked out we cannot attend to any issues you might have encountered as it is too late and we only then hear about it in a review. Thank you for staying with us and for your feedback Kind Regards Irene

5 out of 5
Excellent service and friendly staff. They were tremendously accomodating, informative, and couldn't have been more helpful. It was an excellent, comfortable stay and I would recommend it for everyone.

Posted by , from Perth on 7 Nov. 2017

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Comment from Hotel Management

1 Dec. 2017 by Irene

Sorry for late response Erin, however want to Thank you for your feedback and extremely happy to know you enjoyed your stay Hope to see you again Irene

5 out of 5

very close to hospital

Pros: clean
Cons: no
Location: close to hospital
very good communications on late arrival Off street parking was great. Easy web site to book from with a follow up phone call the next day which was great. It was perfect for me for my over night stay.

Posted by , from Victoria on 27 Sep. 2017

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Property Features

As a guest of City West Motel, you'll find a terrace, a garden, and laundry facilities. Public spaces have free WiFi. Self parking is free. This 3-star Adelaide motel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Adelaide Mile End Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

City West Motel offers 12 accommodations with complimentary toiletries and blackout drapes/curtains. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on weekdays only.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10.00 per person (approximately)
  • Rollaway bed fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City West Motel Mile End
  • City West Mile End
  • City West Motel Motel
  • City West Motel Mile End
  • City West Motel Motel Mile End
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.