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4.4 out of 5

"In the midst of being refurbished , which was not a problem, staff very helpful and friendly , room, very comfortable, the pool area was very pleasant ... " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

Adelaide Rockford puts you in the heart of Adelaide, within just a 10-minute stroll of Adelaide Convention Centre and Adelaide Casino. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre.

All 80 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and hairdryers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Phones, irons/ironing boards and desks are also available.

The fine-dining restaurant, Spice Market, is open for breakfast and dinner. 1636 square feet (152 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Adelaide Central Business District hotel include Rundle Mall and Adelaide Festival Centre.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90 per night

Standard Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room – Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Adelaide Rockford ratings based on 893 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Adelaide Rockford

Everyone (510) Couples (329) Business (1) Students (1) Family (48)
4 out of 5
Liked the location. Close to nice walks and to shops and restaurants.

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by Marion

Thanks for the great review, we hope to welcome you back again soon!

4 out of 5
The close proximity to everything you need and night life

Posted by on 12 May 2019

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5 out of 5
rooms were very good size and clean and good amenities

Posted by on 9 May 2019

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Comment from Hotel Management

15 May 2019 by Marion

Thanks for the review, we're pleased you enjoyed your stay and hope to welcome you back again in the near future!

4 out of 5

Posted by on 29 Apr. 2019

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3 out of 5
Staff weren't very friendly apon checkin. The rooms has a musty smell but were clean and a great size.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Marion

I apologize that you felt the front desk receptionist was unhelpful on arrival, our front office team are usually highly praised and commended for the standard of service they provide. It is extremely regrettable you have had and conveyed an experience which is in contrast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5
good business hotel. good facilities and the food in the restaurant was great for dinner but breakfast was very ordinary

Posted by , from geelong on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Marion

Thanks for providing feedback, I can reassure you your feedback has been followed up with the food & beverage team regarding your breakfast experience. Thank you for providing fair and honest feedback, your comments in relation to the great dinner and facilities of the hotel provide me with the hope that all is not lost, we simply need to ensure our product and service is maintained at 4 star standard in all areas of our business. We hope to welcome you back again soon.

4 out of 5
Rooms were very spacious. There was very limited room for clothes and only two hangers to hang all our clothes. The milk for the coffee was off. Breakfast every morning was the same things and was barely warm. When booking in we were not told about the $25 per day parking fee.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Marion

Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

4 out of 5

Posted by on 20 Apr. 2019

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5 out of 5

Posted by on 13 Apr. 2019

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5 out of 5
Room cards are ridiculous we must have had ours re programmed a dozen times at least. Anywhere near a mobile phone and they fail, VERY frustrating when you continually get to your room to have to go back to reception. Rooms facing the street can also suffer at weekends as heavy metal bands play directly across the street. Otherwise very enjoyable stay. Breakfast could be hotter also

Posted by on 9 Apr. 2019

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Renovations + Closures

The property will be renovating from 01 June 2018 until 31 October 2019 (completion date subject to change). The following areas are affected:

  • Exterior
  • Sauna
  • Swimming pool

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1636 square feet (152 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Adelaide Rockford. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Adelaide hotel is smoke free.

  • 80 guestrooms or units
  • 1636 sq ft of conference space
  • 152 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Adelaide, SA (ADL) (7.2 km / 4.5 mi)
  • Train station: Adelaide Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adelaide Rockford offers 80 forms of air-conditioned accommodation with minibars and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Spice Market – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property requires a 1st night room and tax deposit for all rooms where payment is not collected in full at the time of booking. Payment will be charged 1 day prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 24 and AUD 30 per person (approximately)
  • Self-parking fee: AUD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Rockford Hotel
  • Rockford Hotel
  • Adelaide Rockford
  • Rockford Adelaide Hotel Adelaide
  • Rockford Hotel Adelaide
  • Rockford
  • Rockford Adelaide Hotel