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4.4 out of 5

"Convenience. Nice place to stay Met interesting people. " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

Haka House Wellington puts you in the heart of Wellington, within steps of Wellington Central Business District and BATS Theatre. Highlights at this eco-certified hostel include free in-room WiFi.

This smoke-free hostel offers free WiFi in public areas, a game room, and luggage storage. Added amenities include laundry facilities and a television in a common area.

Places within a 5-minute walk of this 5-star Te Aro hostel include Downstage Theatre and Embassy Theatre.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$98* Per night/room 2 Apr. - 3 Apr.

Twin Room - Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room - Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Bed in 6 Bed Dorm with Harbour view - Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Bed in 6 Bed Dorm - Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Bed in 8 Bed Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Haka House Wellington ratings based on 163 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Haka House Wellington

Everyone (109) Couples (24) Business (1) Family (24)
4 out of 5
Convenience. Nice place to stay Met interesting people.

Posted by on 16 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Chloe

Thank-you for your feedback. Have a great day! :)

3 out of 5
Haka House Wellington is a great location, and our twin room with an ensuite offered a good amount of space. However, the advertised amenities like a hairdryer and kettle were missing, which was a disappointment, especially since the receptionist mentioned it had been like that for weeks. "Sorry" doesn't cut it, it's misleading. The hair drier on the 5th floor wasn't working. Disappointing. The room itself felt a bit bare-bones. Two coat hangers were hardly enough for two people, and the lack of drawers or a cupboard made it difficult to unpack. A small detail, but having the bath soap located outside the shower was inconvenient. The hostel's wifi was easy to connect to and worked well with mobile phones. Unfortunately, it wasn't compatible with my Mac laptop (security related), forcing me to tether with phone. It's important to note that the hostel can get noisy on Thursdays through Saturdays due to young guests partying. While I was able to sleep through it, those with lighter sleep might want to consider this. Additionally, the walls seemed thin, allowing some noise from neighbouring rooms. You will hear a lot of road noise during the day. The advertised "harbour view" came with a bit of a surprise - a prominent view of the New World loading dock and its wheelie bins. While the harbour was still visible, it wasn't quite the picturesque scene I was expecting. Comes back to the old adage: You get what you pay for.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Haka House- Wellington

Thank you for your feedback.

3 out of 5
Too noisey and the bathroom wasnt clean

Posted by on 13 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Haka House- Wellington

Thank you for your review, we shall look into your feedback.

5 out of 5
Hostel is undergoing renovation which is raising the bar to a new standard of presentation.

Posted by on 25 Dec. 2023

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Comment from Hotel Management

9 Jan. 2024 by Wellington YHA

Thank you for your feedback, we are excited to finish renovations and have you back when we are fully open!

4 out of 5
Considering the property is in the middle of renovations, our rooms were clean and tidy and perfect for us. One of the bunks was damaged, so they provided us the room next door at no extra cost. We had no hot water in our ensuite shower for any of the 3 nights we stayed, but could at least still access the communal bathroom facilities. The communal kitchen was great, however more bench cloths were needed, and more frequent cleaning would gave made it more appealing.

Posted by on 14 Dec. 2023

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Comment from Hotel Management

9 Jan. 2024 by Wellington YHA

Thank you for your feedback, we are glad you enjoyed your stay. I will pass this feed back onto our housekeeping team for future :)

5 out of 5
Property currently under construction, but no warning about this provided during booking process- still working well however

Posted by on 5 Dec. 2023

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Comment from Hotel Management

9 Jan. 2024 by Wellington YHA

We apologize for the miss communication on our end, but we do thank you for your feedback and hope you we will see you again soon! :)

5 out of 5
Easy as thanks for having us

Posted by on 20 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by YHA Wellington

Kia Ora,Thank you for staying with us. We love having you.Safe travels and come back and see us soon.RegardsYHA Wellington

4 out of 5
All good, clean and friendly. A shame the laundry wasn't able to be used.

Posted by on 11 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by YHA Wellington

Kia Ora,Thank you for the feedback and the positive review. We are so pleased to see you had a clean and friendly experience with us. We hope you will come back once the renovations are finished to see the fresh new look.Warm Regards

1 out of 5
There was a gross stench in the kitchen like rotten food, that permeated the dining area. There was an infestation of fruit flies throughout the kitchen area. The kitchen looked grubby. My shower was the cold side of tepid; too cold to get in. There was no laundry facilities, and I had not been told of this prior to arrival I had been made aware that there was renovation work, so the noise was acceptable. What I was NOT forewarned about was the shabby state of the dining room, the lack of a communal lounge, and the entrance way surrounded by bins

Posted by on 2 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by YHA Wellington

Kia Ora,Thank you for your review, it helps us see where we do well and where we can improve. In the communication you received that we were under renovation, would have been a section informing you that some of our facilities including lounge and laundry were unavailable at this time.Due to limit space in Wellington our waste bins are and have always been in the car port close to the main reception.Our housekeeping team are working hard on deep cleaning the kitchens and bathrooms for our guests. I know the team were out during your stay making this space clean and presentable, we unfortunately can not control other guests leaving behind a mess after housekeeping have tidied up, but we certainly take on your feedback and endeavor to improve. Obviously we are under renovations at the moment to make the space clean and fresh for all to enjoy in the future and we appreciate our guests understanding and patience during this time.YHA Wellington

4 out of 5
Very clean and accommodating the staff were a delight and this was all whilst renovations were being done during the daytime hours can’t wait to see its completion. Great free on street parking overnight and supermarket across the road 👌

Posted by on 28 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by YHA Wellington

Kia OraThank you for leaving a review, it helps us see where we do well and where we can improve.I am so pleased to see you had a great stay with us. Thank you for the lovely feedback regarding the team and cleanliness.We loved having you and hope to see you back in the future.RegardsYHA Wellington

About the YHA Wellington City - Hostel

Location 292 Wakefield St, Wellington, 6001

Property Features

As a guest of Haka House Wellington, you'll find an arcade/game room, laundry facilities, and a television in a common area. WiFi is free in public spaces. This 5-star Wellington hostel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wellington Station (1.9 km / 1.2 mi)

Room Amenities

Haka House Wellington offers 133 shared accommodations with DVD players. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

  • Accommodations are shared
  • Flat-screen television
  • Cable channels
  • DVD player

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • YHA Backpacker Hostel Wellington City
  • YHA Wellington City Backpacker
  • YHA Wellington City Hostel
  • YHA Wellington City
  • YHA Wellington City Hostel
  • Haka House Wellington Wellington
  • Haka House Wellington Hostel/Backpacker accommodation
  • Haka House Wellington Hostel/Backpacker accommodation Wellington

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Backpacker property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.