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Hotel Description

The Fairmont Empress places you in the centre of Victoria, connected to the convention centre and within a short 5-minute stroll of Maritime Museum of British Columbia and Victoria Bug Zoo. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 464 rooms feature WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Video game consoles, portable fans and safes are also available.

A day of pampering at Willow Stream Spa can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs and sauna. The restaurant, Q at the Empress, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Q Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the health club, spa tub and sauna. 22600 square feet (2100 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Downtown Victoria hotel include British Columbia Parliament Building and Victoria Harbour.

Fairmont Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$285* Per night/room 10 Nov. - 11 Nov.

Fairmont Gold, 1 King Bed, Non Smoking, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Room, 1 Queen Bed, Non Smoking, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend out of 4769 reviews

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Property Features

The Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 22600 square feet (2100 square metres) and includes conference rooms. A hot tub, a sauna, and spa services are also featured at the family-friendly The Fairmont Empress. A round-trip airport shuttle (available at scheduled times) and a cruise ship terminal shuttle are available for a fee. Parking is available for a fee. A complete renovation of The Fairmont Empress was completed in 2017. Smoking is allowed in designated areas at this Edwardian Victoria hotel.

  • 464 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 22600 sq ft of conference space
  • 2100 sq. m of conference space
  • Built in 1908
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Victoria, BC (YYJ-Victoria Intl.) (26.5 km / 16.5 mi)
  • Property shuttles: Airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Fairmont Empress offers 464 forms of air-conditioned accommodation with minibars and video game consoles. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries. This Victoria hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:30 AM.

Q at the Empress – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar – Overlooking the ocean and garden, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times from 3:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled times from 3:30 AM to 7:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 25 per accommodation, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 12.00 and CAD 24.00 for adults, and CAD 8.00 and CAD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.95 per night (rates may vary)
  • Airport shuttle fee: CAD 25.00 per person (one-way)
  • Airport shuttle fee per child: CAD 15.00 (one-way), (from 3 to 17 years old)
  • Self-parking fee: CAD 28.50 per day
  • Valet parking fee: CAD 46.75 per day (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empress Fairmont
  • Fairmont Empress
  • Fairmont Empress Hotel
  • Fairmont Empress Hotel Victoria
  • Fairmont Empress Victoria
  • Empress Hotel Victoria
  • Fairmont Hotel Empress
  • Fairmont Hotel Victoria
  • Fairmont Victoria
  • The Fairmont Empress Hotel Victoria
  • Victoria Fairmont
  • The Fairmont Empress Hotel
  • The Fairmont Empress Victoria
  • The Fairmont Empress Hotel Victoria

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of Historic Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.