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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Interior
Front of property
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$93
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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1 Jan - 2 Jan 2026
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About the area

Victoria

At Arbutus Inn you'll be 2.7 km (1.7 mi) from Victoria Harbour and 3 km (1.8 mi) from Victoria Clipper Ferry Terminal. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Added amenities include a vending machine. There's also the convenience of free self parking. .In proximity to this Burnside hotel you'll find Butchart Gardens.

What's nearby

  • Government Street - 4 min walk - 0.4 km
  • MayFair Shopping Centre - 6 min walk - 0.5 km
  • Galloping Goose Trail - 12 min walk - 1.0 km
  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Chinatown - 19 min walk - 1.6 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪2% Jazz Coffee - ‬7 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This Victoria hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Computer for guest use
  • No smoking on site
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Standard Room, 2 Double Beds
Red Lion Inn and Suites
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 3,492 reviews
Red Lion Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

What is the cancellation policy at Arbutus Inn?

Arbutus Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arbutus Inn?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Arbutus Inn on 1 Jan 2026 start from AU$92.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arbutus Inn?

Yep, Arbutus Inn has a free self car park.

Is there a free airport shuttle available at Arbutus Inn?

No, Arbutus Inn does not offer an airport shuttle service.

What time are check-in & check-out at Arbutus Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arbutus Inn?

No, only service animals are allowed.

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 816 out of 1658 reviews
Rating 8 - Good. 577 out of 1658 reviews
Rating 6 - Okay. 165 out of 1658 reviews
Rating 4 - Poor. 53 out of 1658 reviews
Rating 2 - Terrible. 47 out of 1658 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Yue Hang

Business traveller
Liked: Staff & service, property conditions & facilities
Awesome staff. Super helpful. Stains were seen on supposedly clean towels however. Visible dust was seen accumulated on the AC's filter. Room was otherwise clean and tidy.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this property very clean and inviting. Staff was very friendly and knowledgeable.
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Overall enjoyed this place. The front desk staff were fantasic, the room was clean and the bed was comfortable. The only downside of my stay was that my room was on the lower level, and every morning between 6 - 6:30 slamming, banging and voices from the hallway woke me up. Not sure if it was other guests, or staff (the laundry and househeeping facilities were down the hall),, but it was disruptive.
Stayed 2 nights in Sep 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and it was clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

David

Enjoyed our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean wifi was good.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great price.
Stayed 1 night in Aug 2025

8/10 Good

ferdinand

Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Pleasantly surprised
Stayed 1 night in Sep 2025

8/10 Good

Jason

Business traveller
Liked: Staff & service
When you sleep on the ground floor, there is tile outside and you can hear everybody walk up and down the hallway. Very noisy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean quiet and reasonably priced too!
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bed very comfortable. Staff helpful. An older inn very well upgraded and kept.
Stayed 2 nights in Sep 2025

4/10 Poor

Farshad

Stayed 2 nights in Sep 2025

10/10 Excellent

Loubette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beds are comfortable, the staff were nice. There was not elevator or cribs so it was a little hard to travel with a toddler.
Stayed 2 nights in Sep 2025

8/10 Good

Terry

Travelled with partner
Liked: Amenities
Big room with a second bedroom was a plus,nice to have a kitchen. Only knock was the a/c was very loud but great location to downtown. Would stay there again.
Stayed 3 nights in Sep 2025

6/10 Okay

Sabrina

An inexpensive stay in a great area- easy to get around and close to downtown core- walkable. Overall no issues, nothing fancy but a decent place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

julie, North cowichan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot wasn't great
Stayed 1 night in Sep 2025

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated - rooms were hot, air conditioner wasn’t working effectively.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Hanna, Campbell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Sep 2025

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Misconduct and horrible exeprience dealing with both Expedia and the hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Dionne

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Be forewarned there is no elevator, there's an awkward door to get through for the stairs. Stairwell and hallways were extremly warm so doing 3 trips to get up suitcases isnt for those with mobility or medical issues. The suite was dirty. No way to sugar coat it. The cubbies where the fridge is and beside the bed have a thick layer of dust. The sheet on the one bed had stains, pink and black. The bathroom thick dust on chrome trim, back of door has what looks like blood spatter and more dust on beveled edges. All around the stainless steel toilet paper roller has dirty drip marks and dirt along the top. Tiny shower, really poor water pressure or crappy showerhead...either way unless you're over six feet tall the water will spray around you. And expect to be surprised that hot water comes on first then you have to keep turning to make it cooler. That being said the water never really got hot. No bath mat so opening the shower door makes the floor wet. Ive never been in a hotel without a mat. And short black hairs on the bathroom wall and in the shower. This wasn't a cleaner missing a spot this was definitely about quality control and cleaners not working off an effective checklist. As for staff they're behind a plastic partition and sitting low so other than check in there was no interactions. All in all we wont be choosing the arbutus inn again which is really too bad because it has great potential.
Stayed 2 nights in Sep 2025

8/10 Good

Julia

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice affordable stay in a decent location

Front desk were extremely patient and lovely when I showed up all flustered and wound up making their job way harder than it needed to be by forgetting my credit card and then leaving my ID at the front desk. It was pretty clean, though there were some things on the walls that I opted not to investigate. Beds were comfy. Walls a bit thin. You'd never guess you're that close to the main road, it really wasn't noisy. The fridge was extremely loud and my neighbours were a bit noisy (thin interior walls but solid outside I guess?)
Stayed 2 nights in Sep 2025