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4.1 out of 5

"Missed a flight so booked here at short notice through Wotif. Hotel provides minibus transfers to/ from the hotel every 20mins, and the hotel is about ... " More

By a verified traveller on Sun 15 Jul 2018

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Hotel Description

At Pacific Gateway Hotel you'll be 1.6 km (1 mi) from Richmond Night Market and 3.3 km (2 mi) from Richmond Centre Mall. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

TVs with cable channels are featured in all 382 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, The Deck Kitchen + Bar, is open for brunch, lunch, and dinner. Enjoy the marina and 24-hour fitness center as well as access to bike rentals. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning full breakfast is served between 6 AM and 11 AM. There's also valet parking, along with the convenience of a free airport shuttle.

Attractions within a 20-minute drive of this 4-star Richmond hotel include Vancouver Waterfront and Stanley Park.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$200* Per night/room 10 Feb. - 11 Feb.

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Marina View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pacific Gateway Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Gateway Hotel

Everyone (5) Family (1)
5 out of 5
Very close to 24 hour shuttle to airport

Posted by on 18 Jul. 2019

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4 out of 5
Missed a flight so booked here at short notice through Wotif. Hotel provides minibus transfers to/ from the hotel every 20mins, and the hotel is about 3kms from the International Airport (you can't walk there though, as there is no real footpath ad the roads a very busy). Hotel was very comfortable and the main restaurant food is actually reasonably priced (unlike many other hotels where they try and make some $$ through over charging in the F&B outlets). Staff were friendly and helpful and the room was very comfortable. If I had to overnight in Vancouver, I'd be happy to stay there again.

Posted by , from Canberra, Australia on 15 Jul. 2018

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4 out of 5
Nice and easy to get to using the free shuttle. Good quiet hotel

Posted by on 21 Nov. 2016

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5 out of 5

Staff are very friendly and helpful.

Staff are amazing professional, helpful I would strongly recommend this hotel.

Posted by on 8 Sep. 2016

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2 out of 5
Cons: The staff could be I serviced in customer service!
We booked a room for 3 adults and when we arrived were told we were booked into a room with one bed! The receptionist was quite rude when we suggested one bed was not suitable for 3 adults! We were then given a room with 2 double beds. The room was very small with barely enough room for our luggage. We were very disappointed with this accommodation and failed to understand how it could be rated 4 star!

Posted by on 7 Aug. 2016

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5 out of 5
Close to airport. Great!! Staff were helpful. Breakfast was good.

Posted by on 4 Mar. 2016

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4 out of 5

Comfort close to the airport

Comfortable, easy hotel in close proximity to YVR. The free shuttle leaves every hour to/from the airport which is definitely handy. I made the mistake of getting off the skytrain one stop early, thinking I could walk the short distance from the station to the hotel- not advised!! There are busy service roads and no footpaths, making the short walk with a suitcase and a ski bag virtually impossible! The shuttle picks up at the shuttle station at YVR (to go to the hotel) at half past every hour- much easier if you're coming from the city. There was no fridge in my room, which was not a big deal but may have been handy to store a few items. Other than that it was a great stay, definitely recommended.

Posted by on 22 Jan. 2016

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About the Pacific Gateway Hotel

Location 3500 Cessna Dr, Richmond, BC V7B1C7

Property Features

Pacific Gateway Hotel offers its guests a marina, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Pacific Gateway Hotel. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are free. For a fee, parking is available. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 382 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)


  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Valet parking, self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Pacific Gateway Hotel offers 382 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

The Deck Kitchen + Bar - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lobby Restaurant & Bar - Overlooking the garden, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Coffee Bar - Onsite coffee shop. Open daily.

Hotel Policies


  • Minimum check-in age is 19

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


  • Pets: CAD 35.00 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • 24-hour check-in


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 25 and CAD 30 per person (approximately)
  • Self parking fee: CAD 19 per night (in/out privileges)
  • Valet parking fee: CAD 25 per day (in/out privileges)
  • Extended parking fee: CAD 85 per week
  • Pet fee: CAD 35.00 per accommodation (varies based on length of stay)
  • Late check-out fee: CAD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Delta Hotel Vancouver Airport
  • Delta Vancouver Airport
  • Vancouver Airport Delta
  • Pacific Gateway Hotel Richmond
  • Pacific Gateway Hotel
  • Pacific Gateway Richmond
  • Delta Vancouver Airport Richmond
  • Pacific Gateway Hotel Hotel
  • Pacific Gateway Hotel Richmond
  • Pacific Gateway Hotel Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.