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Aparthotel

Smart Depas Tulum

2.5 star property

Photo gallery for Smart Depas Tulum

8 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas
Standard Room, 1 King Bed with Sofa bed
8 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas
Economy Apartment, 1 Bedroom | Balcony
Deluxe Apartment, 6 Bedrooms, Balcony | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
C. 11 Sur 10-Y 12, entre C.10 Sur y C.12 Sur. La Veleta., Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪17 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Standard Apartment, 3 Bedrooms

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Apartment, 3 Bedrooms

  • 104 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Sofa Bed

View all photos for Standard Apartment, 4 Bedrooms, Terrace

Standard Apartment, 4 Bedrooms, Terrace

Standard Apartment, 4 Bedrooms, Terrace

  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom, Balcony

Economy Apartment, 1 Bedroom, Balcony

Economy Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Futon

View all photos for Superior Apartment, 1 Bedroom, Balcony

Superior Apartment, 1 Bedroom, Balcony

Superior Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Futon

View all photos for Standard Apartment, 4 Bedrooms, Balcony

Standard Apartment, 4 Bedrooms, Balcony

Standard Apartment, 4 Bedrooms, Balcony

  • 4 bedrooms
  • Sleeps 10
  • 2 King Beds, 1 Double Bed, 1 Queen Bed and 1 Large Single Futon

View all photos for Deluxe Apartment, 6 Bedrooms, Balcony

Deluxe Apartment, 6 Bedrooms, Balcony

Deluxe Apartment, 6 Bedrooms, Balcony

  • 6 bedrooms
  • Sleeps 12
  • 6 Queen Beds

View all photos for Deluxe Apartment, 6 Bedrooms, Balcony

Deluxe Apartment, 6 Bedrooms, Balcony

Deluxe Apartment, 6 Bedrooms, Balcony

  • 6 bedrooms
  • Sleeps 18
  • 4 Queen Beds, 4 Double Beds and 2 Large Single Beds

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About the area

Tulum

At this aparthotel you'll be within a 15-minute walk of Holistika Art Walk and 1.8 km (1.1 mi) from Hospital de Tulum. Highlights at this aparthotel include 8 outdoor swimming pools, a full-service spa and a restaurant. .Apartment features a private plunge pool, free WiFi and free wired Internet. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A balcony, a ceiling fan and a hairdryer are also available. .A day of pampering can include massages and body scrubs along with aromatherapy and reflexology. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this La Veleta aparthotel include Tulum Mayan Ruins and Tulum National Park.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Holistika Art Walk - 17 min walk - 1.5 km
  • Hospital de Tulum - 3 min drive - 1.5 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Tulum Beach - 11 min drive - 6.3 km
  • Tulum Mayan Ruins - 13 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • ‪Vaivén - ‬6 min walk
  • ‪El Aguajito Marisqueria - ‬4 min walk
  • ‪Delicia - ‬9 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Pepe The Best Taco! - ‬8 min walk

About this property

Smart Depas Tulum

There's a restaurant on site. WiFi is free in public spaces. Smart Depas Tulum offers its guests 8 outdoor swimming pools and a 24-hour health club. A rooftop terrace, barbecue grills, and a picnic area are also featured at Smart Depas Tulum. Free self parking is available.

This Tulum aparthotel is smoke free.

  • 58 guestrooms or units
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
This aparthotel offers 58 air-conditioned accommodations with private plunge pools and a hairdryer. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

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Property amenities

Pool/Spa

  • 8 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Massage
  • Pool umbrellas
  • Private plunge pool
  • Reflexology

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Restaurants on site

  • Smart tulum

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 45 per pet per stay (maximum USD 45 per stay)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board on request

Things to do

  • 24-hour health club
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 58 units
  • Bicycle parking
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per pet, per stay (maximum USD 45 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per pet, per stay (maximum USD45 per stay)
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

SMART DEPAS
Smart Depas Tulum Tulum
Smart Depas Tulum by Soyrumi
Smart Depas Tulum Condominium resort
Smart Depas Tulum Condominium resort Tulum

Frequently asked questions

Is parking available at Smart Depas Tulum?

Yep, Smart Depas Tulum has a free self car park.

Are there any beaches close to Smart Depas Tulum?

The closest beach to Smart Depas Tulum is Playa Paraiso (4.3 km).

Is there a spa on site at Smart Depas Tulum?

Yep, there is an onsite spa at Smart Depas Tulum. You'll enjoy heaps of services like body scrubs and facials.

Does Smart Depas Tulum have a pool?

Smart Depas Tulum has 8 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 PM.

What luxury perks are available at Smart Depas Tulum?

Smart Depas Tulum features 8 outdoor pools, a full-service spa and a 24-hour health club.

Is Smart Depas Tulum family-friendly?

You bet! With amenities such as 8 outdoor pools, laundry facilities and free infant beds, it's no surprise that Smart Depas Tulum is a winner with our family travellers.

Is there a private hot tub at Smart Depas Tulum?

No, but there is a private plunge pool.

Is there a free airport shuttle available at Smart Depas Tulum?

No, Smart Depas Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Smart Depas Tulum?

Yep, you can grab a meal at Smart Depas Tulum's onsite restaurant.

What time are check-in & check-out at Smart Depas Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Smart Depas Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

8.6/10

Cleanliness

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Camilo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó, este lugar. Las instalaciones impecables y el personal de servicio de maravilla. Se nos brindó una guía de lugares por conocer que fue muy apropiada para pasar unas excelentes vacaciones. Los desayunos de Raúl y sobretodo sus chilaquiles una delicia. 100% recomendado
Stayed 3 nights in Feb 2026

2/10 Terrible

Olivia

Business traveller
Disliked: Cleanliness, amenities
There was no hot water for the duration of my stay, my toilet flooded in my room, the air conditioning in my first room didn’t work. There were spiders & cobwebs everywhere which indicated a lack of cleaning of the room which resulted in my getting bitten by a venomous spider in multiple parts of my body whilst I stayed there and caused me an allergic reaction.
Stayed 6 nights in Dec 2025

10/10 Excellent

Gaston Nicolas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spotless very well maintained everything worked properly.the beds and linen were extremely comfortable. The pools and lounge area on the roof were very well done. We had a very good time up there a few nightsMy family and I had a excellent stay
Stayed 7 nights in Dec 2025

6/10 Okay

Christina Rose

Travelled with partner
Disliked: Cleanliness, amenities
We had a good stay with some major caveats. First, this is more of an apartment complex than a hotel. It seems like the occupancy was low so they decided to rent units. So, the units that are for hotel guests are all on the first floor and lack privacy. Second, this isn’t a typical hotel stay as you can’t get extra linens, towels, or housekeeping without a cost. The free breakfast only operates sometimes, and the meal itself is subpar (pre-toasted bread and a piece of fruit). Pro is that it’s in a great location between the beach and downtown, so if you have a scooter it’s easy to get around. I wouldn’t stay here again, but it wasn’t a terrible stay. Somewhere in the middle!
Stayed 6 nights in Dec 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Irlanda

Travelled with family
Disliked: Cleanliness, amenities
Smart Depas is a practical stay with a nice space (kitchen, fridge, microwave, living room, bathroom, and bedroom with balcony) for those who will not spend much time in. Mostly for showering and sleeping as it doesn’t provide many amenities such as basic stay needs like shampoo, soap, lotion, extra sheets, etc. Jacuzzis are clogged, and broken, so we weren’t able to use it which was a big disappointment. Kitchen pans and pots were broken as well, unsafe to use. Rooftop is really nice with several rest areas and pools with accesible restrooms. Bed was comfortable. You can get around by bike or walking. Overall a safe, functional space. Staff is nice. There’s a coffee shop and a restaurant across the street with lots of choices and a pharmacy right next to the property.
Stayed 5 nights in Dec 2023

10/10 Excellent

anni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hidden gem! It’s like a small community offering like 35 specious one bed apartments with an outdoor tub in each unit and an infinity pool and grills on the rooftop. Very calm and chill, perfect for long stay as well; you park outside of the property on the street if you don’t mind.

8/10 Good

Javier

Business traveller
Liked: Cleanliness, room comfort
It was good, the only thing I did not like was that the guard charged us extra 500 pesos to guarantee a parking spot, as he said it was not included but the reservation showed it was.
Stayed 15 nights in Aug 2023

10/10 Excellent

Nikoletta

Liked: Cleanliness, amenities
Love it! Great serivice and place.
Stayed 3 nights in Jan 2026

2/10 Terrible

Angélique

Travelled with family
Disliked: Amenities
Pas de petit déjeuner le premier jour car pas de cuisinier le dimanche (alors que nous avions payé et que personne nous as prévenu). Plus d’eau dans la chambre le deuxième jour et une réceptionniste qui donne l’impression d’être aidante mais absolument pas ! Elle a juste gardé très hypocritement le sourire et n’a absolument pas agis… Jacuzzi dans la chambre non fonctionnel et beaucoup de bruit en pleine nuit. Je ne recommande pas
Stayed 2 nights in Dec 2025

10/10 Excellent

david

Travelled with family
Liked: Room comfort
Las instalaciones donde se encuentran los apartamentos son fantásticas con un montón de piscinas y áreas para tomar el sol e incluso hacer parrillas. Los apartamentos en si también son cómodos, pero faltarían algunos accesorios más en la cocina como sartenes por ejemplo, y añadiría limpieza en estancias cortas ya que nosotros estuvimos ocho días y no limpiaron,en el apartamento no hay útiles suficientes para limpiar y no merece la pena comprarlos por tanto poco tiempo. Especial mención merecen los desayunos de Raúl en el snack bar,preparados con cariño y atención,sin duda marcan la iferencia. También fue muy agradable la clase de yoga que tomamos con Maura el viernes,que ofrecían de manera gratuita. En cuanto a la zona aunque está un poco apartada hay restaurantes,cafés y supermercados a 5 minutos. Repetiría sin duda.
Stayed 8 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, room comfort

DEPA BUENO

bonito depa, lo malo es que en la zona se va mucho la luz, obvio, al no haber el clima y ventiladores no funcionan, tambien no hay agua caliente, no salio
Stayed 1 night in May 2023