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Straw Hat Tulum

3.0 star property

Photo gallery for Straw Hat Tulum

Property entrance
Garden
Exterior
Interior detail
Design Triple Room, Multiple Beds, Terrace, Garden View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Av. Tulum Colonia Huracanes, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪6 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Signature Room, 1 Queen Bed, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Signature Room, 1 Queen Bed, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 Queen Bed, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Signature Room, 1 Queen Bed, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 Queen Bed, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Signature Room, 1 Queen Bed, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 Queen Bed, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Signature Room, 1 Queen Bed, Terrace, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Triple Room, Multiple Beds, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Signature Triple Room, Multiple Beds, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, individually decorated

Traditional Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Balcony

Premium bedding, down duvets, individually decorated

Traditional Room, 1 Queen Bed, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Room, 1 Queen Bed, Terrace, Garden View

Shower, rainfall showerhead, free toiletries, towels

Design Room, 1 Queen Bed, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Triple Room, Multiple Beds, Terrace, Garden View

Design Triple Room, Multiple Beds, Terrace, Garden View

Design Triple Room, Multiple Beds, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Design Double Room, Multiple Beds, Terrace, Garden View

Premium bedding, down duvets, individually decorated

Design Double Room, Multiple Beds, Terrace, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, individually decorated

Traditional Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Balcony

Premium bedding, down duvets, individually decorated

Traditional Room, 1 Queen Bed, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Double Room, 2 Single Beds

Traditional Double Room, 2 Single Beds

Traditional Double Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

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About the area

Tulum

Straw Hat Tulum puts you in the heart of Tulum, steps from Dos Aguas Park and within a 10-minute stroll of Hospital de Tulum. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a garden and express check-in. Plus you'll find express check-out and tour/ticket assistance. Continental breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free parking nearby. .Attractions within a 10-minute drive of this 3-property class Tulum City Center hotel include Tulum Mayan Ruins and Gran Cenote.

What's nearby

  • Dos Aguas Park - 2 min walk - 0.2 km
  • Hospital de Tulum - 6 min walk - 0.6 km
  • Hunab Lifestyle Center - 4 min drive - 1.8 km
  • Jaguar Park - 4 min drive - 1.8 km
  • Cenote Calavera - 4 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪El Pollo Bronco - ‬2 min walk
  • ‪La Fourneé - ‬2 min walk
  • ‪Las Hijas De La Tostadas - ‬2 min walk
  • ‪Bonita Burgers - ‬2 min walk
  • ‪Birria & Tequila - ‬3 min walk

About this property

Straw Hat Tulum

As a guest of Straw Hat Tulum, you'll find tour/ticket assistance, a garden, and express check-in. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 1 building
  • 13 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
Straw Hat Tulum offers 13 air-conditioned accommodations with complimentary bottles of water and free toiletries. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

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Holiday Inn Tulum by IHG
Tulum City Center
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 116 reviews
The price is AU$81
includes taxes & fees
17 July - 18 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 7 for adults and USD 3 for children

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7.00 for adults and from USD 3 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a first aid kit in all accommodation.

Property is also known as

La Tulmeña
La Tulumeña Hotel
La Tulumeña Tulum
La Tulumeña Hotel Tulum

Frequently asked questions

Are there any beaches close to Straw Hat Tulum?

The closest beach to Straw Hat Tulum is Tulum Beach (7.4 km).

Does Straw Hat Tulum serve breakfast?

Yeah, continental breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Straw Hat Tulum?

No, Straw Hat Tulum does not offer an airport shuttle service.

What time are check-in & check-out at Straw Hat Tulum?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Straw Hat Tulum?

No, pets are not allowed.

Straw Hat Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 151 reviews
Rating 8 - Good. 45 out of 151 reviews
Rating 6 - Okay. 11 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the airport shuttle! Beautiful atmosphere! Loved it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teofilo

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
It’s my 3rd time here and I absolutely love this place! Rooms are nice and clean, little balcony just a cherry on top! Right across the street from the ADO bus station which makes it very convenient! A lot of good restaurants around and collectivo to PDC!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Ricky N

Liked: Cleanliness, staff & service
It was nice and basic. Just had a few issues but they were taken care of right away. Would stay again
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities
Room clean, air conditioning amazing. Close to various restaurants and commute.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cher

Liked: Staff & service, amenities, property conditions & facilities
Nice little hotel.
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a perfect location as directly opposite the bus station with links to the airport. Very central with many surrounding bars and restaurants
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredible. Loved my stay.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to ado bus station
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here! I can’t wait to go again :)
Verified

2/10 Terrible

Jose

Disliked: Cleanliness
No water service for two days
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet. A little walk into town, but altogether wonderful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel right downtown and across from ADO bus station made it so convenient. Booked the room with outdoor shower and it was magic. Would absolutely stay again
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Rutvi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property for the price. Full Jungle vibe.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Diana C Carrera

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! I’m front of the ADO and all the small buses for transportation. The place is clean and amazing for the price!
Stayed 5 nights in Jul 2023
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service
Yes..neglected..house keeping poor..only done first day..got locked out of hotel as main door code out of service..free coffee offered was not at first recognized by restaurant at hotel..sand fleas on bed..no change of towels..no staff to complain to ?
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lady Lyn M

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Dorina Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and staff are very friendly, responsive & professional.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great overnight for a great price. Thanks 🙏
Stayed 1 night in May 2024
Verified

6/10 Okay

Yuzhe

the toilet is broken. it is very noisy outside. but places was neat and fun.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has a bar, and a restaurant, across the street from ADO locatesd in city center.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Jose Fernando Souza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at La Tulumeña for 9 and enjoyed it a lot! An amazing environment and set-up, bo-ho chic style, great drink options! Recommend it to everyone.
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Kourtney Alise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked here for a quick three day trip with my husband. It is a cute boutique hotel in the heart of Tulum Centro. It is clean and simple.
Stayed 3 nights in Oct 2024