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Maya Tulum by G Hotels

3.5 star property
Ocean-view hotel with a bar/lounge, near Tulum Beach

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Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Oceanfront King Bed Minipool
Oceanfront Two Double Beds Minipool | View from room
Daily cooked-to-order breakfast for a fee
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Popular LocationTulum Beach2 min walk
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins12 min drive
  • AirportTulum, Quintana Roo (TUY)19 min drive

Room options

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
2 bathrooms
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed Minipool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View Two Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Two Double Beds

Highlights

Air conditioning
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite King Oceanfront Minipool Jacuzzi

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Oceanfront Two Double Beds Minipool

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Jungle View King Bed Minipool

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Jungle View Two Double Beds

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View King

10/10 Exceptional

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Ceiling fan
Blackout curtains
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Tulum

At Maya Tulum by G Hotels you'll be within just a 5-minute stroll of Tulum Beach and within 30 minutes of Tulum National Park. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Maya Tulum Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach and enjoy the on-site pool loungers. Additionally, you'll find coffee/tea in a common area, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Gran Cenote.

What's nearby

  • Tulum Beach - 2 min walk
  • Tulum National Park - 3 min drive
  • Playa Paraiso - 12 min drive
  • Tulum Mayan Ruins - 12 min drive
  • Playa Ruinas - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • Chambao - 16 min walk
  • Kin Toh - 15 min walk
  • Mateos - 11 min walk
  • Taboo Beach Club - 17 min walk
  • Mamazzita - 18 min walk

About this property

Maya Tulum by G Hotels

Ocean-view hotel with a bar/lounge, near Tulum Beach
Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 floor
  • 51 guestrooms or units
  • 51 buildings
  • Built in 1986
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Maya Tulum Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 51 buildings
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Floor
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 to 40 for adults and from USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Is parking available at Maya Tulum by G Hotels?

Yep, Maya Tulum by G Hotels has a free self car park. Onsite parking is limited.

How much does it cost to stay at Maya Tulum by G Hotels?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Maya Tulum by G Hotels on 2 June 2024 start from AU$306.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Maya Tulum by G Hotels?

Yep, Maya Tulum by G Hotels is a short 2-minute walk from Tulum Beach.

Is there a spa on site at Maya Tulum by G Hotels?

Yep, Maya Tulum Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Maya Tulum by G Hotels have a pool?

Maya Tulum by G Hotels has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What makes Maya Tulum by G Hotels a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Maya Tulum by G Hotels.

Does Maya Tulum by G Hotels serve breakfast?

You bet, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Maya Tulum by G Hotels?

No, Maya Tulum by G Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Maya Tulum by G Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Maya Tulum by G Hotels?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Maya Tulum by G Hotels?

Dogs are welcome at Maya Tulum by G Hotels, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 240 reviews" "
Rating 8 - Good. 51 out of 240 reviews" "
Rating 6 - Okay. 24 out of 240 reviews" "
Rating 4 - Poor. 19 out of 240 reviews" "
Rating 2 - Terrible. 31 out of 240 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kari

Travelled with partner
Liked: Cleanliness
Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are different than the photos they have shown
Stayed 1 night in Jan 2024

4/10 Poor

Yanhari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk!!
The Front desk was amazingly kind and helpful!! We've stayed many times and will be back. Yes, sometimes the seaweed accumulates and smells, but the property does their best to remove. See you again!
Stayed 2 nights in Jan 2024

6/10 Okay

Agnieszka

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Kimberly

Stayed 1 night in Jan 2024

4/10 Poor

Justin

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM- DONT WASTE TIME / $$
This place is a facade of a luxury hotel. Massive waste of money. You arrive and are initially impressed, but the staff couldn't possibly care less. The beds are uncomfortable, the hot tubs are cold, the beers are warm. We arrived at the bar for dinner and some drinks and the staff all stood up and walked out, took us begging for them to bring us a couple cocktails and a burger. Room service doesn't exist, they'll take your order then never show up. I decided to stay in Tulum an extra night- got a room at the teetotum for 1/4 the cost and the service and comfort were far superior.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Over priced for what it is….
The staff is friendly, but they are severely understaffed, and many of them require additional training, particularly the waiters at their restaurants. Our stay had some issues, such as the non-functional "mini pool." While they offered to switch our room the next day, the replacement was smaller and not as nice. Additionally, the immediate decision was required, potentially disadvantaging another couple. The claim of being "eco-friendly" seemed undermined by inefficient AC and the necessity to use bottled water due to saltwater concerns. The unaddressed issue of a boiler with a rotten egg smell for hot water was a notable oversight. (This I forgot to mention to them) Despite being advertised as a tranquil place with yoga, loud music from the beach club next door contradicted this, although it didn't personally bother me.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023