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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Luxury adults-only resort, walk to Tulum National Park

Choose dates to view prices

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, pool umbrellas, pool loungers
Property entrance
Luxury Suite, Terrace, Partial Ocean View
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property grounds
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • All-inclusive

Explore the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780
  • Popular LocationLas Palmas Public Beach14 min walk
  • Popular LocationPlaya Paraiso4 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

View all photos for Suite, Jetted Tub, Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite, Jetted Tub, Garden View

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Hot Tub, Garden View

Free minibar, in-room safe, desk, blackout curtains

Room, Hot Tub, Garden View

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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Aerial view
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The price is AU$736
for 1 night
includes taxes & fees
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About the area

Tulum

A luxury stay in Tulum awaits you at Kore Tulum Retreat and Spa Resort - Adults Only. Within a 5-minute stroll you'll find Tulum National Park and Las Palmas Public Beach within a 15-minute walk. Highlights at this Mediterranean resort include 2 restaurants, 2 bars/lounges, and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and spa tub. The restaurant, Nirvana Restaurant, serves international cuisine and is open for breakfast and lunch. For a drink, you can stop by the resort's own poolside bar. Enjoy the 4 spa tubs, outdoor swimming pool and gym plus access to free bike rentals. Plus you'll find free WiFi in public areas, a sauna, and a snack bar/deli. Free cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of limited parking. .With a stay at this 4.5-star Zona Hotelera resort, you'll be 1.8 km (1.1 mi) from Playa Paraiso and 3.3 km (2 mi) from Tulum Mayan Ruins.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • Kin Toh - 16 min walk
  • Papaya Playa Beach Club - 10 min walk
  • Mateos - 18 min walk
  • Rossina Cafe - 5 min drive
  • Carl's Jr. - 3 min drive

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury adults-only resort, walk to Tulum National Park
Some rates at Kore Tulum Retreat and Spa Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kore Tulum Retreat and Spa Resort - Adults Only offers its guests a full-service spa, 4 spa tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, spa services, and a library are also featured at the luxury Kore Tulum Retreat and Spa Resort - Adults Only.

This Mediterranean Tulum resort is smoke free.

  • Cooked-to-order breakfast (free)
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Kore Tulum Retreat and Spa Resort - Adults Only offers 94 air-conditioned accommodations with private spa tubs and free minibar items. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kore Tulum Retreat and Spa Resort - Adults Only

Children and extra beds

  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Kore Tulum Retreat and Spa Resort - Adults Only?

Kore Tulum Retreat and Spa Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on 15 May 2024 start from AU$324.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kore Tulum Retreat and Spa Resort - Adults Only?

Onsite parking is limited.

Is there a spa on site at Kore Tulum Retreat and Spa Resort - Adults Only?

Yep, there is an onsite spa at Kore Tulum Retreat and Spa Resort - Adults Only. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Kore Tulum Retreat and Spa Resort - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Kore Tulum Retreat and Spa Resort - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Kore Tulum Retreat and Spa Resort - Adults Only.

Is Kore Tulum Retreat and Spa Resort - Adults Only family-friendly?

No, Kore Tulum Retreat and Spa Resort - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Kore Tulum Retreat and Spa Resort - Adults Only?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Kore Tulum Retreat and Spa Resort - Adults Only?

No, Kore Tulum Retreat and Spa Resort - Adults Only does not offer an airport shuttle service.

Are pets allowed at Kore Tulum Retreat and Spa Resort - Adults Only?

No, pets and service animals are not allowed.

Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 89 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wish I could say I had a great time in Tulum, but this hotel wrecked any chance of that. I booked with a large group and sadly we all had a bad experience here over the course of 4 days. Pros- Lovely pool, bar and waitstaff were very friendly. Breakfast buffet was great. Cons- Food took 1-2 hours when dining at the restaurant for lunch or dinner. This was very consistent and we dined in small groups at these hours. Quality of the served food was simply very poor. We tried a different option each day hoping that each unappetizing dish was a fluke, but this was consistent. The last few days we simply had to eat elsewhere. We had items stolen from our safe in the room and the code changed. I alerted the front desk and then the concierge. They attempted to gaslight me and nothing was done about it, and I have followed up with them many times, before and after leaving the property. After reading reviews, this is a consistent issue. We were not told that removing the wrist band would be an issue- but one of the girls in our party removed hers and we were nearly not let back into the property after being out for late night drinks, with documentation that we were staying there. This is upon many other issues- brown water coming from the faucet, being denied drinking water, inconsistent cleaning, many issues with 3rd party booking not aligning with what the property reported on their end. Will not be back, and sorry to report that I would not recommend anyone else do so either.
Stayed 3 nights in Jan 2024

6/10 Okay

Nina

Disliked: Property conditions & facilities
At best I would give 3 star property, dining staff GREAT, only 1 front desk person, no shuttle service, no recommendations, bike rental $10 (if your a. Guest it should be included) food option weren't fantastic - Oriental night dining needs to be removed . 1st room the lock on window non existent, called FD no help, well change your room tomorrow.. traveling solo let's say I was awake all night. Did not change my room until 4pm. 2nd room better, then Luke warm water/low pressure. Everything needs updating!!!! Lots of TLC REQUIRED
Stayed 3 nights in Jan 2024

8/10 Good

Pawanvir

Travelled with partner
Liked: Cleanliness
The resort is perfect for relaxing and spending some quiet time. The resort itself is very aesthetically pleasing. There are 2 public beaches nearby. The only thing we didn’t like was the food. It tasted stale and bland.
Stayed 3 nights in Jan 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Alberto was the best part of our stay! Amazing entertainmrnt coordinator. The property can stand to provide a daily schedule of events so guest will know what is taking place daily. Also, making sure water is not brown in rooms for proper bathing to take place.
Stayed 7 nights in Jan 2024

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We pay extras money for the room have bathtub…you can’t even use it. Water is dripping in to the tub and not even hot…end up we have to use champagne bucket to carry water from the shower to fill up the tub. How terrible is that. Shower water even keep same temperature…minute cold next minute is hot burn. On hotel website said that few restaurants open on this property…is only one open and the food is so bad. Very dry and low quality. I always have mimosas with my breakfast when on vacation and they said no service wine till 11am. On grapes fruit tray have “maggots” I did call the manager to show him…I forgot to bring my phone to take pictures and post it here. I travel a lot I don’t complain unless very bad and terrible. The owner need to fix the water problem. Restaurant need to do better. All the staff is need and friendly. The room is clean.
Stayed 2 nights in Jan 2024

6/10 Okay

Olivia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property has nice landscaping, pretty buildings, is quiet, and with a good ocean view. The main issue is water and amenities. The water pressure is low, sometimes comes out brown, almost always the wrong temperature. It made for uncomfortable showers and no jacuzzi in the room or spa as advertised because of the dysfinctional water. The amenities were inconsistent ... Things like did we get water in our rooms, shampoo, syrup for pancakes... For some reason these little things just were not consistently available. And the food was just average, pretty bland, but adequate portions.
Stayed 5 nights in Jan 2024

2/10 Terrible

noelvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel I have ever stayed, the staff was very rude and unkind
Stayed 5 nights in Jan 2024

10/10 Excellent

Farheen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. I appreciated the tropical forest feel of the grounds.
Stayed 7 nights in Dec 2023

4/10 Poor

Joseph A

Stayed 4 nights in Dec 2023

8/10 Good

Florentino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and relaxing.