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Una Vida

Photo gallery for Una Vida

A pool area with a wooden deck, a bench, and a thatched roof structure.
Property video
A gravel path flanked by rocks and dense tropical foliage.
A spacious living area with a large TV, wooden furniture, and a view of greenery outside.
A modern outdoor lounge area with a pool, wooden furniture, and string lights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$164
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Hospital de Tulum
    ‪11 min walk‬
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 3

View all photos for Luxury House

A bedroom with two beds, a large sliding glass door, and a view of greenery outside.

Luxury House

  • Sleeps 7
  • 2 Single Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Tropical Room - Terrace

A bedroom with a large bed, a ceiling fan, a wicker hanging chair, and a view of a thatched-roof structure and greenery outside.

Tropical Room - Terrace

  • Sleeps 2
  • 1 King Bed

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Alaya Tulum

Zona Hotelera
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 488 reviews
The price is AU$246
includes taxes & fees
30 Sept - 1 Oct
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About the area

Tulum

A luxury stay in Tulum awaits you at Una Vida. Within just a 15-minute stroll, you'll find Hospital de Tulum and Dos Aguas Park. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Ananda, serves Mexican cuisine and is open for breakfast, brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free continental breakfast is available daily between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Hospital de Tulum - 11 min walk - 1.0 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Tulum Mayan Ruins - 13 min drive - 7.0 km
  • Playa Paraiso - 14 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Palma Central - ‬5 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪La Palapa Del Pirata - ‬6 min walk

About this property

Una Vida

Una Vida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Una Vida. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 17 guestrooms or units
  • 2 levels
  • 11 buildings
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Una Vida offers 17 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$113
includes taxes & fees
1 Oct - 2 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

What is the cancellation policy at Una Vida?

Una Vida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Una Vida?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Una Vida on 6 Oct 2026 start from AU$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Una Vida?

Yep, Una Vida has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Una Vida?

The closest beach to Una Vida is Tulum Beach (7.6 km).

Is there a spa on site at Una Vida?

Yep, there is an onsite spa at Una Vida. You'll enjoy services like massages.

Does Una Vida have a pool?

Una Vida has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.

What makes Una Vida a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Una Vida.

Is Una Vida family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Una Vida is a hit with families.

Does Una Vida serve breakfast?

You bet, complimentary continental breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Una Vida?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Una Vida?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Una Vida?

Check-in begins at 3 PM. Check-out time is noon.

Una Vida Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 307 reviews
Rating 8 - Good. 55 out of 307 reviews
Rating 6 - Okay. 12 out of 307 reviews
Rating 4 - Poor. 1 out of 307 reviews
Rating 2 - Terrible. 8 out of 307 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with added benefits of shared amenities from the Hotel Bardo and Hotel Milam. Staff we super friendly and helpful.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A GORGEOUS stay near Tulum Centro! Una Vida is a slice of the jungle with beautiful boho vibes, two stunning pools and the best breakfast! We stayed in the Premier Room which also had a small spa pool outside the room which was perfect. The property was clean, well maintained and the staff were so accomodating. My only regret was not eating at Bardo restaurant! 10/10 would recommend to anyone staying in Tulum. Don't forget to say hello to Pedro, the cute reception cat!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot for a relaxing getaway! The entire staff was super friendly and welcoming. We enjoyed having access to Bardo’s amenities. 10/10 for everything.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautoful hotel with great amenities and staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommend
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just away from centro, but an easy walk.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Beautiful hotel with amazing staff.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Absolutely loved our stay. The rooms were very clean (we had two), the space itself is very well-designed and beautiful, the staff were extremely accommodating and kind, the food was delicious!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love Una Vida—so much so that we’ve spent our last two March Break vacations here. It’s a beautiful, tranquil oasis on the edge of town, with a stunning property and exceptional staff. My wife especially enjoyed the daily morning yoga, while our son looked forward to relaxing by the pool in the evenings. The atmosphere strikes a perfect balance between peaceful retreat and easy access to everything Tulum has to offer. The staff truly make the experience. They are incredibly helpful—whether it’s booking beach clubs, recommending restaurants, or simply making you feel welcome from the moment you arrive. A great added bonus is access to their two sister properties (both adults-only), which guests can also enjoy. We highly recommend Una Vida and look forward to returning again.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful…. I will be returning Great staff… attentive
Stayed 4 nights in Jul 2025